---
description: Learn more about Screendesk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Screendesk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Screen Recording Software](/directory/31975/screen-recording/software) > [Screendesk](/software/1076354/Screendesk)

# Screendesk

Canonical: https://www.capterra.ca/software/1076354/Screendesk

> Screendesk is a video support platform helping customer service teams resolve tickets faster via screen recordings and video calls.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Screendesk

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France

## Features

- Annotations
- Audio Capture
- Screen Capture
- Screen Recording Software

## Integrations (5 total)

- Freshchat
- Freshdesk
- Help Scout
- Intercom
- Zendesk Suite

## Support Options

- Email/Help Desk

## Category

- [Screen Recording Software](https://www.capterra.ca/directory/31975/screen-recording/software)

## Alternatives

1. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)
2. [Snagit](https://www.capterra.ca/software/209649/snagit) — 4.7/5 (497 reviews)
3. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [OBS Studio](https://www.capterra.ca/software/164144/obs) — 4.7/5 (1072 reviews)
5. [Camtasia](https://www.capterra.ca/software/203013/camtasia) — 4.5/5 (449 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1076354/Screendesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10029767/Screendesk/> |
| en-AE | <https://www.capterra.ae/software/1076354/Screendesk> |
| en-AU | <https://www.capterra.com.au/software/1076354/Screendesk> |
| en-CA | <https://www.capterra.ca/software/1076354/Screendesk> |
| en-GB | <https://www.capterra.co.uk/software/1076354/Screendesk> |
| en-IE | <https://www.capterra.ie/software/1076354/Screendesk> |
| en-IL | <https://www.capterra.co.il/software/1076354/Screendesk> |
| en-IN | <https://www.capterra.in/software/1076354/Screendesk> |
| en-NZ | <https://www.capterra.co.nz/software/1076354/Screendesk> |
| en-SG | <https://www.capterra.com.sg/software/1076354/Screendesk> |
| en-ZA | <https://www.capterra.co.za/software/1076354/Screendesk> |

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