---
description: Learn more about Shopao pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shopao Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Shopao](/software/1096180/Shopao)

# Shopao

Canonical: https://www.capterra.ca/software/1096180/Shopao

> AI automation platform for MercadoLibre sellers handling pre-sale and post-sale buyer communication.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Shopao?

Shopao caters to e-commerce sellers, online retailers, Mercado Libre vendors, and businesses seeking AI-driven sales automation.

## About the vendor

- **Company**: shopao.io

## Commercial Context

- **Starting Price**: US$89.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Shopao offers flexible monthly plans for MercadoLibre sellers of all sizes, with no setup fees or mandatory annual contracts.&#10;&#10;Starter ($39/month) includes 500 AI-handled buyer conversations with automated pre-sale and post-sale support, upsell automation, configurable workflows, and official MercadoLibre integration.&#10;&#10;Pro ($89/month) includes 2,500 conversations plus advanced product-level customization, configurable response tone, and priority support.&#10;&#10;Scale ($199/month) includes unlimited conversations under fair-use policy, dedicated onboarding, WhatsApp support, an assigned account manager, and early access to new features.&#10;&#10;All plans include direct MercadoLibre integration, continuous platform updates, and a 14-day free trial with no credit card required.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Natural Language Processing
- Pre-Configured Bot

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.ca/software/1049484/chatgpt) — 4.4/5 (355 reviews)
2. [Chatbase](https://www.capterra.ca/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.ca/software/1061327/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.ca/software/204314/wati) — 4.6/5 (203 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1096180/Shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041501/Shopao/> |
| en-AE | <https://www.capterra.ae/software/1096180/Shopao> |
| en-AU | <https://www.capterra.com.au/software/1096180/Shopao> |
| en-CA | <https://www.capterra.ca/software/1096180/Shopao> |
| en-GB | <https://www.capterra.co.uk/software/1096180/Shopao> |
| en-IE | <https://www.capterra.ie/software/1096180/Shopao> |
| en-IL | <https://www.capterra.co.il/software/1096180/Shopao> |
| en-IN | <https://www.capterra.in/software/1096180/Shopao> |
| en-NZ | <https://www.capterra.co.nz/software/1096180/Shopao> |
| en-SG | <https://www.capterra.com.sg/software/1096180/Shopao> |
| en-ZA | <https://www.capterra.co.za/software/1096180/Shopao> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Shopao","description":"Shopao is an AI communication and automation platform built specifically for MercadoLibre sellers. It automates buyer conversations across both pre-sale and post-sale workflows, helping sellers respond instantly, increase conversions, reduce support workload, and protect reputation metrics at scale.\n\nShopao analyzes each buyer message using product listings, order context, and seller-defined rules to generate accurate, personalized responses in seconds. It handles product questions, shipping updates, warranty inquiries, order issues, returns, and post-purchase support automatically.\n\nUnlike traditional chatbots that rely on keywords or static templates, Shopao uses advanced AI to understand conversation context and adapt responses to each product and customer. Sellers maintain full control with configurable rules, approval workflows, and official MercadoLibre integration via OAuth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c82ff779-c8ed-449a-96cc-06bd3ad8c8ea.png","url":"https://www.capterra.ca/software/1096180/Shopao","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1096180/Shopao#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"89","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1096180/Shopao#faqs","mainEntity":[{"name":"What Is Shopao?","@type":"Question","acceptedAnswer":{"text":"Shopao is an AI communication and automation platform built specifically for MercadoLibre sellers. It automates buyer conversations across both pre-sale and post-sale workflows, helping sellers respond instantly, increase conversions, reduce support workload, and protect reputation metrics at scale.Shopao analyzes each buyer message using product listings, order context, and seller-defined rules to generate accurate, personalized responses in seconds. It handles product questions, shipping updates, warranty inquiries, order issues, returns, and post-purchase support automatically.Unlike traditional chatbots that rely on keywords or static templates, Shopao uses advanced AI to understand conversation context and adapt responses to each product and customer. Sellers maintain full control with configurable rules, approval workflows, and official MercadoLibre integration via OAuth.","@type":"Answer"}},{"name":"Who Uses Shopao?","@type":"Question","acceptedAnswer":{"text":"Shopao caters to e-commerce sellers, online retailers, Mercado Libre vendors, and businesses seeking AI-driven sales automation.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Shopao","position":3,"item":"/software/1096180/Shopao","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1096180/Shopao#breadcrumblist"}]}
</script>
