---
description: Learn more about Duet pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Duet Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/10048/transportation-dispatch/software) > [Duet](/software/1110432/Duet)

# Duet

Canonical: https://www.capterra.ca/software/1110432/Duet

> NEMT dispatching software with booking, scheduling, billing, a driver app, and a 24/7 AI voice agent.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Duet?

Non-emergency medical transportation (NEMT) providers in the United States, from single-van startups to mid-sized fleets running ambulatory, wheelchair, and stretcher service.

## About the vendor

- **Company**: Duet

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Billing & Invoicing
- Customer Management
- Delivery Tracking
- Dispatch Management
- GPS
- Mileage Tracking
- Mobile Access
- Route Optimization
- Routing
- Scheduling Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Transportation Dispatch Software](https://www.capterra.ca/directory/10048/transportation-dispatch/software)

## Alternatives

1. [Salesforce Service Cloud](https://www.capterra.ca/software/136189/salesforce) — 4.5/5 (828 reviews)
2. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (388 reviews)
3. [Motive](https://www.capterra.ca/software/138669/motive) — 4.5/5 (1688 reviews)
4. [Degama DTMS](https://www.capterra.ca/software/105650/degama-trucking-software) — 4.5/5 (6 reviews)
5. [NovusMED NEMT Software](https://www.capterra.ca/software/1049364/novusmed-nemt-software) — 5.0/5 (1 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1110432/Duet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054967/Duet/> |
| en-AE | <https://www.capterra.ae/software/1110432/Duet> |
| en-AU | <https://www.capterra.com.au/software/1110432/Duet> |
| en-CA | <https://www.capterra.ca/software/1110432/Duet> |
| en-GB | <https://www.capterra.co.uk/software/1110432/Duet> |
| en-IE | <https://www.capterra.ie/software/1110432/Duet> |
| en-IL | <https://www.capterra.co.il/software/1110432/Duet> |
| en-IN | <https://www.capterra.in/software/1110432/Duet> |
| en-NZ | <https://www.capterra.co.nz/software/1110432/Duet> |
| en-SG | <https://www.capterra.com.sg/software/1110432/Duet> |
| en-ZA | <https://www.capterra.co.za/software/1110432/Duet> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Duet","description":"Duet NEMT is a cloud-based dispatching platform built for non-emergency medical transportation providers, from independent operators to mid-sized fleets running ambulatory, wheelchair, and stretcher service. The platform combines trip booking, scheduling and dispatching, billing and claims, and driver and fleet management in a single system, with a driver app for iOS and Android. An included AI voice agent answers the phone around the clock, collects trip details, books rides, sends text confirmations, and places reminder calls to reduce no-shows. Facilities can book directly through a dedicated portal, and riders receive live vehicle tracking links. Duet NEMT integrates with brokers including Modivcare, MTM, Kinetik, MediDrive, and CTC, and imports trip files from SafeRide, Verida, WellTrans, and others. Pricing is usage-based and scales with trip volume; the software is free for providers running fewer than 100 trips per month, and most providers pay less than $50 per active vehicle","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83af8ccc-94d3-495b-b068-b11cd938bd0e.webp","url":"https://www.capterra.ca/software/1110432/Duet","@id":"https://www.capterra.ca/software/1110432/Duet#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.ca/software/1110432/Duet#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Duet?","@type":"Question","acceptedAnswer":{"text":"Duet NEMT is a cloud-based dispatching platform built for non-emergency medical transportation providers, from independent operators to mid-sized fleets running ambulatory, wheelchair, and stretcher service. The platform combines trip booking, scheduling and dispatching, billing and claims, and driver and fleet management in a single system, with a driver app for iOS and Android. An included AI voice agent answers the phone around the clock, collects trip details, books rides, sends text confirmations, and places reminder calls to reduce no-shows. Facilities can book directly through a dedicated portal, and riders receive live vehicle tracking links. Duet NEMT integrates with brokers including Modivcare, MTM, Kinetik, MediDrive, and CTC, and imports trip files from SafeRide, Verida, WellTrans, and others. Pricing is usage-based and scales with trip volume; the software is free for providers running fewer than 100 trips per month, and most providers pay less than $50 per active vehicle","@type":"Answer"}},{"name":"Who Uses Duet?","@type":"Question","acceptedAnswer":{"text":"Non-emergency medical transportation (NEMT) providers in the United States, from single-van startups to mid-sized fleets running ambulatory, wheelchair, and stretcher service.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1110432/Duet#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Transportation Dispatch Software","position":2,"item":"/directory/10048/transportation-dispatch/software","@type":"ListItem"},{"name":"Duet","position":3,"item":"/software/1110432/Duet","@type":"ListItem"}]}]}
</script>