15 years helping Canadian businesses
choose better software

What Is BambooHR?

In BambooHR, everything works together in a clear, easy-to-understand way. Whether managing data, onboarding new employees, or running payroll, BambooHR simply works how you’d expect, with an intuitive and easy to learn and use design. And you can bet that your employees will love it too as they have access to all their data, PTO, and files all in one place, even on their mobile phone.

For more information, visit www.bamboohr.com.

Who Uses BambooHR?

BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly.

Where can BambooHR be deployed?

Cloud-based
On-premise

About the vendor

  • BambooHR
  • Located in Lindon, US
  • Founded in 2008

BambooHR support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, Denmark, France and 9 others

Languages

Brazilian Portuguese, Dutch, English, French, German and 2 others

BambooHR pricing

Starting Price:

US$250.00/month
  • Yes, has free trial
  • No free version

BambooHR does not have a free version but does offer a free trial. BambooHR paid version starts at US$250.00/month.

About the vendor

  • BambooHR
  • Located in Lindon, US
  • Founded in 2008

BambooHR support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, Denmark, France and 9 others

Languages

Brazilian Portuguese, Dutch, English, French, German and 2 others

BambooHR videos and images

BambooHR Software - Job Tab
BambooHR Software - Employee Performance Report
BambooHR Software - Employee Timesheet
BambooHR Software - Turnover Report
BambooHR Software - Payroll Admin Overview
View 6 more
BambooHR video
BambooHR Software - Job Tab
BambooHR Software - Employee Performance Report
BambooHR Software - Employee Timesheet
BambooHR Software - Turnover Report
BambooHR Software - Payroll Admin Overview

Features of BambooHR

  • 360 Degree Feedback Software
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking Software
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Automatic Time Capture
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Clock In/Out
  • Collaboration Tools
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Visualization Software
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management Software
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Goal Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • Health Insurance Administration
  • Interview Management
  • Job Posting
  • Labor Forecasting
  • Leave Tracking
  • Life Insurance Administration
  • Mass Notifications
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Onboarding Software
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking Software
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Management
  • Performance Review Management
  • Pipeline Management
  • Process/Workflow Automation
  • Project Time Tracking
  • Pulse Surveys
  • Question Library
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Self Assessment
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Tracking
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management Software
  • Task Management Software
  • Tax Compliance
  • Third-Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking Software
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Workflow Management Software

Alternatives to BambooHR

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Fast, easy, affordable talent management solutions that enable workforce quality improving and leadership pipeline building.
Manage payroll, online or in-house, and save money on time tracking, reports, and processing payroll.
Enhance every part of the recruiting lifecycle with Bullhorn's platform built for staffing and recruiting agencies.
Cloud-based, all-in-on HR software for local business that helps with hiring, onboarding, time-tracking, people management & payroll.
Comprehensive system for managing dispersed IT assets. Integrates with Oracle financial and CRM IT Help Desk systems.
RUN simplifies payroll and HR with a comprehensive set of easy-to-use tools, all backed by ADPs small business expertise.
Online Canadian HR software with integrated payroll and benefits services. Collage is a complete HR solution for Canadian businesses.

Reviews of BambooHR

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeremy
Jeremy
On Site Recruiter in US
Verified LinkedIn User
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

BambooHR Turns a Small Business into a Big Business

5.0 4 years ago

Comments: I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros:

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons:

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Michelle
Director of HR in Canada
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BambooHR perfect for small to medium sized businesses

5.0 3 weeks ago New

Comments: Bamboo is constantly listening to what customers want and need and are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Pros:

It is easy to use for the back end and front end users. The Support Heroes are always so friendly and helpful and I have never not been able to get the assistance I need when I need it. They are constantly listening to what customers want and need an are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Cons:

the performance management system could be a bit more customizable and robust. We have had to create a couple extra tools for managers and staff to use outside of this platform. Wish there were a few more features when rating the employees, based on their skills. I do wish that the employee community was something we could purchase additionally and not bundled with other products we do not feel we need right now. Would love if the system integrated with Ceridian Payroll.. would make things easier.

Alternatives Considered: Workday HCM

Reasons for Choosing BambooHR: did not provide all the functions we needed and their service was not great.

Switched From: Collage HR

Reasons for Switching to BambooHR: Heard great reviews, wanted service that I could call and speak to someone during my office hours.

Christopher
Director of Operations in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Not As Efficient as Anticipated

3.0 4 weeks ago New

Comments: It's a step up from what our company was doing previously, but we definitely need to consider moving into a different HR software.

Pros:

Once you finally construct an HR new hire packet to your liking, the rest of the process for onboarding is easy. PTO tracking is a simple feature to use as well.

