---
description: Learn more about Duochat pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Duochat Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Duochat](/software/1103880/Duochat)

# Duochat

Canonical: https://www.capterra.ca/software/1103880/Duochat

> Cloud-based CRM and messaging platform to manage WhatsApp, Instagram, AI voice, and web chat in one shared team inbox with chatbots.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Duochat?

Small to midsize businesses in e-commerce, healthcare, education, finance, real estate, retail, and logistics.

## About the vendor

- **Company**: duochat

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, Portuguese, Spanish
- **Available Countries**: Brazil, France, Germany, India, Indonesia, Saudi Arabia, Spain, Türkiye, United Kingdom, United States

## Features

- Chatbot Software
- Mobile Access
- Reporting/Analytics

## Integrations (10 total)

- Google Calendar
- Instagram
- Lead
- LinkedIn Marketing Solutions
- LinkedIn for Business
- Shopify
- WhatsApp
- WhatsApp Business API
- WhatsApp Business Suite
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Akkadian Provisioning Manager](https://www.capterra.ca/software/184153/akkadian-provisioning-manager) (0 reviews)
2. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews)
3. [Wildix](https://www.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews)
4. [Zenzap](https://www.capterra.ca/software/1064060/zenzap) — 4.7/5 (41 reviews)
5. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24209 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1103880/Duochat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048503/Duochat/> |
| en-AE | <https://www.capterra.ae/software/1103880/Duochat> |
| en-AU | <https://www.capterra.com.au/software/1103880/Duochat> |
| en-CA | <https://www.capterra.ca/software/1103880/Duochat> |
| en-GB | <https://www.capterra.co.uk/software/1103880/Duochat> |
| en-IE | <https://www.capterra.ie/software/1103880/Duochat> |
| en-IL | <https://www.capterra.co.il/software/1103880/Duochat> |
| en-IN | <https://www.capterra.in/software/1103880/Duochat> |
| en-NZ | <https://www.capterra.co.nz/software/1103880/Duochat> |
| en-SG | <https://www.capterra.com.sg/software/1103880/Duochat> |
| en-ZA | <https://www.capterra.co.za/software/1103880/Duochat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Duochat","description":"Duochat is a cloud-based CRM and unified messaging platform that brings WhatsApp, Instagram DMs, AI voice calls, and website chat into one shared team inbox. Businesses use it to manage customer conversations across channels, assign messages to agents, track SLAs, and run broadcast campaigns, all from a single dashboard.\n\nTeams can build chatbots and customer journey workflows without any coding, send targeted WhatsApp broadcasts, and showcase products through a native WhatsApp catalog. Native integrations with Shopify, Zoho CRM, WooCommerce, Google Sheets, and 30+ other tools connect Duochat to existing business systems. A full REST API and webhook support are also available.\n\nDuochat handles data in line with GDPR requirements, uses end-to-end encryption, and does not share customer data with third parties or use it for advertising.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c30b83c7-262f-4aee-b844-d118836935b7.png","url":"https://www.capterra.ca/software/1103880/Duochat","@id":"https://www.capterra.ca/software/1103880/Duochat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.ca/software/1103880/Duochat#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Duochat?","@type":"Question","acceptedAnswer":{"text":"Duochat is a cloud-based CRM and unified messaging platform that brings WhatsApp, Instagram DMs, AI voice calls, and website chat into one shared team inbox. Businesses use it to manage customer conversations across channels, assign messages to agents, track SLAs, and run broadcast campaigns, all from a single dashboard.Teams can build chatbots and customer journey workflows without any coding, send targeted WhatsApp broadcasts, and showcase products through a native WhatsApp catalog. Native integrations with Shopify, Zoho CRM, WooCommerce, Google Sheets, and 30+ other tools connect Duochat to existing business systems. A full REST API and webhook support are also available.Duochat handles data in line with GDPR requirements, uses end-to-end encryption, and does not share customer data with third parties or use it for advertising.","@type":"Answer"}},{"name":"Who Uses Duochat?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses in e-commerce, healthcare, education, finance, real estate, retail, and logistics.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1103880/Duochat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/31035/unified-communications/software","@type":"ListItem"},{"name":"Duochat","position":3,"item":"/software/1103880/Duochat","@type":"ListItem"}]}]}
</script>
