---
description: Learn more about Fideliya Pass pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fideliya Pass Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [Fideliya Pass](/software/1100797/Fideliya-Pass)

# Fideliya Pass

Canonical: https://www.capterra.ca/software/1100797/Fideliya-Pass

> Fideliya Pass lets businesses create branded loyalty passes for Apple Wallet and Google Wallet, no app downloads needed.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fideliya Pass?

Fideliya serves coffee shops, yoga studios, bakeries, barbershops, restaurants, gyms, boutiques, spas, florists, coworking spaces, and nail salons.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fideliya Pass

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Start free. Upgrade when you grow.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Australia, Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Kuwait, Liechtenstein, Lithuania, Luxembourg, Monaco, Morocco, New Zealand, Norway and 11 more

## Features

- Campaign Management Software
- Churn Management
- Communication Management
- Customer Data Management
- Customer Engagement Software
- Customer History
- Customer Segmentation
- Engagement Tracking
- Health Score
- Loyalty Program
- Performance Metrics
- Personalization Software
- Reporting/Analytics
- Retention Tracking
- Rewards Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Retention Software](https://www.capterra.ca/directory/34255/customer-retention/software)

## Related Categories

- [Customer Retention Software](https://www.capterra.ca/directory/34255/customer-retention/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Alternatives

1. [ChurnZero](https://www.capterra.ca/software/157980/churnzero) — 4.7/5 (130 reviews)
2. [Customerscore.io](https://www.capterra.ca/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
3. [Custify](https://www.capterra.ca/software/190125/custify) — 4.9/5 (135 reviews)
4. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (545 reviews)

## Reviews

### "My customers are delighted and my sales have increased" — 5.0/5

> **Natalia** | *July 23, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I completed the pass in 2 minutes, it's easy to use and what I liked most was being able to send notifications directly to my customers and their customer service 10/10, they respond instantly by WhatsApp
> 
> **Cons**: I would like to be able to add my social media accounts so they appear to my customers and they can leave Google reviews of my business directly.
> 
> I highly recommend it to all entrepreneurs or business owners who want to increase their sales and perceived value of their service or product. In my case, my customers love it; it's easy to use, has great customer service, and isn't expensive

-----

### "Very satisfied" — 5.0/5

> **Akram** | *July 28, 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create loyalty cards, track customers, and manage rewards from one simple dashboard, very easy to use
> 
> **Cons**: The free plan is limited,pricing may be expensive for very small businesses, i would like more customization and advanced rewards options

## Links

- [View on Capterra](https://www.capterra.ca/software/1100797/Fideliya-Pass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045465/Fideliya-Pass/> |
| en-AE | <https://www.capterra.ae/software/1100797/Fideliya-Pass> |
| en-AU | <https://www.capterra.com.au/software/1100797/Fideliya-Pass> |
| en-CA | <https://www.capterra.ca/software/1100797/Fideliya-Pass> |
| en-GB | <https://www.capterra.co.uk/software/1100797/Fideliya-Pass> |
| en-IE | <https://www.capterra.ie/software/1100797/Fideliya-Pass> |
| en-IL | <https://www.capterra.co.il/software/1100797/Fideliya-Pass> |
| en-IN | <https://www.capterra.in/software/1100797/Fideliya-Pass> |
| en-NZ | <https://www.capterra.co.nz/software/1100797/Fideliya-Pass> |
| en-SG | <https://www.capterra.com.sg/software/1100797/Fideliya-Pass> |
| en-ZA | <https://www.capterra.co.za/software/1100797/Fideliya-Pass> |
| es | <https://www.capterra.es/software/1100797/Fideliya-Pass> |
| es-AR | <https://www.capterra.com.ar/software/1100797/Fideliya-Pass> |
| es-CL | <https://www.capterra.cl/software/1100797/Fideliya-Pass> |
| es-CO | <https://www.capterra.co/software/1100797/Fideliya-Pass> |
| es-CR | <https://www.capterra.co.cr/software/1100797/Fideliya-Pass> |
| es-DO | <https://www.capterra.do/software/1100797/Fideliya-Pass> |
| es-EC | <https://www.capterra.ec/software/1100797/Fideliya-Pass> |
| es-MX | <https://www.capterra.mx/software/1100797/Fideliya-Pass> |
| es-PA | <https://www.capterra.com.pa/software/1100797/Fideliya-Pass> |
| es-PE | <https://www.capterra.pe/software/1100797/Fideliya-Pass> |
| fr | <https://www.capterra.fr/software/1100797/Fideliya-Pass> |
| fr-BE | <https://fr.capterra.be/software/1100797/Fideliya-Pass> |
| fr-CA | <https://fr.capterra.ca/software/1100797/Fideliya-Pass> |
| fr-LU | <https://www.capterra.lu/software/1100797/Fideliya-Pass> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Fideliya Pass","description":"Fideliya Pass is a digital loyalty card platform allowing businesses to create branded passes for Apple Wallet and Google Wallet, eliminating the need for physical cards or separate apps. It supports flexible loyalty structures like visit-based stamps, points systems, and tiered rewards with customizable goals. A built-in QR code scanner tracks customer visits and transactions at the point of sale. The platform sends real-time push notifications for reward progress, incentives, and personalized messages. Its referral feature generates unique QR codes for customers to share, rewarding both referrers and new users upon enrollment and visits. A centralized dashboard provides real-time analytics on visitor data, location performance, and reward redemption. Fideliya Pass also offers digital gift card functionality and supports English, French, Spanish, and Arabic, including right-to-left text. Security features include bank-grade encryption and GDPR compliance, with data hosted in Europe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ad0e2d69-6124-4545-aa2d-bb2a6d968f22.png","url":"https://www.capterra.ca/software/1100797/Fideliya-Pass","@id":"https://www.capterra.ca/software/1100797/Fideliya-Pass#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.ca/software/1100797/Fideliya-Pass#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Fideliya Pass?","@type":"Question","acceptedAnswer":{"text":"Fideliya Pass is a digital loyalty card platform allowing businesses to create branded passes for Apple Wallet and Google Wallet, eliminating the need for physical cards or separate apps. It supports flexible loyalty structures like visit-based stamps, points systems, and tiered rewards with customizable goals. A built-in QR code scanner tracks customer visits and transactions at the point of sale. The platform sends real-time push notifications for reward progress, incentives, and personalized messages. Its referral feature generates unique QR codes for customers to share, rewarding both referrers and new users upon enrollment and visits. A centralized dashboard provides real-time analytics on visitor data, location performance, and reward redemption. Fideliya Pass also offers digital gift card functionality and supports English, French, Spanish, and Arabic, including right-to-left text. Security features include bank-grade encryption and GDPR compliance, with data hosted in Europe.","@type":"Answer"}},{"name":"Who Uses Fideliya Pass?","@type":"Question","acceptedAnswer":{"text":"Fideliya serves coffee shops, yoga studios, bakeries, barbershops, restaurants, gyms, boutiques, spas, florists, coworking spaces, and nail salons.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1100797/Fideliya-Pass#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Retention Software","position":2,"item":"/directory/34255/customer-retention/software","@type":"ListItem"},{"name":"Fideliya Pass","position":3,"item":"/software/1100797/Fideliya-Pass","@type":"ListItem"}]}]}
</script>
