---
description: Learn more about FilesIT pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FilesIT Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [FilesIT](/software/1098194/FilesIT)

# FilesIT

Canonical: https://www.capterra.ca/software/1098194/FilesIT

> FilesIT unifies Outlook, WhatsApp, SMS, document signing, and accounting integrations into one secure client communication timeline.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses FilesIT?

FilesIT caters to accounting firms, legal professionals, project managers, client service teams, and organizations managing client communications and workflows.

## About the vendor

- **Company**: FILESIT

## Commercial Context

- **Starting Price**: £12.50
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Content Management System (CMS) Software
- Interaction Tracking
- Multi-Channel Communication
- Third-Party Integrations
- Workflow Management Software

## Integrations (7 total)

- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Accountant
- Sage Accounting
- Webx
- WhatsApp
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
2. [Adobe Experience Manager](https://www.capterra.ca/software/142300/adobe-experience-manager) — 4.4/5 (145 reviews)
3. [InfoFlo](https://www.capterra.ca/software/96628/infoflo) — 4.5/5 (97 reviews)
4. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3427 reviews)
5. [Elixir Cloud](https://www.capterra.ca/software/167144/tango) — 4.3/5 (4 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1098194/FilesIT)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043079/FilesIT/> |
| en-AE | <https://www.capterra.ae/software/1098194/FilesIT> |
| en-AU | <https://www.capterra.com.au/software/1098194/FilesIT> |
| en-CA | <https://www.capterra.ca/software/1098194/FilesIT> |
| en-GB | <https://www.capterra.co.uk/software/1098194/FilesIT> |
| en-IE | <https://www.capterra.ie/software/1098194/FilesIT> |
| en-IL | <https://www.capterra.co.il/software/1098194/FilesIT> |
| en-IN | <https://www.capterra.in/software/1098194/FilesIT> |
| en-NZ | <https://www.capterra.co.nz/software/1098194/FilesIT> |
| en-SG | <https://www.capterra.com.sg/software/1098194/FilesIT> |
| en-ZA | <https://www.capterra.co.za/software/1098194/FilesIT> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"FilesIT","description":"FilesIT is a client communication platform that combines email, messaging, document management, and accounting tools. It automatically files Outlook 365 emails into a secure client timeline, capturing all correspondence for a complete communication history accessible to authorized team members. WhatsApp and SMS messaging are integrated, logging conversations into client records for consistent oversight. The ClientHub feature supports document management and e-signatures, allowing users to send, track, and store signed documents with audit trails. AI assistance provides context-aware suggestions and drafts based on client history. FilesIT connects with accounting software like Xero, Sage, and QuickBooks, synchronizing client records across systems. Departmental views and access controls help teams maintain focused workflows while ensuring compliance-ready documentation. The platform integrates with Outlook 365 without disrupting existing email workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c63ccb01-c5b0-481f-97fe-375f64f27d93.png","url":"https://www.capterra.ca/software/1098194/FilesIT","@id":"https://www.capterra.ca/software/1098194/FilesIT#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"12.5","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/software/1098194/FilesIT#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is FilesIT?","@type":"Question","acceptedAnswer":{"text":"FilesIT is a client communication platform that combines email, messaging, document management, and accounting tools. It automatically files Outlook 365 emails into a secure client timeline, capturing all correspondence for a complete communication history accessible to authorized team members. WhatsApp and SMS messaging are integrated, logging conversations into client records for consistent oversight. The ClientHub feature supports document management and e-signatures, allowing users to send, track, and store signed documents with audit trails. AI assistance provides context-aware suggestions and drafts based on client history. FilesIT connects with accounting software like Xero, Sage, and QuickBooks, synchronizing client records across systems. Departmental views and access controls help teams maintain focused workflows while ensuring compliance-ready documentation. The platform integrates with Outlook 365 without disrupting existing email workflows.","@type":"Answer"}},{"name":"Who Uses FilesIT?","@type":"Question","acceptedAnswer":{"text":"FilesIT caters to accounting firms, legal professionals, project managers, client service teams, and organizations managing client communications and workflows.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1098194/FilesIT#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"FilesIT","position":3,"item":"/software/1098194/FilesIT","@type":"ListItem"}]}]}
</script>