---
description: Learn more about Pluspoint pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pluspoint Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Pluspoint](/software/1072398/Pluspoint)

# Pluspoint

Canonical: https://www.capterra.ca/software/1072398/Pluspoint

> Pluspoint transforms online reputation and customer experience into your greatest asset. Be the top choice, not an option.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Pluspoint?

Pluspoint is ideal for multi-location businesses and franchises in various industries. Bring in more customers and build loyalty chain-wide, without compromising on brand consistency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pluspoint
- **Founded**: 2021

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Vendor for Pricing
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish, Ukrainian
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 38 more

## Features

- Campaign Management Software
- Dashboard Software
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Sharing

## Integrations (14 total)

- Flowster
- Google Business Review Link Generator
- HubSpot CRM
- Instagram
- Meta for Business
- Pipedrive
- S-700 bluepos
- Salesflare
- SumUp
- VTEX
- WhatsApp
- Xero
- Zapier
- iFoodDS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)

## Alternatives

1. [Okendo](https://www.capterra.ca/software/176189/okendo) — 4.9/5 (225 reviews)
2. [Score My Reviews](https://www.capterra.ca/software/183655/score-my-reviews) — 4.9/5 (81 reviews)
3. [TrueReview](https://www.capterra.ca/software/210085/truereview) — 5.0/5 (154 reviews)
4. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1205 reviews)
5. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (704 reviews)

## Reviews

### "One tool for inbox, AI chatbot, and social posting at our SaaS" — 5.0/5

> **Alina** | *May 27, 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Webchat, Instagram, and Facebook DMs land in one inbox. The AI chatbot handles first-touch and deflects the repeat questions. Social publishing pushes the same post to Facebook, Instagram, and our office Google profiles in one click.
> 
> **Cons**: The chatbot needs its knowledge base kept fresh. An in-app nudge after each product update would help.
> 
> Wanted one tool for inbox, chatbot, and social posting instead of paying for separate platforms. Pluspoint covered all three without the cost and complexity of a heavy multi-location suite.

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### "Absolutely worth it\!" — 5.0/5

> **Vanessa** | *November 8, 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The review management feature feels like having a personal assistant; it’s taken a huge weight off our shoulders. Plus, the support team is amazing\! They’re always there when we need them, and you can tell they really get what we do.
> 
> **Cons**: If there's one thing I’d suggest, it would be adding more customization options for reports. Having more flexibility to tailor reports for different stakeholders would be a big plus.
> 
> Since we started with Pluspoint, our online reviews have skyrocketed, and our ratings have gone from 3.3 to 4.7\! We’re also seeing way more engagement on Google, with interactions up over 50%.

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### "Essential Local SEO and review tool for multiple locations" — 5.0/5

> **Ruta** | *June 22, 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Flawless listing sync. It instantly locked in our correct hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops. Inbound calls spiked within weeks, &#10;&#10;Easy review generation: we put QR codes at the tills and on delivery cards. We now get a steady stream of new Google reviews weekly without chasing them.
> 
> **Cons**: Dense dashboard: the interface is feature-rich and took a few days to get used to. It could be slightly more streamlined for busy retail environments, though customer support was great at getting me up to speed.
> 
> If you manage multiple physical locations and rely on local Google traffic, Pluspoint is a very easy and effective fix.

## Links

- [View on Capterra](https://www.capterra.ca/software/1072398/Pluspoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10025825/Pluspoint/> |
| en-AE | <https://www.capterra.ae/software/1072398/Pluspoint> |
| en-AU | <https://www.capterra.com.au/software/1072398/Pluspoint> |
| en-CA | <https://www.capterra.ca/software/1072398/Pluspoint> |
| en-GB | <https://www.capterra.co.uk/software/1072398/Pluspoint> |
| en-IE | <https://www.capterra.ie/software/1072398/Pluspoint> |
| en-IL | <https://www.capterra.co.il/software/1072398/Pluspoint> |
| en-IN | <https://www.capterra.in/software/1072398/Pluspoint> |
| en-NZ | <https://www.capterra.co.nz/software/1072398/Pluspoint> |
| en-SG | <https://www.capterra.com.sg/software/1072398/Pluspoint> |
| en-ZA | <https://www.capterra.co.za/software/1072398/Pluspoint> |

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