---
description: Learn more about Conecto pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Conecto Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Conecto](/software/1109976/Conecto)

# Conecto

Canonical: https://www.capterra.ca/software/1109976/Conecto

> Conecto is customer service software that offers live chat, an AI voice \&amp; chat agent, CRM, a shared inbox, and analytics tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Conecto?

Our ideal clientele are big and small e-commerce stores and companies selling services.

## About the vendor

- **Company**: CherryWave LLC

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Canada, France, Germany, Japan, Netherlands, Portugal, South Korea, Spain, United Kingdom, United States

## Features

- CRM Software
- Customer Database
- Knowledge Base Management
- Live Chat Software
- Reporting/Analytics

## Integrations (5 total)

- BigCommerce
- Linear
- Shopify
- Stripe
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)

## Alternatives

1. [Text](https://www.capterra.ca/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [RenewityRMA](https://www.capterra.ca/software/153078/renewityrma) — 4.9/5 (10 reviews)
3. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4090 reviews)
4. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1109976/Conecto)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054505/Conecto/> |
| en-AE | <https://www.capterra.ae/software/1109976/Conecto> |
| en-AU | <https://www.capterra.com.au/software/1109976/Conecto> |
| en-CA | <https://www.capterra.ca/software/1109976/Conecto> |
| en-GB | <https://www.capterra.co.uk/software/1109976/Conecto> |
| en-IE | <https://www.capterra.ie/software/1109976/Conecto> |
| en-IL | <https://www.capterra.co.il/software/1109976/Conecto> |
| en-IN | <https://www.capterra.in/software/1109976/Conecto> |
| en-NZ | <https://www.capterra.co.nz/software/1109976/Conecto> |
| en-SG | <https://www.capterra.com.sg/software/1109976/Conecto> |
| en-ZA | <https://www.capterra.co.za/software/1109976/Conecto> |

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