---
description: Learn more about RetentionLab pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RetentionLab Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [RetentionLab](/software/1094796/RetentionLab)

# RetentionLab

Canonical: https://www.capterra.ca/software/1094796/RetentionLab

> RetentionLab is an autonomous retention engine for DTC brands. It predicts churn, personalizes outreach, and recovers revenue .
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses RetentionLab?

Primary target:
Direct-to-consumer (DTC) ecommerce brands on shopify, woocommerce, bigcommerce, and gohighlevel.  With annual revenue between $500K and $25M.

## About the vendor

- **Company**: RetentionLab

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: RetentionLab employs dynamic pricing based on contact volume tiers. The subscription auto-upgrades if the contact count exceeds the tier limit by more than 10%, with email notification. Downgrades are manual via the Stripe portal.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Churn Management
- Customer Data Management
- Customer Segmentation
- Dashboard Software
- Data Discovery Software
- Data Visualization Software
- Engagement Tracking
- Health Score
- Marketing Automation Software
- Marketing Management
- Performance Metrics
- Personalization Software
- Predictive Analytics Software
- Reporting/Analytics
- Retention Tracking

## Integrations (11 total)

- Attentive
- BigCommerce
- HighLevel
- Klaviyo
- Mailchimp
- Omnisend
- Postmark
- Postscript
- Shopify
- Twilio
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Retention Software](https://www.capterra.ca/directory/34255/customer-retention/software)

## Related Categories

- [Customer Retention Software](https://www.capterra.ca/directory/34255/customer-retention/software)
- [Data Analysis Software](https://www.capterra.ca/directory/31077/data-analysis/software)
- [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software)

## Alternatives

1. [Customerscore.io](https://www.capterra.ca/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
2. [Custify](https://www.capterra.ca/software/190125/custify) — 4.9/5 (122 reviews)
3. [Braze](https://www.capterra.ca/software/155423/appboy) — 4.7/5 (168 reviews)
4. [Emma by Marigold](https://www.capterra.ca/software/75428/emma) — 4.2/5 (156 reviews)
5. [Churn Assassin](https://www.capterra.ca/software/1072127/Churn-Assassin) — 4.5/5 (2 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1094796/RetentionLab)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10040160/RetentionLab/> |
| en-AE | <https://www.capterra.ae/software/1094796/RetentionLab> |
| en-AU | <https://www.capterra.com.au/software/1094796/RetentionLab> |
| en-CA | <https://www.capterra.ca/software/1094796/RetentionLab> |
| en-GB | <https://www.capterra.co.uk/software/1094796/RetentionLab> |
| en-IE | <https://www.capterra.ie/software/1094796/RetentionLab> |
| en-IL | <https://www.capterra.co.il/software/1094796/RetentionLab> |
| en-IN | <https://www.capterra.in/software/1094796/RetentionLab> |
| en-NZ | <https://www.capterra.co.nz/software/1094796/RetentionLab> |
| en-SG | <https://www.capterra.com.sg/software/1094796/RetentionLab> |
| en-ZA | <https://www.capterra.co.za/software/1094796/RetentionLab> |

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