---
description: Learn more about KLX ESM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KLX ESM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/30676/itsm/software) > [KLX ESM](/software/1079296/KLX-ESM)

# KLX ESM

Canonical: https://www.capterra.ca/software/1079296/KLX-ESM

> Cloud-based ITSM and ESM platform that provides workflow automation and IT process management for small to midsize businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses KLX ESM?

Mid market

## About the vendor

- **Company**: Keolux

## Commercial Context

- **Starting Price**: €0.80
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: KLX ESM offers transparent, all-inclusive pricing starting at €1.50 per user/month, designed for small and mid-sized organizations.
The platform includes all ITSM + HRMS modules — with no hidden add-on fees.
Available as SaaS (hosted in France) or on-premise, with flexible monthly or annual billing and volume-based discounts.
A 30-day free trial is available with no credit card required.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France

## Features

- Alerts/Escalation
- Asset Tracking Software
- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.ca/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
2. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (511 reviews)
4. [Proactivanet](https://www.capterra.ca/software/1010807/proactivanet) — 4.8/5 (52 reviews)
5. [ServiceNow](https://www.capterra.ca/software/152871/servicenow) — 4.5/5 (344 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1079296/KLX-ESM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032645/KLX-ESM/> |
| en-AE | <https://www.capterra.ae/software/1079296/KLX-ESM> |
| en-AU | <https://www.capterra.com.au/software/1079296/KLX-ESM> |
| en-CA | <https://www.capterra.ca/software/1079296/KLX-ESM> |
| en-GB | <https://www.capterra.co.uk/software/1079296/KLX-ESM> |
| en-IE | <https://www.capterra.ie/software/1079296/KLX-ESM> |
| en-IL | <https://www.capterra.co.il/software/1079296/KLX-ESM> |
| en-IN | <https://www.capterra.in/software/1079296/KLX-ESM> |
| en-NZ | <https://www.capterra.co.nz/software/1079296/KLX-ESM> |
| en-SG | <https://www.capterra.com.sg/software/1079296/KLX-ESM> |
| en-ZA | <https://www.capterra.co.za/software/1079296/KLX-ESM> |
| fr | <https://www.capterra.fr/software/1079296/KLX-ESM> |
| fr-BE | <https://fr.capterra.be/software/1079296/KLX-ESM> |
| fr-CA | <https://fr.capterra.ca/software/1079296/KLX-ESM> |
| fr-LU | <https://www.capterra.lu/software/1079296/KLX-ESM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"KLX ESM","description":"KLX ESM is a cloud-based and on-premise IT Service Management (ITSM) and Human Resources Management System (HRMS) platform designed for small and mid-sized enterprises.\n\nBuilt on a modular low-code/no-code architecture, it enables organizations to digitize both IT and HR processes within a single environment, from service requests and incident tracking to employee lifecycle management, performance reviews, and off-cycle compensation workflows.\n\nThe platform provides comprehensive ITSM capabilities (incident, request, change, asset, and knowledge management) alongside HR modules (employee records, absence management, compensation, evaluations, and onboarding).\n\nKLX ESM also includes an integrated flow engine, customizable dashboards, AI-driven automation, and multi-tenant deployment options. It can be hosted in France or on-premise, ensuring full compliance with EU data sovereignty and GDPR requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/75db4592-b2bf-468f-97b1-0c73a1ef1382.png","url":"https://www.capterra.ca/software/1079296/KLX-ESM","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1079296/KLX-ESM#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"0.8","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1079296/KLX-ESM#faqs","mainEntity":[{"name":"What Is KLX ESM?","@type":"Question","acceptedAnswer":{"text":"KLX ESM is a cloud-based and on-premise IT Service Management (ITSM) and Human Resources Management System (HRMS) platform designed for small and mid-sized enterprises.Built on a modular low-code/no-code architecture, it enables organizations to digitize both IT and HR processes within a single environment, from service requests and incident tracking to employee lifecycle management, performance reviews, and off-cycle compensation workflows.The platform provides comprehensive ITSM capabilities (incident, request, change, asset, and knowledge management) alongside HR modules (employee records, absence management, compensation, evaluations, and onboarding).KLX ESM also includes an integrated flow engine, customizable dashboards, AI-driven automation, and multi-tenant deployment options. It can be hosted in France or on-premise, ensuring full compliance with EU data sovereignty and GDPR requirements.","@type":"Answer"}},{"name":"Who Uses KLX ESM?","@type":"Question","acceptedAnswer":{"text":"Mid market","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Software","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"KLX ESM","position":3,"item":"/software/1079296/KLX-ESM","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1079296/KLX-ESM#breadcrumblist"}]}
</script>