---
description: Learn more about Sortment pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sortment Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Sortment](/software/1102837/Sortment)

# Sortment

Canonical: https://www.capterra.ca/software/1102837/Sortment

> Sortment is an AI-driven platform that automates lifecycle marketing across channels to boost growth outcomes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Sortment?

Growth, lifecycle, CRM and retention teams at digital-first B2C companies using customer data to drive activation, engagement, monetization and retention across email, push, SMS and in-app.

## About the vendor

- **Company**: Sortment

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German
- **Available Countries**: France, Germany, India, Italy, Singapore, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Email Management Software
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- Visual Analytics

## Integrations (10 total)

- Athena
- Braze
- Customer.io
- Databricks
- Google Cloud
- Google Cloud BigQuery
- Iterable
- PostgreSQL
- Slack
- Snowflake

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Alternatives

1. [USAN Contact Suite for Amazon Connect](https://www.capterra.ca/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews)
2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6985 reviews)
3. [Zoho CRM Plus](https://www.capterra.ca/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Adobe Customer Journey Analytics](https://www.capterra.ca/software/1028781/adobe-customer-journey-analytics) — 4.6/5 (5 reviews)
5. [Text](https://www.capterra.ca/software/1078275/Text-App) — 4.7/5 (30 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1102837/Sortment)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047493/Sortment/> |
| en-AE | <https://www.capterra.ae/software/1102837/Sortment> |
| en-AU | <https://www.capterra.com.au/software/1102837/Sortment> |
| en-CA | <https://www.capterra.ca/software/1102837/Sortment> |
| en-GB | <https://www.capterra.co.uk/software/1102837/Sortment> |
| en-IE | <https://www.capterra.ie/software/1102837/Sortment> |
| en-IL | <https://www.capterra.co.il/software/1102837/Sortment> |
| en-IN | <https://www.capterra.in/software/1102837/Sortment> |
| en-NZ | <https://www.capterra.co.nz/software/1102837/Sortment> |
| en-SG | <https://www.capterra.com.sg/software/1102837/Sortment> |
| en-ZA | <https://www.capterra.co.za/software/1102837/Sortment> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Sortment","description":"Sortment understands your business, identifies opportunities, and runs lifecycle programs end to end across email, push, SMS, and in-app. This lets your team spend less time managing campaigns and more time driving growth, across activation, engagement, monetization and retention.\n\nSortment is built for growth, retention, and lifecycle teams that want to move faster without depending on repeated data, engineering, or analytics requests. It connects directly to your existing customer data infrastructure, understands customer behavior, and helps teams turn insights into campaigns, journeys, experiments, and measurable business outcomes.\n\nWith Sortment, teams can build precise customer audiences, create personalized campaigns, launch lifecycle journeys, analyze performance, and optimize programs from one place. Marketers can define segments using natural language, create attributes, personalize messaging, and act on customer data without waiting for tickets or manual exports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c3bf4af9-af2b-4d17-b0a5-4f1340526f10.png","url":"https://www.capterra.ca/software/1102837/Sortment","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1102837/Sortment#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1102837/Sortment#faqs","mainEntity":[{"name":"What Is Sortment?","@type":"Question","acceptedAnswer":{"text":"Sortment understands your business, identifies opportunities, and runs lifecycle programs end to end across email, push, SMS, and in-app. This lets your team spend less time managing campaigns and more time driving growth, across activation, engagement, monetization and retention.Sortment is built for growth, retention, and lifecycle teams that want to move faster without depending on repeated data, engineering, or analytics requests. It connects directly to your existing customer data infrastructure, understands customer behavior, and helps teams turn insights into campaigns, journeys, experiments, and measurable business outcomes.With Sortment, teams can build precise customer audiences, create personalized campaigns, launch lifecycle journeys, analyze performance, and optimize programs from one place. Marketers can define segments using natural language, create attributes, personalize messaging, and act on customer data without waiting for tickets or manual exports.","@type":"Answer"}},{"name":"Who Uses Sortment?","@type":"Question","acceptedAnswer":{"text":"Growth, lifecycle, CRM and retention teams at digital-first B2C companies using customer data to drive activation, engagement, monetization and retention across email, push, SMS and in-app.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Sortment","position":3,"item":"/software/1102837/Sortment","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1102837/Sortment#breadcrumblist"}]}
</script>
