---
description: Learn more about Duckie pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Duckie Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Duckie](/software/1075387/Duckie)

# Duckie

Canonical: https://www.capterra.ca/software/1075387/Duckie

> Conversational AI software that helps businesses streamline team collaboration with auto-update and reminder features.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Duckie?

Designed for businesses of all sizes, Duckie's conversational AI software integrates with Slack and Zendesk to help professionals streamline customer support experiences.

## About the vendor

- **Company**: Datacie

## Commercial Context

- **Starting Price**: US$375.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Chatbot Software
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Reporting/Analytics

## Integrations (10 total)

- Confluence
- Datadog
- Discord
- GitHub
- Google Drive
- Linear
- New Relic
- Notion
- Sentry
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.capterra.ca/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.capterra.ca/software/1064391/denser-ai) — 5.0/5 (31 reviews)
4. [Darwin AI](https://www.capterra.ca/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
5. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1075387/Duckie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10028804/Duckie/> |
| en-AE | <https://www.capterra.ae/software/1075387/Duckie> |
| en-AU | <https://www.capterra.com.au/software/1075387/Duckie> |
| en-CA | <https://www.capterra.ca/software/1075387/Duckie> |
| en-GB | <https://www.capterra.co.uk/software/1075387/Duckie> |
| en-IE | <https://www.capterra.ie/software/1075387/Duckie> |
| en-IL | <https://www.capterra.co.il/software/1075387/Duckie> |
| en-IN | <https://www.capterra.in/software/1075387/Duckie> |
| en-NZ | <https://www.capterra.co.nz/software/1075387/Duckie> |
| en-SG | <https://www.capterra.com.sg/software/1075387/Duckie> |
| en-ZA | <https://www.capterra.co.za/software/1075387/Duckie> |

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