---
description: Learn more about ConSol CM/Complaint pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConSol CM/Complaint Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [ConSol CM/Complaint](/software/107194/consol-cm)

# ConSol CM/Complaint

Canonical: https://www.capterra.ca/software/107194/consol-cm

> With ConSol CM/Complaint you can process customer complaints quickly \& efficiently. Eliminate the causes of errors \& create 8D reports
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ConSol CM/Complaint?

Medium-sized and large companies from a size of 30-40 employees.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ConSol Consulting & Solutions Software
- **Location**: Muenchen, Germany
- **Founded**: 1984

## Commercial Context

- **Starting Price**: €59.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- Alerts/Escalation
- Assignment Management
- Feedback Management
- Interaction Tracking
- Issue Tracking Software
- Knowledge Base Management
- Prioritization
- Reporting & Statistics
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)
- [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software)

## Alternatives

1. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15312 reviews)
2. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [GitHub](https://www.capterra.ca/software/129067/github) — 4.8/5 (6155 reviews)

## Reviews

### "Top Anbieter, da passt alles von A-Z" — 5.0/5

> **Fabian** | *September 15, 2020* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Die Schnelligkeit, Einfachheit und Individualität mit der die Anwendung an neue Prozesse und Bedarfe angepasst werden kann. Die Performance der Anwendung im täglichen Betrieb, keinerlei Ausfallzeiten und einfache, logische Bedienung.
> 
> **Cons**: Wenn es Probleme gegeben hat, dann hatten diese nichts mit der Software oder dem Anbieter zu tun.
> 
> Einfach Top\! Ausschließlich engagierte und sehr serviceorienterte Mitarbeiter, sowohl in der Projektphase, der Entwicklung, dem Betrieb, dem Support und dem Vertrieb.

## Links

- [View on Capterra](https://www.capterra.ca/software/107194/consol-cm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/107194/consol-cm> |
| de-AT | <https://www.capterra.at/software/107194/consol-cm> |
| de-CH | <https://www.capterra.ch/software/107194/consol-cm> |
| en | <https://www.capterra.com/p/107194/ConSol-CM/> |
| en-AE | <https://www.capterra.ae/software/107194/consol-cm> |
| en-AU | <https://www.capterra.com.au/software/107194/consol-cm> |
| en-CA | <https://www.capterra.ca/software/107194/consol-cm> |
| en-GB | <https://www.capterra.co.uk/software/107194/consol-cm> |
| en-IE | <https://www.capterra.ie/software/107194/consol-cm> |
| en-IL | <https://www.capterra.co.il/software/107194/consol-cm> |
| en-IN | <https://www.capterra.in/software/107194/consol-cm> |
| en-NZ | <https://www.capterra.co.nz/software/107194/consol-cm> |
| en-SG | <https://www.capterra.com.sg/software/107194/consol-cm> |
| en-ZA | <https://www.capterra.co.za/software/107194/consol-cm> |
| es | <https://www.capterra.es/software/107194/consol-cm> |
| es-AR | <https://www.capterra.com.ar/software/107194/consol-cm> |
| es-CL | <https://www.capterra.cl/software/107194/consol-cm> |
| es-CO | <https://www.capterra.co/software/107194/consol-cm> |
| es-CR | <https://www.capterra.co.cr/software/107194/consol-cm> |
| es-DO | <https://www.capterra.do/software/107194/consol-cm> |
| es-EC | <https://www.capterra.ec/software/107194/consol-cm> |
| es-MX | <https://www.capterra.mx/software/107194/consol-cm> |
| es-PA | <https://www.capterra.com.pa/software/107194/consol-cm> |
| es-PE | <https://www.capterra.pe/software/107194/consol-cm> |
| fr | <https://www.capterra.fr/software/107194/consol-cm> |
| fr-BE | <https://fr.capterra.be/software/107194/consol-cm> |
| fr-CA | <https://fr.capterra.ca/software/107194/consol-cm> |
| fr-LU | <https://www.capterra.lu/software/107194/consol-cm> |
| nl | <https://www.capterra.nl/software/107194/consol-cm> |
| nl-BE | <https://www.capterra.be/software/107194/consol-cm> |

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