What Is Mailchimp?

Mailchimp is the #1 Email Marketing and Automations brand for growing businesses. We empower businesses around the world to launch, build, and grow their businesses with world-class marketing technology, award-winning customer support, inspiring content & our data-driven recommendations

Over 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue, grow their audience, & create effective multichannel marketing campaigns

Who Uses Mailchimp?

Mailchimp allows over 12 million businesses of all sizes to get online and start selling, grow their audience, and confidently create effective multichannel marketing campaigns - all from one place.

Mailchimp Software - Mailchimp is #1 email marketing and automations brand Mailchimp Software - Our Creative Assistant gets to know your brand and then creates designs for you instantly with the power of AI, helping you get more attention and traffic. Mailchimp Software - Content Optimizer benchmarks your email content against millions of top-performing campaigns in your industry and offers data-driven suggestions to improve your results. Mailchimp Software - Schedule, manage and measure campaigns in one easy-to-use calendar. Mailchimp Software - 60+ Pre-built journeys to find and welcome new contacts, nurture leads, re-engage and manage contacts and recover abandoned carts

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Reviews of Mailchimp

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rohit
Rohit
Management Consultant in India
Verified LinkedIn User
Management Consulting, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great to start with

5.0 2 months ago

Comments: Very user friendly and robust

Pros:

Its free 2000 emails and contacts that they give in the beginning

Cons:

The pricing is very steep. We are paying almost 4000/- per month to send out 2000 emails.

Sagar
Digital marketing strategist in India
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Should you use MailChimp services

4.0 2 months ago New

Comments: Email marketing problem is solved by this site and it's easy to navigate and manage all your email list one stop for all the email marketer

Pros:

MailChimp capture all your email list in a efficient way because you can customise front end of the website and in what time it should appear

Cons:

AB testing is little hard for the new user to understand we had to teach them and we have spend lots of time in teaching them it can be more simple

josh
Head of Sales and Marketing in UK
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Ok on a basic level, does the job!

3.0 2 months ago

Pros:

I like that I can use Mailchimp to design and then send out marketing campaigns. Being able to use one software for the whole process makes it a lot easier and more time efficient.

Cons:

I would like it to be more user-friendly. I have found that MailChimp emails do not translate well to mobile users, which is a huge shame. I would also like it to be easier to edit mail campaigns via MailChimp as I often have to create campaigns in a separate program and then re-upload.

Eric
Eric
Content Creator in UK
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Mailchimp Review

5.0 2 months ago

Comments: My over all experience has been good, asides from the fact that I contact support ahead of time so they can respond when i need them, every other thing seems fine for me.

Pros:

I like the fact that you can start for free if you are on a budget and it is very affordable compared to other email marketing software

Cons:

What I dislike the most is that you don't easily get support when you need it, you will have to wait for hours before they respond to your email. I wish they can improve on this.

Verified Reviewer
IT Chief in Turkey
Verified LinkedIn User
Food Production, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

The Best Email Marketing Software

4.0 last month New

Comments: Overall, I have had a good experience with Mailchimp. It is a great tool for email marketing and has a lot of features that make it easy to use.

Pros:

I like that Mailchimp is very user-friendly and has a lot of features that make email marketing easy. 2) I also like that Mailchimp integrates with many other platforms, making it easy to use in conjunction with other marketing tools.

Cons:

I dislike that Mailchimp can be slow at times and that some of the features can be a bit hidden. 2) I also found that the customer service was not as helpful as I would have liked.