---
description: Learn more about Member Lounge pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Member Lounge Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Member Lounge](/software/1077025/Member-Lounge)

# Member Lounge

Canonical: https://www.capterra.ca/software/1077025/Member-Lounge

> AI-powered community platform for associations to automate events, centralized resources, and boost member retention.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Member Lounge?

Membership Directors at associations and societies seeking to automate events and boost retention. Ideal for teams needing an AI-powered community hub with seamless CRM integration.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Grype Digital

## Commercial Context

- **Starting Price**: $490.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Content Management System (CMS) Software
- Customizable Branding
- Email Marketing Software
- Event Management Software
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Renewals
- Moderation
- Payment Processing Software
- Reporting & Statistics
- Third-Party Integrations
- Website Management

## Integrations (3 total)

- CiviCRM
- HubSpot CRM
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)

## Related Categories

- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)
- [Community Software](https://www.capterra.ca/directory/30800/community/software)

## Alternatives

1. [Daxko Operations](https://www.capterra.ca/software/148388/daxko-operations) — 4.5/5 (168 reviews)
2. [Brilliant Directories](https://www.capterra.ca/software/133173/brilliant-directories) — 4.8/5 (803 reviews)
3. [StarChapter](https://www.capterra.ca/software/57588/starchapter) — 4.2/5 (645 reviews)
4. [Mindbody](https://www.capterra.ca/software/40229/mindbody) — 4.0/5 (2982 reviews)
5. [Coacha](https://www.capterra.ca/software/166349/coacha) — 4.9/5 (83 reviews)

## Reviews

### "Excellent Service and Support" — 5.0/5

> **Verified Reviewer** | *October 27, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Member Lounge is an amazing platform for its ease of use, adaptability and service\! Also, very satisfied with the support\!
> 
> **Cons**: I can't recall any cons, as the service and support provided is satisfying for the requirements that my project has.

-----

### "Member Lounge has made my job 10 times easier" — 4.0/5

> **Allison** | *November 20, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: - User-friendly (easy for admins and members).
- Superior Resource Library setup with per-resource permission restrictions for different membership categories.
- Discussion board feature (even if not fully utilized yet).
- Superior support team (weekly meetings were an option, quick resolution of issues via Basecamp).
- The product is always evolving with new features (e.g., they were already working on a conference website and conference app).
> 
> **Cons**: - Restrictions on customization (for highly specific requests).
- Difficulty seeing all member information (membership, payment history, personal details) in one place, requires jumping between pages.
- The survey tool is not great (I was hoping to replace Survey Monkey but cannot yet).
> 
> Member Lounge is highly user-friendly, making it easy for both administrators and members to use and grasp quickly. A major deciding factor was the superior setup of the Resource Library, which is great because it allows us to restrict resource access and specify permissions based on different membership categories, a functionality we previously lacked. We also value the inclusion of the Discussion Board feature, which was a unique offering not provided by other competitors. Furthermore, the support team is superior; we meet with them regularly, and they consistently address concerns and issues promptly, often resolving them within the same day. Their use of Basecamp for communication has been absolutely wonderful.

## Links

- [View on Capterra](https://www.capterra.ca/software/1077025/Member-Lounge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030428/Member-Lounge/> |
| en-AE | <https://www.capterra.ae/software/1077025/Member-Lounge> |
| en-AU | <https://www.capterra.com.au/software/1077025/Member-Lounge> |
| en-CA | <https://www.capterra.ca/software/1077025/Member-Lounge> |
| en-GB | <https://www.capterra.co.uk/software/1077025/Member-Lounge> |
| en-IE | <https://www.capterra.ie/software/1077025/Member-Lounge> |
| en-IL | <https://www.capterra.co.il/software/1077025/Member-Lounge> |
| en-IN | <https://www.capterra.in/software/1077025/Member-Lounge> |
| en-NZ | <https://www.capterra.co.nz/software/1077025/Member-Lounge> |
| en-SG | <https://www.capterra.com.sg/software/1077025/Member-Lounge> |
| en-ZA | <https://www.capterra.co.za/software/1077025/Member-Lounge> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Member Lounge","description":"Member Lounge is a comprehensive AI-powered engagement platform designed specifically for associations and professional societies seeking to drive member retention and modernize the digital experience. To address information accessibility, the platform transforms static content into a centralized Knowledge Hub, allowing members to instantly retrieve documents and videos through a highly searchable and intelligent sorting system. Beyond resource sharing, Member Lounge streamlines administrative workflows with robust event management automation that handles promotional activities, integrates non-member data for lead generation, and triggers attendance reminders to maximize participation. Furthermore, the platform fosters a thriving ecosystem through dynamic discussion forums equipped with smart notification capabilities that ensure peer-to-peer conversations remain active and valuable.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9aaf07e5-b065-40d5-9667-547c1f284194.png","url":"https://www.capterra.ca/software/1077025/Member-Lounge","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1077025/Member-Lounge#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"490","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1077025/Member-Lounge#faqs","mainEntity":[{"name":"What Is Member Lounge?","@type":"Question","acceptedAnswer":{"text":"Member Lounge is a comprehensive AI-powered engagement platform designed specifically for associations and professional societies seeking to drive member retention and modernize the digital experience. To address information accessibility, the platform transforms static content into a centralized Knowledge Hub, allowing members to instantly retrieve documents and videos through a highly searchable and intelligent sorting system. Beyond resource sharing, Member Lounge streamlines administrative workflows with robust event management automation that handles promotional activities, integrates non-member data for lead generation, and triggers attendance reminders to maximize participation. Furthermore, the platform fosters a thriving ecosystem through dynamic discussion forums equipped with smart notification capabilities that ensure peer-to-peer conversations remain active and valuable.","@type":"Answer"}},{"name":"Who Uses Member Lounge?","@type":"Question","acceptedAnswer":{"text":"Membership Directors at associations and societies seeking to automate events and boost retention. Ideal for teams needing an AI-powered community hub with seamless CRM integration.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Membership Management Software","position":2,"item":"/directory/20045/membership-management/software","@type":"ListItem"},{"name":"Member Lounge","position":3,"item":"/software/1077025/Member-Lounge","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1077025/Member-Lounge#breadcrumblist"}]}
</script>