---
description: Learn more about Userplane pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userplane Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Screen Recording Software](/directory/31975/screen-recording/software) > [Userplane](/software/1094632/Userplane)

# Userplane

Canonical: https://www.capterra.ca/software/1094632/Userplane

> Userplane software enables one-click screen recordings, captures logs, network data, and user steps to resolve issues quickly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Userplane

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Flat Rate
- **Pricing Details**: The pricing information is comprehensive for the paid plans, but there is no information available on free versions or trials.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Netherlands, Singapore, Spain, Sweden, United Kingdom, United States

## Features

- Audio Capture
- Collaboration Tools
- File Sharing Software
- Screen Capture
- Screen Recording Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Screen Recording Software](https://www.capterra.ca/directory/31975/screen-recording/software)

## Alternatives

1. [Riverside](https://www.capterra.ca/software/1042331/riverside) — 4.8/5 (119 reviews)
2. [ClickLearn](https://www.capterra.ca/software/1014068/click-learn) — 4.3/5 (22 reviews)
3. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24068 reviews)
4. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14550 reviews)
5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11525 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1094632/Userplane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039996/Userplane/> |
| en-AE | <https://www.capterra.ae/software/1094632/Userplane> |
| en-AU | <https://www.capterra.com.au/software/1094632/Userplane> |
| en-CA | <https://www.capterra.ca/software/1094632/Userplane> |
| en-GB | <https://www.capterra.co.uk/software/1094632/Userplane> |
| en-IE | <https://www.capterra.ie/software/1094632/Userplane> |
| en-IL | <https://www.capterra.co.il/software/1094632/Userplane> |
| en-IN | <https://www.capterra.in/software/1094632/Userplane> |
| en-NZ | <https://www.capterra.co.nz/software/1094632/Userplane> |
| en-SG | <https://www.capterra.com.sg/software/1094632/Userplane> |
| en-ZA | <https://www.capterra.co.za/software/1094632/Userplane> |

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