---
description: Learn more about Crescendo Lab MAAC pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Crescendo Lab MAAC Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Marketing Analytics Software](/directory/31018/marketing-analytics/software) > [Crescendo Lab MAAC](/software/1101807/MAAC)

# Crescendo Lab MAAC

Canonical: https://www.capterra.ca/software/1101807/MAAC

> MAAC helps businesses unify customer data and execute targeted marketing campaigns via LINE, SMS, and other channels.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Crescendo Lab MAAC?

SMB and Enterprise brands in Asia seeking AI-powered marketing automation, conversational commerce, and customer service solutions across LINE, WhatsApp, Facebook Messenger, Instagram, SMS, etc

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crescendo lab

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: MAAC is available as a subscription-based SaaS plan, priced based on the number of active contacts and features required. Plans are tailored to enterprise needs across marketing automation, omnichannel messaging, and AI capabilities. A free trial is available upon request — contact our team to get started. Custom pricing is available for larger organizations.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, Japanese, Thai
- **Available Countries**: Japan, Singapore, Taiwan, Thailand

## Features

- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Tracking
- Dashboard Software
- Data Visualization Software
- Drip Campaigns
- Email Marketing Software
- Engagement Tracking
- Marketing Automation Software
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Segmentation
- Social Marketing
- Third-Party Integrations
- Website Visitor Tracking

## Integrations (9 total)

- CYBERBIZ
- Emarsys
- Insider One
- Instagram
- SHOPLINE
- Salesforce Platform
- Shopify
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Marketing Analytics Software](https://www.capterra.ca/directory/31018/marketing-analytics/software)

## Related Categories

- [Marketing Analytics Software](https://www.capterra.ca/directory/31018/marketing-analytics/software)
- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)

## Alternatives

1. [AgencyAnalytics](https://www.capterra.ca/software/158746/agency-analytics) — 4.8/5 (115 reviews)
2. [Cint](https://www.capterra.ca/software/119081/Cint) — 4.3/5 (3 reviews)
3. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17647 reviews)
4. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15426 reviews)
5. [Google Analytics 360](https://www.capterra.ca/software/177042/google-analytics) — 4.7/5 (8099 reviews)

## Reviews

### "MAAC Platform Review" — 5.0/5

> **Arisa** | *July 7, 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The platform provides good value for money and meets our business needs well. It is also relatively easy to use, making it convenient for day-to-day operations. The MAAC team consistently provides excellent customer support and is always available whenever assistance is needed.
> 
> **Cons**: 1. For data analysis, one area for improvement is that there is currently no video view metric available for tracking.&#10;2. The platform sometimes unstable. For example, the preview may work correctly in the test account, but after applying the same configuration to the official account, it may not function as expected.
> 
> Overall, I am pleased with the support provided by the MAAC team. They respond quickly and take action whenever urgent assistance is required. I have also noticed that the platform continues to introduce new features and improvements. However, there are still some areas that could be further enhanced to make the platform even better and provide more confidence for clients to continue using MAAC.

## Links

- [View on Capterra](https://www.capterra.ca/software/1101807/MAAC)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046472/MAAC/> |
| en-AE | <https://www.capterra.ae/software/1101807/MAAC> |
| en-AU | <https://www.capterra.com.au/software/1101807/MAAC> |
| en-CA | <https://www.capterra.ca/software/1101807/MAAC> |
| en-GB | <https://www.capterra.co.uk/software/1101807/MAAC> |
| en-IE | <https://www.capterra.ie/software/1101807/MAAC> |
| en-IL | <https://www.capterra.co.il/software/1101807/MAAC> |
| en-IN | <https://www.capterra.in/software/1101807/MAAC> |
| en-NZ | <https://www.capterra.co.nz/software/1101807/MAAC> |
| en-SG | <https://www.capterra.com.sg/software/1101807/MAAC> |
| en-ZA | <https://www.capterra.co.za/software/1101807/MAAC> |

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