---
description: Learn more about Upservice pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Upservice Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Upservice](/software/1103747/Upservice)

# Upservice

Canonical: https://www.capterra.ca/software/1103747/Upservice

> Upservice is a help desk software that unifies customer requests, helps support teams respond faster, and tracks tickets effectively.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Upservice?

Upservice is designed for customer support, service desk, and internal operations teams that manage requests across multiple communication channels. It is best suited for service companies, IT support

## About the vendor

- **Company**: PRIME NETTO

## Commercial Context

- **Starting Price**: US$17.90
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Italy, Netherlands, Poland, Spain, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Workflow Management Software

## Integrations (7 total)

- Facebook Business Suite
- Gmail
- Instagram
- Telegram
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Alternatives

1. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (522 reviews)
2. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.6/5 (783 reviews)
3. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (294 reviews)
4. [Xurrent](https://www.capterra.ca/software/146207/itrp) — 4.7/5 (27 reviews)
5. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3467 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1103747/Upservice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048369/Upservice/> |
| en-AE | <https://www.capterra.ae/software/1103747/Upservice> |
| en-AU | <https://www.capterra.com.au/software/1103747/Upservice> |
| en-CA | <https://www.capterra.ca/software/1103747/Upservice> |
| en-GB | <https://www.capterra.co.uk/software/1103747/Upservice> |
| en-IE | <https://www.capterra.ie/software/1103747/Upservice> |
| en-IL | <https://www.capterra.co.il/software/1103747/Upservice> |
| en-IN | <https://www.capterra.in/software/1103747/Upservice> |
| en-NZ | <https://www.capterra.co.nz/software/1103747/Upservice> |
| en-SG | <https://www.capterra.com.sg/software/1103747/Upservice> |
| en-ZA | <https://www.capterra.co.za/software/1103747/Upservice> |

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