---
description: Learn more about LoyaltyLoop pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LoyaltyLoop Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [LoyaltyLoop](/software/1079598/LoyaltyLoop)

# LoyaltyLoop

Canonical: https://www.capterra.ca/software/1079598/LoyaltyLoop

> LoyaltyLoop helps businesses boost loyalty, gather feedback, and get reviews on platforms like Google.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses LoyaltyLoop?

LoyaltyLoop is used by a variety of industries, including print and signage, technology, business services, home services, and anywhere that customer loyalty is paramount.

## About the vendor

- **Company**: LoyaltyLoop

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate
- **Pricing Details**: LoyaltyLoop offers three main pricing plans. The Pilot plan costs $99 per month and is billed monthly. It includes an NPS or single customer experience question survey for active customers and review engagement features. There is a $300 one-time setup fee for the first location, and each additional location can be added at $50 per month plus a $50 one-time setup fee.

The Promoter plan, which is the most popular option, costs $149 per month and is also billed monthly. This plan provides customizable NPS and customer experience surveys, review and testimonial engagement, cross-sell and referral features, and follow-up campaigning. It also has a $300 one-time setup fee for the first location, and additional locations are $75 per month plus a $50 one-time setup fee.

The Premier plan starts at a rate of $199 per month, billed monthly. The Premier plan includes advanced customizable surveys, engagement with quoted prospects and dormant accounts, review and testimonial features, cross-selling, referrals, and follow-up campaigning. The setup fee for Premier is $350, and each additional location is $99 per month plus a $50 one-time setup fee.

For franchise brands and enterprises, LoyaltyLoop offers custom pricing for tailored solutions across franchise networks or multiple locations, and you are encouraged to contact them directly for details.

Add-ons are available. Most integrations are free or cost up to $20 per month, depending on the integration. SMS text sending is available as an add-on for $15 per month with a $50 one-time setup fee and includes 500 outbound text messages per month, with overages billed at 3 cents per text. The Review Site Alternator add-on is $35 per month, which allows review requests to alternate between different review sites.

There is a 10 percent discount for annual billing. All plans come with email and phone support, are structured for one location by default, and allow you to add more locations as your business grows.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- CES Survey Structure
- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Email Management Software
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Process/Workflow Automation
- Reporting/Analytics
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback
- Trend Analysis
- Visual Analytics

## Integrations (21 total)

- Autotask PSA
- ClientTether
- CoreBridge
- DocketManager
- FieldRoutes
- InfoFlo Print
- Midnight
- Mothernode CRM
- Pace
- PressWise
- PrintSmith Vision
- PrintVis
- Printavo
- Printers Plan
- Salesforce B2B Commerce

... and 6 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)

## Alternatives

1. [ECI Homebuilder Sales & Marketing](https://www.capterra.ca/software/1089199/ECI-Homebuilder-Sales-Marketing-Software) — 4.1/5 (23 reviews)
2. [ChurnZero](https://www.capterra.ca/software/157980/churnzero) — 4.7/5 (129 reviews)
3. [Listen360](https://www.capterra.ca/software/151950/listen360) — 4.8/5 (56 reviews)
4. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1079598/LoyaltyLoop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032844/LoyaltyLoop/> |
| en-AE | <https://www.capterra.ae/software/1079598/LoyaltyLoop> |
| en-AU | <https://www.capterra.com.au/software/1079598/LoyaltyLoop> |
| en-CA | <https://www.capterra.ca/software/1079598/LoyaltyLoop> |
| en-GB | <https://www.capterra.co.uk/software/1079598/LoyaltyLoop> |
| en-IE | <https://www.capterra.ie/software/1079598/LoyaltyLoop> |
| en-IL | <https://www.capterra.co.il/software/1079598/LoyaltyLoop> |
| en-IN | <https://www.capterra.in/software/1079598/LoyaltyLoop> |
| en-NZ | <https://www.capterra.co.nz/software/1079598/LoyaltyLoop> |
| en-SG | <https://www.capterra.com.sg/software/1079598/LoyaltyLoop> |
| en-ZA | <https://www.capterra.co.za/software/1079598/LoyaltyLoop> |

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