--- description: Learn more about River Cities pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: River Cities Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [River Cities](/software/107508/river-cities) # River Cities Canonical: https://www.capterra.ca/software/107508/river-cities Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/107508/river-cities?page=2) > Small business software designed for managed print services, equipment leasing/rentals, manufacturing or remanufacturing management. > > Verdict: Rated **4.5/5** by 8 users. Top-rated for **Customer Support Software**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 8 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | | Based on overall reviews | | Features | | Based on overall reviews | | Recommendation percentage | - | ( Likelihood to recommend) | ## About the vendor - **Company**: River Cities Software - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - CRM Software - Inventory Management Software - Scheduling Software - Service History ## Support Options - 24/7 (Live rep) ## Category - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) - [Maintenance Management Software](https://www.capterra.ca/directory/30058/maintenance-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1294 reviews) 3. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews) ## Reviews ### "Simple is Reliable & Best" — 5.0/5 > **Daniel** | *May 12, 2010* > > **Pros**: The software is easy to use. Writtem in SQL, the staff at River Cties has quickly implemented any custom changes that we have requested. The flexible service module allows us to bill multiple types of service contracts which gives us a competitive advantage. Very competitive pricing for a quality program and excellent customer support from the staff. > > **Cons**: Because the system can do so much, the directions for setup and installation could have been easier. When we installed the program, a lot of the help screens were not active or complete. Since then this issue has been resolved and the help screens are easy to use and make training new employees easy. > > I used River Cities for 3 years than switched to another industry leading software program. I did this under the recommendation of a consultant. Well after 3 years of using the other program, the consultant was fired and I went back to using River Cities. It was the best thing I did. I never should have switched. This mistake cost me over $45,000 in software, support and other fees. For our industry, River Cities is by far the best software for the money.. ----- ### "River Cities software is Awesome\!" — 5.0/5 > **Cathy** | *May 6, 2010* > > **Pros**: I can monitor every aspect of my daily operations. I know immediately if a certain product is profitable and can respond quickly if it isn't. Allows me to see what is going on in the office and on the road by looking in a few areas. I always know which vendor gives me the best pricing on different products immediatly. I can set-up special pricing for my customers with ease. Service history is available in a matter of seconds, with my old software it took hours to get info. Purchase history for a customer takes seconds to get which allows my office to provide accurate information quickly to the customer. The forms produced such as pick tickets, invoices and work orders look very professional. > > **Cons**: I can't think of any. It meets all my needs. If I need an enhancement to the software the support area is very responsive. > > Excellent software. It allows me to get answers for Customers or my Sales Manager in seconds. My office flows much better and I was able to eliminate one of my customer service positions. I highly recommend River Cities. ----- ### "Office Equipment Service & Supplies Review" — 4.0/5 > **Graydon** | *December 13, 2010* > > **Pros**: River Cities has everything I ever needed to efficiently manage my office equipment repair and supply business. The program enabled me to track all data the I wanted \& keep me abreast of the financial health of my business. I ran everything from inside River Cities (Payroll; A/P; A/P; Service Contracts; Scheduling; Inventory etc.). which I appreciated. I sold the business 2 years ago and wish I would have used the software longer to be able to better utilize more of the features included. I currently use River Cities to operate a small Real Estate Management company. I highly recommend this product to anyone in this particular business. The support provided for this product, which is very important to me, is excellent. > > **Cons**: With so many different features, there is a learning curve to understanding and implementing new modules. > > Excellent, full-fledged product. ----- ### "Great customer support" — 4.0/5 > **Adam** | *February 6, 2011* > > **Pros**: - Flexible - user friendly - works well > > **Cons**: - implementation a bit difficult > > We are a bit of a test case, as RCS didnt have a touch screen POS for a coffee shop already set up. After discussing requirements, we had an initial product up and running. We too didnt know exactly what our requirement would be and as we have gone along RCS have been fantastic in supporting us to create a POS for a coffee shop, taking orders, printing tickets reorganising structures that fit a small retail outlet. I would definately recommend RCS to small business looking for a flexible and easy to use system, that may require some extra changes to fit their needs as RCS are very open to discussion and changes. Customer service is excellent. Always on hand and being in Europe the overnight time difference in fact is an added benefit. Any questions sent after business is looked at and corrected by the next business morning \! ----- ### "Excellent Software & Support" — 5.0/5 > **Erin** | *May 13, 2010* > > **Pros**: Extensive amounts of information and reports are available at our fingertips. The reports and analysis that are available are wonderful. This software is so convenient that it has allowed me to take on additional responsibilities at our company that I would not have had time for otherwise. This is the perfect software for our business. > > **Cons**: None come to mind, other than the fact that we could get even more from the software if WE took the time to utililze ALL of the features available - but this is a reflection on us, not the software\! > > Highly recommended. Software and support are absolutely the best\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/107508/river-cities?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/107508/river-cities) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data