---
description: Learn more about Complaints Management pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Complaints Management Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Complaints Management](/software/1081981/Complaints-Management)

# Complaints Management

Canonical: https://www.capterra.ca/software/1081981/Complaints-Management

> Complaints Management by CoreStream is a software that helps streamline complaint tracking and resolution processes for businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: CoreStream
- **Founded**: 2006

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Collaboration Tools

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)

## Alternatives

1. [ComplianceQuest](https://www.capterra.ca/software/136111/compliancequest) — 4.6/5 (110 reviews)
2. [HappyFox Help Desk](https://www.capterra.ca/software/83211/happyfox) — 4.6/5 (92 reviews)
3. [Everest](https://www.capterra.ca/software/127551/everest) — 5.0/5 (1 reviews)
4. [QT9 QMS](https://www.capterra.ca/software/97557/qt9-quality-management) — 4.8/5 (117 reviews)
5. [InvGate Service Management](https://www.capterra.ca/software/133392/service-desk) — 4.6/5 (108 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1081981/Complaints-Management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034011/Complaints-Management/> |
| en-AE | <https://www.capterra.ae/software/1081981/Complaints-Management> |
| en-AU | <https://www.capterra.com.au/software/1081981/Complaints-Management> |
| en-CA | <https://www.capterra.ca/software/1081981/Complaints-Management> |
| en-GB | <https://www.capterra.co.uk/software/1081981/Complaints-Management> |
| en-IE | <https://www.capterra.ie/software/1081981/Complaints-Management> |
| en-IL | <https://www.capterra.co.il/software/1081981/Complaints-Management> |
| en-IN | <https://www.capterra.in/software/1081981/Complaints-Management> |
| en-NZ | <https://www.capterra.co.nz/software/1081981/Complaints-Management> |
| en-SG | <https://www.capterra.com.sg/software/1081981/Complaints-Management> |
| en-ZA | <https://www.capterra.co.za/software/1081981/Complaints-Management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Complaints Management","description":"Complaints Management is a governance, risk, and compliance software solution that centralizes complaint tracking and resolution processes. The system features real-time collaboration tools, evidence collection capabilities, and customizable workflows that adapt to existing procedures. It provides managers with comprehensive visibility across departments through centralized reporting dashboards while offering trend analysis to identify recurring issues. \n\nThe software integrates with existing systems to create a single source of information for complaint data. The platform includes automated tracking, responsibility assignment features, and data privacy controls to maintain operational resilience. The solution helps organizations transform complaints into improvement opportunities by delivering insights into complaint nature and severity, enabling informed decision-making and strengthening risk management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/756fe695-80e8-43d2-9e32-184d7980c4d4.jpg","url":"https://www.capterra.ca/software/1081981/Complaints-Management","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1081981/Complaints-Management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1081981/Complaints-Management#faqs","mainEntity":[{"name":"What Is Complaints Management?","@type":"Question","acceptedAnswer":{"text":"Complaints Management is a governance, risk, and compliance software solution that centralizes complaint tracking and resolution processes. The system features real-time collaboration tools, evidence collection capabilities, and customizable workflows that adapt to existing procedures. It provides managers with comprehensive visibility across departments through centralized reporting dashboards while offering trend analysis to identify recurring issues. The software integrates with existing systems to create a single source of information for complaint data. The platform includes automated tracking, responsibility assignment features, and data privacy controls to maintain operational resilience. The solution helps organizations transform complaints into improvement opportunities by delivering insights into complaint nature and severity, enabling informed decision-making and strengthening risk management.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"Complaints Management","position":3,"item":"/software/1081981/Complaints-Management","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1081981/Complaints-Management#breadcrumblist"}]}
</script>
