--- description: Learn more about VoiceStack pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoiceStack Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [VoiceStack](/software/1078916/VoiceStack) # VoiceStack Canonical: https://www.capterra.ca/software/1078916/VoiceStack Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1078916/VoiceStack?page=2) > VoiceStack is an AI-powered enterprise phone system designed boost patient conversion rates built for dental practices and DSOs. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoiceStack? The target market for VoiceStack is dental practices and DSOs seeking AI-powered VoIP, call analytics, and automation to boost patient conversion and revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Good Methods Global ## Commercial Context - **Starting Price**: US$399.00 - **Pricing model**: Per User - **Pricing Details**: VoiceStack pricing starts at USD 399 and ranges up to USD 449 per month, offering a flexible model based on the number of phone lines and AI features selected. Unlike many competitors with rigid, one-size-fits-all pricing, VoiceStack is designed for dental practices and DSOs of all sizes, ensuring you pay only for what you need. While we do not currently offer a trial period, our team can connect you with existing customers to help set realistic expectations and showcase measurable ROI. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United Kingdom, United States ## Features - Call Logging - Caller ID - Caller Profiles ## Integrations (11 total) - Boxly - CareStack - DenGro - Dentrix - Dentrix Ascend - Dentrix Enterprise - Eaglesoft - Google Ads - Google Analytics 360 - HighLevel - Open Dental ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Softphone Software](https://www.capterra.ca/directory/31029/softphone/software) ## Alternatives 1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews) 2. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 3. [Ringotel](https://www.capterra.ca/software/214846/ringotel) — 5.0/5 (14 reviews) 4. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (159 reviews) 5. [Zoom Phone](https://www.capterra.ca/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Reviews ### "VoiceStack - Highly Recommend" — 5.0/5 > **Donna** | *August 5, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We started using VoiceStack about a year ago. It is far superior to our previous software integrated phone system. VoiceStack has so many helpful features it is hard to choose my favorites. I, personally, love the Live Transcript feature. While I am speaking with a patient on the phone, VoiceStack is transcribing our conversation. If I miss the patient’s name, it’s right there in front of me – I don’t have to apologetically ask their name again or for any other information that I might have missed. At the end of the call, VS summarizes the conversation where I have the option of saving the transcript in the patient’s memo module. Another favorite feature is Call Scoring. It evaluates each agent’s calls and provides feedback to improve call handling. It has been a great training tool. The Admin dashboard is invaluable to me for call analysis, to see the live status of all my agents, see potential opportunities, and conversion metrics – all which help me make more informed decisions. There are many other features that I have become dependent upon and it is the missed call list. If we are unable to answer a call and the caller hangs up, we call that person as quickly as possible before they go right on down the list to the next dentist’s office. The onboarding process was easy and thorough. VoiceStack was always there to answer our questions and tweak the settings until everything was set up just as we needed it. Now if I have a question or problem, I send an email to VoiceStack support and my issue is resolved quickly. CareStack and VoiceStack have continued to exceed my expectations at every turn. We would never go back to the system we had previously. I highly recommend integrating VoiceStack with CareStack. > > **Cons**: The only negative I have is that when the internet goes down, so does VoiceStack - and everything else in the office that is dependent on the internet. That's just a fact of life with VOIP. > > My overall experience with VoiceStack has been extremely positive. Easy setup, excellent training, fantastic features, and great support. ----- ### "VoiceStack to our Rescue, thanks \[sensitive content hidden\] \!" — 5.0/5 > **Olivia** | *December 16, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We’re very happy with CareStack as a whole, and VoiceStack has been a standout feature for our practice. Our phone system runs more efficiently, and the ability to document calls directly into patient charts has saved our team a significant amount of time. Everything feels more organized and seamless. As a boutique-style start-up practice with a small team, VoiceStack is like our extra Front Desk helper that keeps track of all our conversations to help us give our patients the best experiences and care possible. > > **Cons**: The only part our team struggled with in the set up process, the VoiceStack team had a solution right away for us\! I can't list any actual "cons." > > The onboarding experience was excellent. \[sensitive content hidden\] did an amazing job making the process smooth, personal, and easy to understand. He really took the time to make sure VoiceStack was set up to fit our workflow. He's check in on us to make sure we using features and happy with VoiceStack. (Which we certainly are loving it\!) ----- ### "Very happy" — 5.0/5 > **Anna** | *May 1, 2026* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: \[sensitive content hidden\] is very helpful and we have been happy with our switch to voice stack > > **Cons**: Vey happy > > Great ----- ### "Would recommend for all dental groups." — 5.0/5 > **Kelly** | *July 23, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Since transferring our 4 dental locations to VoiceStack we have had a significant decrease in missed calls\! The call analytics have made our patient response time much shorter. > > **Cons**: We have not found anything yet we don't like about VoicesStack. They have really helped our practices to see every detail for a call and make it so easy to call back or create "tasks" for who needs to respond. > > Since day 1 we have had an amazing experience with VoiceStack. They made everything so simple and easy to understand. They were there to hold our hand and make the implementation and learning the system easy on our team. The break down for calls is beyond helpful. They helped us reduce our missed calls significantly. ----- ### "Director of Operations" — 5.0/5 > **Stephanie** | *August 6, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: VoiceStack has been very easy to use and implement. I especially appreciate the live dashboard, call analytics, and real-time status visibility, which have helped us better understand our phone performance and coach our team. The platform is intuitive, reliable, and it's clear the team is always looking for ways to improve the product. > > **Cons**: haven't encountered any major issues. Like any software, there's always room for continued enhancements and additional integrations, but overall, our experience has been very positive. > > Our overall experience has been excellent. VoiceStack has provided us with valuable insights into our call performance and has become an important operational tool for our practice. The analytics, accessibility, and ease of use have enabled our leadership team to monitor performance and identify opportunities for improvement. Their customer support has also been responsive and receptive to feedback, which we greatly appreciate. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/1078916/VoiceStack?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1078916/VoiceStack) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data