---
description: Learn more about New Resilience pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: New Resilience Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [New Resilience](/software/1077007/New-Resilience)

# New Resilience

Canonical: https://www.capterra.ca/software/1077007/New-Resilience

> New Resilience is a HIPAA-compliant behavioral health CRM built for treatment centers, unifying outreach, referral marketing, admission
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses New Resilience?

Behavioral health and substance use treatment centers (residential, detox, PHP, IOP, outpatient) and their outreach, admissions, and marketing teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: New Resilience

## Commercial Context

- **Starting Price**: US$650.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software

## Integrations (7 total)

- Alleva
- BestNotes
- CTM
- Gmail
- Kipu
- Microsoft Outlook
- Ritten

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4468 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18790 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (607 reviews)

## Reviews

### "Using our Outreach CRM with a Smile\!" — 5.0/5

> **Tom** | *June 1, 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: As the director of our outreach team, I understand the value of keeping accurate and timely data. Our clients are important to us and we need to make sure we have their accurate data in our CRM. New Resilience eases this process by offering a way to snap of a photo of business cards and entering the data. AI also fills in important information saving us time to look it up and enter. I also understand the value of accountability. We can pull weekly activity reports from New Resilience to track our progress with outreach calls, visits, conferences, calls, emails, texts etc. Along with our admissions team, we can track inquiries, referrals and admissions with AI helping us along the way to safe time and money.
> 
> **Cons**: No outreach person really wants to take the time to enter data. So, we have to make time in our busy days for data entry into New Resilience.
> 
> We are impressed that New Resilience is available by phone, email and text to answer our start up questions.

-----

### "Review from Thrive" — 4.0/5

> **Katie** | *June 26, 2026* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: new resilience is extremely user friendly and has many training videos if needed, It also provides you that ability to build out custom fields your company may need.
> 
> **Cons**: Not too many cons. If I had to give one, I guess it would be certain customizations not available in the tier, we are in.
> 
> experience with Resilience has been outstanding from the very beginning. Both \[sensitive content hidden\] have been incredibly responsive, accommodating, and genuinely invested in ensuring our success. \[sensitive content hidden\] scheduled multiple meetings with our team, taking the time to thoroughly answer all of our questions and provide clear, effective training on how to use the system. Their patience and willingness to help made the implementation process seamless.&#10;&#10;\[sensitive content hidden\] has also gone above and beyond by regularly checking in with us and even stopping by in person to see how everything was going and to ensure we had the support we needed. That level of customer service and commitment has truly exceeded our expectations.&#10;&#10;We are extremely happy with our experience so far and look forward to continuing our partnership with the Resilience team.

## Links

- [View on Capterra](https://www.capterra.ca/software/1077007/New-Resilience)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030410/New-Resilience/> |
| en-AE | <https://www.capterra.ae/software/1077007/New-Resilience> |
| en-AU | <https://www.capterra.com.au/software/1077007/New-Resilience> |
| en-CA | <https://www.capterra.ca/software/1077007/New-Resilience> |
| en-GB | <https://www.capterra.co.uk/software/1077007/New-Resilience> |
| en-IE | <https://www.capterra.ie/software/1077007/New-Resilience> |
| en-IL | <https://www.capterra.co.il/software/1077007/New-Resilience> |
| en-IN | <https://www.capterra.in/software/1077007/New-Resilience> |
| en-NZ | <https://www.capterra.co.nz/software/1077007/New-Resilience> |
| en-SG | <https://www.capterra.com.sg/software/1077007/New-Resilience> |
| en-ZA | <https://www.capterra.co.za/software/1077007/New-Resilience> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"New Resilience","description":"New Resilience is a behavioral health CRM purpose-built for addiction and mental health treatment centers: residential, PHP, IOP, and outpatient programs. It connects outreach, referral marketing, and admissions teams in one HIPAA-compliant system, replacing the generic CRMs and spreadsheets (Salesforce, HubSpot, Monday.com, Constant Contact) that weren't designed for treatment-center workflows.\nThe platform automates referral outreach, speeds intake with AI-assisted forms and AI review of medical records, and runs VOB earlier in the process so admissions teams can confirm coverage and move qualified patients into care faster. Its agentic AI surfaces inquiries that have gone quiet, drafts follow-ups for review, and gives admissions coordinators live guidance on calls, with every answer traceable to a real record in the CRM.\n\nNew Resilience integrates out of the box with leading behavioral health EHRs such as BestNotes, Alleva, Kipu, and Ritten. Treatment centers use it to grow census.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/db4218b9-7421-449d-80a6-ecf7981b325b.png","url":"https://www.capterra.ca/software/1077007/New-Resilience","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1077007/New-Resilience#software","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5},"offers":{"price":"650","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1077007/New-Resilience#faqs","mainEntity":[{"name":"What Is New Resilience?","@type":"Question","acceptedAnswer":{"text":"New Resilience is a behavioral health CRM purpose-built for addiction and mental health treatment centers: residential, PHP, IOP, and outpatient programs. It connects outreach, referral marketing, and admissions teams in one HIPAA-compliant system, replacing the generic CRMs and spreadsheets (Salesforce, HubSpot, Monday.com, Constant Contact) that weren't designed for treatment-center workflows.The platform automates referral outreach, speeds intake with AI-assisted forms and AI review of medical records, and runs VOB earlier in the process so admissions teams can confirm coverage and move qualified patients into care faster. Its agentic AI surfaces inquiries that have gone quiet, drafts follow-ups for review, and gives admissions coordinators live guidance on calls, with every answer traceable to a real record in the CRM.New Resilience integrates out of the box with leading behavioral health EHRs such as BestNotes, Alleva, Kipu, and Ritten. Treatment centers use it to grow census.","@type":"Answer"}},{"name":"Who Uses New Resilience?","@type":"Question","acceptedAnswer":{"text":"Behavioral health and substance use treatment centers (residential, detox, PHP, IOP, outpatient) and their outreach, admissions, and marketing teams.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ca/software/1077007/New-Resilience#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"New Resilience","position":3,"item":"/software/1077007/New-Resilience","@type":"ListItem"}]}]}
</script>
