---
description: Learn more about extendedReach pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: extendedReach Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [extendedReach](/software/107070/extendedreach)

# extendedReach

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> Try our easy-to-use, flexible, and powerful case management system that your agency will love\!
> 
> Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses extendedReach?

Child and family social service agencies that provide any of the following services: foster care, community programs, behavioral health, and residential placement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 62 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Radicle Health
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature
- **Pricing Details**: Unlimited storage and no charge for support staff user ids.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting Software
- Billing & Invoicing
- Case Notes
- Client Management
- Document Management Software
- Forms Management
- Goal Setting/Tracking
- Member Database
- Program Management
- Referral Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Time Tracking Software

## Integrations (2 total)

- QuickBooks Online Advanced
- Zoho Analytics

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software)

## Related Categories

- [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software)
- [Social Work Case Management Software](https://www.capterra.ca/directory/31462/social-work-case-management/software)
- [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software)

## Alternatives

1. [DonorPerfect](https://www.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews)
2. [Zeffy](https://www.capterra.ca/software/220131/zeffy) — 4.8/5 (473 reviews)
3. [NewOrg](https://www.capterra.ca/software/124958/neworg-management-system) — 4.8/5 (67 reviews)
4. [Givebutter](https://www.capterra.ca/software/172048/givebutter) — 4.8/5 (871 reviews)
5. [Donorbox](https://www.capterra.ca/software/156860/donorbox) — 4.8/5 (624 reviews)

## Reviews

### "eR for Youth Service Financials" — 4.0/5

> **Michaela** | *June 12, 2025* | Individual & Family Services | Recommendation rating: 7.0/10
> 
> **Pros**: It has a very good integrated financial system. The support we have received while implementing this new feature for our organization has been top-notch. Relatively reasonable for pricing as well, licensure is fantastic price wise.
> 
> **Cons**: It is not very intuitive how to use the system. Some of the processes seem disjointed or just clunky to navigate. I would not necessarily choose this system for complicated workflows (like utility or rental assistance workflows), because of the household level reporting and other complex outcomes.
> 
> This is a great software for our youth services teams. We are able to produce the necessary items for our rev. cycle, and the programs are able to track basic case management items that are not in the legally required system (Guardian).

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### "Documentation for clients" — 4.0/5

> **Loni** | *July 21, 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: I like that I am able to easily document my clients and information needed about them. I hate doing notes and keeping electronic records of clients, but I know that it has to be done. KaleidaCare Solutions makes my life a little bit easier to do so.
> 
> **Cons**: I feel as though there is additional information spots that are unnecessary, but that could be my administrators set up.
> 
> Overall I have had a good experience with KaleidaCare Solutions.

-----

### "KaleidaCare Solutions7 - A True Blessing" — 5.0/5

> **Vicki** | *February 25, 2017* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: Flexibility and somewhat customizable, consistency of menus and screens, easy access to reports.  Ease of information dates.
> 
> **Cons**: This pilot project was implemented in Africa, so some of the fields were not customizable - ie phone number format.  Wouldn't be a problem if the agency is in North America.
> 
> We are proud to recognize KaleidaCare's generous support of the Mogra Children's Rescue Centre in Nairobi Kenya.&#10;&#10;My whole experience with Kaleidacare has been a very positive and exciting one.  Back in the spring of 2016, one of the Customer support representative worked for a long time with me in identifying the fit of Kaleidacare with the needs of the orphanage.  It was truly a pleasure to work with her, she was patient, eager to share her knowledge and very supportive in my learning the system.  She loved the story of the orphanage and the hundreds of little ones and she worked hard to help me sell the concept to Mogra.&#10;&#10;The pass-over to Customer support representative was seamless and her enthusiasm and excitement about the project made the process go very smoothly.  The biggest challenges we had were internet connectivity and power outages due to African storms which made on-line training sessions a challenge, but we did it.  She was very patient and flexible, being respectful of our time and situation.&#10;&#10;The implementation process was structured in a logical and methodical order,  working with more than a 10 hour time-zone difference.  Johanna went above and beyond what was expected in the implementation of Kaleidacare; bringing order to the information of more than 290 young souls.&#10;&#10;She made the program fun and less intimidating - we could always count on her to quickly get back to us when we had questions.  We very much appreciate having been assigned such a knowledgeable and personable implementation expert especially appreciative are the Mogra crew who are learning the system and will champion it\!&#10;&#10;The management of Kaleidacare should feel proud of having employees as dedicated and caring as the ones we've worked with\!  The biggest assets any company can have is their people and it looks like Kaleidacare is RICH indeed.\!

-----

### "Data collection and records management" — 3.0/5

> **DeAnne** | *March 6, 2020* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: The data collection function is very useful, as well as document management to maintain records compliance.
> 
> **Cons**: This software could definitely use some improvements with customization. This is not a one-size fits all program, and it would be very nice to be able to have a little more power over data fields in the Standard Forms. In addition, a due date feature (with reminders) should be added to document management so that we can easily see when certain documents need to be updated.
> 
> Overall positive

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### "Great software\!" — 5.0/5

> **Kaylee** | *March 9, 2020* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Having used a few different EMRs in my career as a mental health provider, I can honestly say Kaleidacare is one of the best. Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing. Some EMRs can be cumbersome or feel like they're built for IT professionals and not users in the medical/mental health fields. I love that Kaleidacare is not like this. In addition, I have truly enjoyed working with the individuals at Kaleidacare. Whether on the sales team or the troubleshooting team, all the individuals I've worked with at Kaleidacare I have known on a first-name basis and have been kind, helpful, and professional.
> 
> **Cons**: I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.
> 
> Overall, my experience with KaleidaCare Solutions7 has been GREAT\!

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## Links

- [View on Capterra](https://www.capterra.ca/software/107070/extendedreach)

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