---
description: Learn more about WorkVerge ITSM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WorkVerge ITSM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/30676/itsm/software) > [WorkVerge ITSM](/software/1098461/WorkVerge-ITSM)

# WorkVerge ITSM

Canonical: https://www.capterra.ca/software/1098461/WorkVerge-ITSM

> WorkVerge ITSM unifies ticketing, workflows, asset context, and employee operations in one IT service management workspace.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: WorkVerge

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, United Kingdom, United States

## Features

- Alerts/Escalation
- Asset Tracking Software
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management

## Integrations (16 total)

- Cloudflare
- DigitalOcean
- Freshservice
- GitHub
- Google Cloud
- Google Workspace
- Jira
- Linear
- Microsoft 365
- Microsoft Teams
- Notion
- Okta
- Ramp
- ServiceNow
- Slack

... and 1 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (233 reviews)
2. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (520 reviews)
3. [Xurrent](https://www.capterra.ca/software/146207/itrp) — 4.7/5 (27 reviews)
4. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (751 reviews)
5. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (294 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1098461/WorkVerge-ITSM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043279/WorkVerge-ITSM/> |
| en-AE | <https://www.capterra.ae/software/1098461/WorkVerge-ITSM> |
| en-AU | <https://www.capterra.com.au/software/1098461/WorkVerge-ITSM> |
| en-CA | <https://www.capterra.ca/software/1098461/WorkVerge-ITSM> |
| en-GB | <https://www.capterra.co.uk/software/1098461/WorkVerge-ITSM> |
| en-IE | <https://www.capterra.ie/software/1098461/WorkVerge-ITSM> |
| en-IL | <https://www.capterra.co.il/software/1098461/WorkVerge-ITSM> |
| en-IN | <https://www.capterra.in/software/1098461/WorkVerge-ITSM> |
| en-NZ | <https://www.capterra.co.nz/software/1098461/WorkVerge-ITSM> |
| en-SG | <https://www.capterra.com.sg/software/1098461/WorkVerge-ITSM> |
| en-ZA | <https://www.capterra.co.za/software/1098461/WorkVerge-ITSM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"WorkVerge ITSM","description":"WorkVerge ITSM is an IT service management platform that unifies incident ticketing, problem management, change workflows, and employee operations within a single workspace. Built on ITIL-aligned principles, the platform integrates employees, assets, workflows, and AI context into one layer. Service requests arrive with device history, owner context, and prior incident data automatically attached. The incident management module offers ITIL-aligned ticketing, AI-assisted triage, SLA tracking, and structured escalation workflows. Operational replay architecture enables step-by-step workflow reconstruction, supporting governance, root-cause analysis, and audit trails. Change management delivers multi-step approvals and asset-linked traceability. Features include self-service portals, API integrations, ISO 27001 security, role-based access control, and flexible deployment options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04b3fd8c-d005-4fd0-889b-734ca6ee3c3f.jpeg","url":"https://www.capterra.ca/software/1098461/WorkVerge-ITSM","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1098461/WorkVerge-ITSM#software","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1098461/WorkVerge-ITSM#faqs","mainEntity":[{"name":"What Is WorkVerge ITSM?","@type":"Question","acceptedAnswer":{"text":"WorkVerge ITSM is an IT service management platform that unifies incident ticketing, problem management, change workflows, and employee operations within a single workspace. Built on ITIL-aligned principles, the platform integrates employees, assets, workflows, and AI context into one layer. Service requests arrive with device history, owner context, and prior incident data automatically attached. The incident management module offers ITIL-aligned ticketing, AI-assisted triage, SLA tracking, and structured escalation workflows. Operational replay architecture enables step-by-step workflow reconstruction, supporting governance, root-cause analysis, and audit trails. Change management delivers multi-step approvals and asset-linked traceability. Features include self-service portals, API integrations, ISO 27001 security, role-based access control, and flexible deployment options.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ca/software/1098461/WorkVerge-ITSM#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Software","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"WorkVerge ITSM","position":3,"item":"/software/1098461/WorkVerge-ITSM","@type":"ListItem"}]}]}
</script>