---
description: Learn more about Hitrak pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hitrak Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Transportation Management Software](/directory/30820/transportation-management/software) > [Hitrak](/software/1109239/Hitrak)

# Hitrak

Canonical: https://www.capterra.ca/software/1109239/Hitrak

> AI-powered, event-driven TMS for freight carriers. Automates dispatch, PODs and invoicing for NZ, AU and Pacific operators.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Hitrak?

Freight carriers and transport operators (general, temperature-controlled, courier, last-mile) across NZ, Australia and the Pacific — used by fleet managers, dispatchers, drivers and ops leaders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hitrak

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Hitrak is priced as a modular subscription — you pay for the modules your operation actually uses (from dispatch automation and electronic PODs through to the customer self-service portal and the AI copilot), scaled to your fleet size and shipment volume. New modules are co-developed with carriers: a container module is currently in testing with operators to make sure it works the way carriers do. Because no two freight operations run the same mix, pricing is quoted per operation rather than published as a flat rate card.&#10;&#10;Customers report a 10–15x return per dollar invested. MD Freighting cut operating expenses by 65.1% and weekly admin by 58% after moving to Hitrak.&#10;&#10;Book a demo for a quote tailored to your operation.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Fiji, New Zealand

## Features

- Carrier Management
- Communication Management
- Customer Management
- Dispatch Management
- Fleet Management Software
- Order Management Software
- Reporting/Analytics
- Routing
- Scheduling Software
- Shipment Tracking Software
- Shipping Management

## Integrations (6 total)

- Bulletin
- EROAD
- Geotab
- MYOB Business
- Webfleet
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Transportation Management Software](https://www.capterra.ca/directory/30820/transportation-management/software)

## Alternatives

1. [Trimble TMS](https://www.capterra.ca/software/175186/transportation-management-and-trucking-software) — 3.7/5 (38 reviews)
2. [Degama DTMS](https://www.capterra.ca/software/105650/degama-trucking-software) — 4.5/5 (6 reviews)
3. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (388 reviews)
4. [TMS.AI](https://www.capterra.ca/software/153047/rose-rocket) — 4.4/5 (35 reviews)
5. [PCS TMS](https://www.capterra.ca/software/29249/express) — 4.2/5 (245 reviews)

## Reviews

### "Driving Improved Delivery Performance Through Visibility, Accountability, and Data" — 5.0/5

> **Nathan** | *August 26, 2026* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Hitrak has given us much greater visibility of our delivery fleet and day-to-day transport operations. The real-time vehicle tracking, route monitoring, proof of delivery (POD) capture, and driver performance metrics have helped us improve accountability, customer service, and operational efficiency across our network.
> 
> **Cons**: There are always opportunities to further enhance reporting and dashboard customisation. As operational requirements evolve, we'd like to see even more flexibility around KPI reporting, data visualisation, and integration with other business systems to support end-to-end logistics analytics.
> 
> Overall, our experience with Hitrak has been very positive. The system has become an important part of managing our delivery operations and has helped improve visibility, accountability, and service delivery across the business.&#10;&#10;The Hitrak team has been responsive and supportive throughout our journey, taking onboard feedback and continuing to develop new functionality that meets operational needs. We would highly recommend Hitrak to organisations looking to improve fleet visibility, delivery performance, and transport management through better data and real-time operational insights.

## Links

- [View on Capterra](https://www.capterra.ca/software/1109239/Hitrak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10053825/Hitrak/> |
| en-AE | <https://www.capterra.ae/software/1109239/Hitrak> |
| en-AU | <https://www.capterra.com.au/software/1109239/Hitrak> |
| en-CA | <https://www.capterra.ca/software/1109239/Hitrak> |
| en-GB | <https://www.capterra.co.uk/software/1109239/Hitrak> |
| en-IE | <https://www.capterra.ie/software/1109239/Hitrak> |
| en-IL | <https://www.capterra.co.il/software/1109239/Hitrak> |
| en-IN | <https://www.capterra.in/software/1109239/Hitrak> |
| en-NZ | <https://www.capterra.co.nz/software/1109239/Hitrak> |
| en-SG | <https://www.capterra.com.sg/software/1109239/Hitrak> |
| en-ZA | <https://www.capterra.co.za/software/1109239/Hitrak> |

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