---
description: Learn more about Xurrent IMR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Xurrent IMR Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Xurrent IMR](/software/1083434/Xurrent-IMR)

# Xurrent IMR

Canonical: https://www.capterra.ca/software/1083434/Xurrent-IMR

> A modern AI-based incident management solution that helps businesses unify alerting, on-call scheduling, root cause analysis, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Xurrent IMR?

Built for SREs, DevOps, and IT Operations leaders who want to reduce noise, alert fatigue, and the high cost of traditional incident management solutions.

## About the vendor

- **Company**: Xurrent
- **Location**: Palo Alto, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Xurrent IMR offers three pricing plans: Starter ($6/user/month), Growth ($16/user/month), and Enterprise (custom pricing). A 14-day free trial is available without requiring a credit card. Payments are in USD and follow a per-user-per-month model. Add-ons like Status Pages are available for the Growth plan. For Enterprise pricing, contacting the vendor is necessary. Detailed pricing information is accessible at https://www.zenduty.com/pricing/.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, India, Ireland, Luxembourg, Netherlands, Sweden, Switzerland, United Kingdom, United States

## Features

- Alerts/Notifications
- Communications Management
- Incident Reporting
- On Call Scheduling
- Status Tracking
- Task Management Software
- Ticket Management

## Integrations (15 total)

- Datadog
- Docker
- GitHub
- GitLab
- Google Cloud
- Jira
- Microsoft Teams
- New Relic
- Prometheus
- Prometheus
- ServiceNow
- Slack
- Splunk APM
- Xurrent
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.ca/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [SafetyCulture](https://www.capterra.ca/software/141080/iauditor) — 4.6/5 (253 reviews)
5. [ilert](https://www.capterra.ca/software/207205/ilert) — 4.7/5 (64 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1083434/Xurrent-IMR)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034973/Xurrent-IMR/> |
| en-AE | <https://www.capterra.ae/software/1083434/Xurrent-IMR> |
| en-AU | <https://www.capterra.com.au/software/1083434/Xurrent-IMR> |
| en-CA | <https://www.capterra.ca/software/1083434/Xurrent-IMR> |
| en-GB | <https://www.capterra.co.uk/software/1083434/Xurrent-IMR> |
| en-IE | <https://www.capterra.ie/software/1083434/Xurrent-IMR> |
| en-IL | <https://www.capterra.co.il/software/1083434/Xurrent-IMR> |
| en-IN | <https://www.capterra.in/software/1083434/Xurrent-IMR> |
| en-NZ | <https://www.capterra.co.nz/software/1083434/Xurrent-IMR> |
| en-SG | <https://www.capterra.com.sg/software/1083434/Xurrent-IMR> |
| en-ZA | <https://www.capterra.co.za/software/1083434/Xurrent-IMR> |
| fr | <https://www.capterra.fr/software/1083434/Xurrent-IMR> |
| fr-BE | <https://fr.capterra.be/software/1083434/Xurrent-IMR> |
| fr-CA | <https://fr.capterra.ca/software/1083434/Xurrent-IMR> |
| fr-LU | <https://www.capterra.lu/software/1083434/Xurrent-IMR> |
| nl | <https://www.capterra.nl/software/1083434/Xurrent-IMR> |
| nl-BE | <https://www.capterra.be/software/1083434/Xurrent-IMR> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Xurrent IMR","description":"Xurrent IMR is an incident management and response solution that helps businesses unify alerting, on-call scheduling, and response workflows in a single platform. The system features AI-based alert correlation to reduce noise, intelligent routing to direct alerts to the right team members, and automated runbook execution to streamline incident resolution.\n\nXurrent IMR includes post-incident analysis tools with automated timeline reconstruction and blameless postmortem templates, and it also provides stakeholder communication features through automated status page updates. The platform integrates with monitoring tools, communication systems, ticketing solutions, and CI/CD platforms to centralize incident management and help teams respond effectively to service disruptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eb46d667-f9c1-46ce-9107-110311bd2c95.png","url":"https://www.capterra.ca/software/1083434/Xurrent-IMR","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1083434/Xurrent-IMR#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1083434/Xurrent-IMR#faqs","mainEntity":[{"name":"What Is Xurrent IMR?","@type":"Question","acceptedAnswer":{"text":"Xurrent IMR is an incident management and response solution that helps businesses unify alerting, on-call scheduling, and response workflows in a single platform. The system features AI-based alert correlation to reduce noise, intelligent routing to direct alerts to the right team members, and automated runbook execution to streamline incident resolution.Xurrent IMR includes post-incident analysis tools with automated timeline reconstruction and blameless postmortem templates, and it also provides stakeholder communication features through automated status page updates. The platform integrates with monitoring tools, communication systems, ticketing solutions, and CI/CD platforms to centralize incident management and help teams respond effectively to service disruptions.","@type":"Answer"}},{"name":"Who Uses Xurrent IMR?","@type":"Question","acceptedAnswer":{"text":"Built for SREs, DevOps, and IT Operations leaders who want to reduce noise, alert fatigue, and the high cost of traditional incident management solutions.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/31332/incident-management/software","@type":"ListItem"},{"name":"Xurrent IMR","position":3,"item":"/software/1083434/Xurrent-IMR","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1083434/Xurrent-IMR#breadcrumblist"}]}
</script>