---
description: Learn more about ICTPBX pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTPBX Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [ICTPBX](/software/1098669/ICTPBX)

# ICTPBX

Canonical: https://www.capterra.ca/software/1098669/ICTPBX

> ICTPBX is open-source PBX software using FreeSWITCH, letting providers manage voice, fax, and communications on their infrastructure.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ICTPBX?

VoIP service providers, ITSPs, hosted PBX operators and telecom resellers selling voice under their own brand, plus MSPs and IT teams running an in-house phone system on their own Linux servers.

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$8,000.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: ICTPBX ships in two editions and there are no per-seat or per-extension charges in either one.&#10;&#10;Community Edition is free and open source under MPL 2.0. Download it from GitHub, install it on your own server and run it with no licence fee at any scale. It covers full PBX management, IVR, call queues, voicemail, internet fax over T.38 and FoIP, an in-browser WebRTC softphone, and CDR and call reporting. Support is through the community forum. If you would rather not handle the install yourself, professional installation, configuration and testing is a $400 flat fee.&#10;&#10;Service Provider Edition is a one-time $8,000 licence for one server. It includes everything in Community Edition plus multi-tenant architecture, white-label branding per tenant, role-based access control, quota and resource management, fax campaigns with fax-to-email, DNC list management, and advanced CDR reporting. Professional installation, configuration and testing is included, along with two weeks of priority support.&#10;&#10;Both editions are self-hosted, so you keep control of your own infrastructure and your own data.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Automatic Call Distribution
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Communication Management
- Conferencing
- Contact Management Software
- Customizable Reports
- IVR
- Queue Management
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Third-Party Integrations
- Virtual Extensions

## Integrations (7 total)

- Bandwidth
- ICTCRM
- ICTContact
- Plivo
- Telnyx Suite
- Twilio
- Zoiper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews)
2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (885 reviews)
3. [VirtualPBX](https://www.capterra.ca/software/149117/business-voip) — 4.7/5 (38 reviews)
4. [Wildix](https://www.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Unitel Voice](https://www.capterra.ca/software/172777/unitel-voice) — 4.6/5 (66 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1098669/ICTPBX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043412/ICTPBX/> |
| en-AE | <https://www.capterra.ae/software/1098669/ICTPBX> |
| en-AU | <https://www.capterra.com.au/software/1098669/ICTPBX> |
| en-CA | <https://www.capterra.ca/software/1098669/ICTPBX> |
| en-GB | <https://www.capterra.co.uk/software/1098669/ICTPBX> |
| en-IE | <https://www.capterra.ie/software/1098669/ICTPBX> |
| en-IL | <https://www.capterra.co.il/software/1098669/ICTPBX> |
| en-IN | <https://www.capterra.in/software/1098669/ICTPBX> |
| en-NZ | <https://www.capterra.co.nz/software/1098669/ICTPBX> |
| en-SG | <https://www.capterra.com.sg/software/1098669/ICTPBX> |
| en-ZA | <https://www.capterra.co.za/software/1098669/ICTPBX> |

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