---
description: Learn more about Satisfact.io pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Satisfact.io Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Satisfact.io](/software/1085390/Satisfact-io)

# Satisfact.io

Canonical: https://www.capterra.ca/software/1085390/Satisfact-io

> Reputation management solution that helps businesses direct happy customers to Google reviews and redirects unhappy ones elsewhere.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Satisfact.io?

Satisfact.io is designed for agencies, freelancers, customer service, SaaS providers, restaurants, hotels, and service-based businesses.

## About the vendor

- **Company**: Dhanis

## Commercial Context

- **Starting Price**: €9.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Satisfact.io offers transparent, usage-based pricing with no long-term commitment. All plans include unlimited surveys, public links, and QR code sharing.&#10;&#10;Free plan: Get started at no cost with 10 responses per month. No credit card required.&#10;&#10;Starter (9 EUR/month): Ideal for independents and small businesses. Includes 50 responses per month, 1 AI-powered report, and all core features.&#10;&#10;Automate (29 EUR/month): Designed for growing teams. Includes 1,000 responses per month, 10 AI reports, Outlook and Gmail integration, white-label branding, and Excel/CSV export.&#10;&#10;Enterprise (Custom pricing): For organizations that need unlimited responses, API and webhook access, dedicated SLA, and priority support. Contact us for a tailored quote.&#10;&#10;Annual billing available with 2 months free on Starter and Automate plans. A free trial is available for the Automate plan with no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Belgium, France, Netherlands

## Features

- Customizable Questions
- Feedback Management

## Integrations (4 total)

- Gmail
- Google Business Review Link Generator
- Microsoft Outlook
- Trustpilot

## Support Options

- Email/Help Desk

## Category

- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)

## Alternatives

1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Cint](https://www.capterra.ca/software/119081/Cint) — 4.3/5 (3 reviews)
3. [WorkTango](https://www.capterra.ca/software/156177/worktango) — 4.9/5 (214 reviews)
4. [SurveySparrow](https://www.capterra.ca/software/168823/surveysparrow) — 4.4/5 (121 reviews)
5. [Reviewpro Reputation](https://www.capterra.ca/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1085390/Satisfact-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036321/Satisfact-io/> |
| en-AE | <https://www.capterra.ae/software/1085390/Satisfact-io> |
| en-AU | <https://www.capterra.com.au/software/1085390/Satisfact-io> |
| en-CA | <https://www.capterra.ca/software/1085390/Satisfact-io> |
| en-GB | <https://www.capterra.co.uk/software/1085390/Satisfact-io> |
| en-IE | <https://www.capterra.ie/software/1085390/Satisfact-io> |
| en-IL | <https://www.capterra.co.il/software/1085390/Satisfact-io> |
| en-IN | <https://www.capterra.in/software/1085390/Satisfact-io> |
| en-NZ | <https://www.capterra.co.nz/software/1085390/Satisfact-io> |
| en-SG | <https://www.capterra.com.sg/software/1085390/Satisfact-io> |
| en-ZA | <https://www.capterra.co.za/software/1085390/Satisfact-io> |

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