---
description: Learn more about Userlink pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userlink Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Userlink](/software/1089012/Userlink)

# Userlink

Canonical: https://www.capterra.ca/software/1089012/Userlink

> Userlink is a cloud-based conversational AI software that helps businesses automate support, guides customers, and boosts sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Userlink?

Userlink is used by e-commerce stores, online retailers, customer service departments, and sales teams.

## About the vendor

- **Company**: Userlink

## Commercial Context

- **Starting Price**: €64.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
- **Available Countries**: Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Spain, Sweden, United Kingdom

## Features

- Chatbot Software
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Integrations (1 total)

- Klaviyo

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.ca/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [CoSupport AI](https://www.capterra.ca/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)
3. [kama DEI](https://www.capterra.ca/software/1017085/kama-dei) (0 reviews)
4. [HappyFox Chatbot](https://www.capterra.ca/software/201972/happyfox-chatbot) (0 reviews)
5. [Fin](https://www.capterra.ca/software/1077853/Fin) — 4.6/5 (14 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1089012/Userlink)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038514/Userlink/> |
| en-AE | <https://www.capterra.ae/software/1089012/Userlink> |
| en-AU | <https://www.capterra.com.au/software/1089012/Userlink> |
| en-CA | <https://www.capterra.ca/software/1089012/Userlink> |
| en-GB | <https://www.capterra.co.uk/software/1089012/Userlink> |
| en-IE | <https://www.capterra.ie/software/1089012/Userlink> |
| en-IL | <https://www.capterra.co.il/software/1089012/Userlink> |
| en-IN | <https://www.capterra.in/software/1089012/Userlink> |
| en-NZ | <https://www.capterra.co.nz/software/1089012/Userlink> |
| en-SG | <https://www.capterra.com.sg/software/1089012/Userlink> |
| en-ZA | <https://www.capterra.co.za/software/1089012/Userlink> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Userlink","description":"Userlink is an AI-driven customer service platform designed to automate support and boost conversions for e-commerce and online businesses. Its AI agents handle inquiries via chat and email, using website content to provide instant, accurate responses. Operating 24/7 in over 90 languages, these agents assist customers through the purchasing process, linking them to relevant products or information.\nThe platform offers analytics to study customer behavior and inquiry trends, enabling data-driven decisions. A live chat and ticket system lets human agents step in when needed. Userlink integrates with business systems via APIs for features like order updates and custom solutions. Compliant with GDPR, it stores data within the EU. Combining AI support, analytics, and integrations, Userlink streamlines customer service operations effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/68a4b053-5df2-441c-ad27-5462918fb592.png","url":"https://www.capterra.ca/software/1089012/Userlink","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1089012/Userlink#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"64","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1089012/Userlink#faqs","mainEntity":[{"name":"What Is Userlink?","@type":"Question","acceptedAnswer":{"text":"Userlink is an AI-driven customer service platform designed to automate support and boost conversions for e-commerce and online businesses. Its AI agents handle inquiries via chat and email, using website content to provide instant, accurate responses. Operating 24/7 in over 90 languages, these agents assist customers through the purchasing process, linking them to relevant products or information.The platform offers analytics to study customer behavior and inquiry trends, enabling data-driven decisions. A live chat and ticket system lets human agents step in when needed. Userlink integrates with business systems via APIs for features like order updates and custom solutions. Compliant with GDPR, it stores data within the EU. Combining AI support, analytics, and integrations, Userlink streamlines customer service operations effectively.","@type":"Answer"}},{"name":"Who Uses Userlink?","@type":"Question","acceptedAnswer":{"text":"Userlink is used by e-commerce stores, online retailers, customer service departments, and sales teams.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Userlink","position":3,"item":"/software/1089012/Userlink","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1089012/Userlink#breadcrumblist"}]}
</script>