Cons:

-The system does not flag a candidate with duplicate SSN's, ID information etc. This is a critical downfall. A candidate can create several duplicate profiles with different emails or phone numbers to get around being classified as "not eligible for rehire". If you use this system, please be sure your staff does their due diligence to compare similar names, and middle names. -Customer service is dreadful. Rather than specifically identifying your concern and providing a solution - your situation gets referenced to one of their articles. Then the ETA for an actual solution is left to ambiguity. -Their system bugs often; For example, I just cleared my inbox today, and it's still prompting me on open tasks needing my attention.

Andrew
Andrew
Chief Operating Officer in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great HR Software for Small Businesses

4.0 4 months ago

Comments: Overall, this is a great HR application for small businesses. There are a lot of very useful out-of-box features available, and the pricing model doesn't change if you are under a certain number of users so there is room for growth without continuously increasing your costs. Compared to other HR applications we researched, this was the most user-friendly for the best price. If you are looking to automate some of your HR work, I highly recommend implementing BambooHR. It has greatly improved the organization of our HR processes.

Pros:

BambooHR is an easy to use and very comprehensive HR software that offers a lot of valuable and high-use out-of-box features. Our initial primary uses of the software were aggregation and consolidation of personnel information, PTO tracking, and general communication of company announcements to the team. As we got further into the product offerings, we also began to heavily utilize the onboarding, offboarding, and recruiting features, all of which were previously done using very manual processes. BambooHR allowed us to discontinue using spreadsheets and other manual forms for very common and basic HR functions, while housing them under one roof. It also provided our employees with a easier way to contribute to their own personnel profiles, and while as request and track PTO.

Cons:

To properly utilize BambooHR according to your companies specific HR processes, there is a lot of individual and time-intensive setup involved. The platform is fairly customizable, but only if you are willing to invest significant time into configuring the features. While we expected a significant time investment into setting up the application, we were disappointed to learn that we would not have a dedicated account manager to help us with the setup process. We had to learn everything about the platform on our own through the BambooHR help portal, or by calling the customer service number and waiting for a representative to be available. We also experience a price increase only a few month after signing up for the service. We were also disappointed to learn that the integrations with Google and Slack are very limited, and while some information can be passed between the systems, we needed to customize some of the API calls in order to share more useful information with the team. There are definitely some limitations to their integrations.

Alternatives Considered: Zoho People and Rippling

Reasons for Choosing BambooHR: Pingboard had very limited features and they were implementing a 700% cost increase.

Switched From: Pingboard

Reasons for Switching to BambooHR: BambooHR has the best features and the best price.

David
HR Generalist in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Cost effective HRIS with some great features. Lacking in others

4.0 4 weeks ago New

Comments: Overall, BambooHR has been slipping in the last year or so. New packaging/pricing that is worse, customer support stretched thin, features lacking with a roadmap that still misses the mark. This isn't just me saying this, as others are talking about this as well. Their dedicated HR Slack workspace is often just issues, complaints, etc., which mostly are met with radio silence from BambooHR. When we implemented them, I think they were much better than what they have become now. If you are a small business, BambooHR is a great product with their new Core package being my recommendation. If you are even approaching 30, 40, 50+ employees, or are international, I would suggest maybe looking elsewhere.

Pros:

I really enjoy many aspects of BambooHR. It is a cost effective solution for small to medium businesses. Great with onboarding/hiring, employee documentation & profiles, UI and navigation, etc. Also, the payroll part of the system has come a long way and is now a well designed feature that is easy to use. Their customer support team, when you can get ahold of them, is fantastic. One of the best things about BambooHR.

Cons:

It lacks either features entirely, or lacks complexity of competitors. The ATS and Performance parts are extremely lacking with limited options to customize or enhance. Missing many common features that other platforms have had for many years now. A general theme with BambooHR is that you can only go so deep when it comes to how you can customize things. The two built in surveys they offer, for example, have no option to customize, nor can you run custom surveys at all, which is a shame. Additionally, BambooHR recently decided to completely redo their package and pricing structure and it is not a good change. We are on a grandfathered package that they are going to be dropping support for in some cases. There is no incentive to switch to one of the other packages because one offers less at almost the same cost, and the other adds on 3 features that are either redundant, not really a full feature, or that we already have. Performance was an add-on and is now included with the Pro package, which is way more costly. Customer support team, as mentioned in Pros, is great, but the chat feature is never available anymore and sometimes it feels like they have so many inquiries that they would rather point the finger at other things versus solving problems and working with customers. If you are an international company, BambooHR is extremely lacking in support there. You can tell that BambooHR was built with US employees in mind first and many things just don't work in other countries, or you have to find workarounds. In my opinion, BambooHR has become what I think they have tried to not be, which is a corporate entity selling a product versus selling a mission/vision of setting people free to do great work. They claim to listen to their customer base, but it is clear when talking to other customers that they don't.

Alternatives Considered: Rippling, Paylocity and Paycor

Reasons for Choosing BambooHR: We wanted to consolidate systems and save on costs

Switched From: Lever, Calamari and RUN Powered by ADP