--- description: Learn more about TheySaid pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TheySaid Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [TheySaid](/software/1069963/Theysaid-AI-Survey) # TheySaid Canonical: https://www.capterra.ca/software/1069963/Theysaid-AI-Survey Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/1069963/Theysaid-AI-Survey?page=2) > User testing and research, accelerated by AI. > > Verdict: Rated **4.9/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TheySaid? Forward thinking product, design and UX leaders who are looking for in-depth user testing \& research, accelerated by AI. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 31 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Theysaid ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: $49/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Continuous Feedback - Customer Experience Management - Customizable Branding - Customizable Templates - Dashboard Software - Data Analysis Tools - Data Import/Export - Email Marketing Software - Feedback Management - Live Results Sharing - NPS Survey Structure - Performance Management - Pulse Surveys - Question Branching - Question Library - Reporting/Analytics - Sentiment Analysis - Skip Logic - Survey/Poll Management - Surveys & Feedback - Visual Analytics ## Integrations (4 total) - HubSpot CRM - Salesforce Desk - Salesforce Platform - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Related Categories - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) - [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software) - [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software) - [Polling Software](https://www.capterra.ca/directory/31220/polling/software) - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) ## Alternatives 1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (982 reviews) 2. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1785 reviews) 3. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11591 reviews) 4. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 5. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2927 reviews) ## Reviews ### "TheySaid transformed the way we conduct user testing" — 5.0/5 > **Andrew** | *July 12, 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: TheySaid helped our team reduce the amount of time we spent reviewing research sessions. Instead of watching every recording from beginning to end, the AI automatically highlighted the most important moments, generated transcripts, and summarized key themes. The AI moderator also asked relevant follow-up questions that uncovered insights we probably would have missed. The platform has made our research process much faster and easier to share with stakeholders. > > **Cons**: The platform includes many AI-powered features, so it took our team a little time to understand how to get the most value from everything available. We also would like to see additional customization options for exported reports and dashboards so they can better match the way we present findings internally. These are relatively small improvements compared to the overall value the platform provides. > > Our overall experience has been very positive. TheySaid helped us shorten our research cycle, reduce manual work, and make product decisions with greater confidence. We spend much less time organizing feedback and much more time acting on insights. The platform has become an important part of how we validate ideas and improve the user experience across our products. ----- ### "Useful When We Need a Better View of Customer Preferences" — 5.0/5 > **Janice** | *September 23, 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Working in eCommerce means we are constantly thinking about what influences customers' decisions. TheySaid gives us a practical way to ask those questions directly instead of relying entirely on assumptions. We have used different research formats depending on what we are trying to learn, and the flexibility has been helpful. The participant recruitment options are also useful when we need input from people who fit a particular research requirement. > > **Cons**: Choosing between the different research methods can initially feel overwhelming. New users may need some time to understand which combination of features makes the most sense for their particular study. > > We see TheySaid as a useful research resource rather than simply another survey tool. Being able to collect direct feedback and then use AI to help process it gives our team another source of information when evaluating customer-facing decisions. ----- ### "One Platform Instead of Multiple Research Tools" — 5.0/5 > **Alex** | *September 10, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Previously we relied on several different tools for interviews, recordings, notes, and reporting. Having everything managed in one platform has simplified our workflow considerably. The AI assistant is especially useful when searching across previous research. > > **Cons**: Theysaid has a positive impact to us but Some reporting options could offer additional visualization choices for executive presentations. > > Research is now significantly easier to manage across multiple teams. We have better visibility into customer feedback and can make faster strategic decisions. ----- ### "TheySaid is the AI tool you need to maximize your survey relevance and impact" — 5.0/5 > **Eddie** | *April 1, 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Creating survey templates and training the AI is very easy and intuitive. The support TheySaid offered was also top notch\! > > **Cons**: I liked all the functionality I used. Nothing bad to say here. > > I was under a time crunch to get a survey created and distributed to 700+ companies. TheySaid helped me create and test my survey, as well as train the AI to be able to ask informed follow-up questions that were both relevant and impactful. Great product\! ----- ### "Helps us do user testing with low costs" — 5.0/5 > **Marcus** | *August 20, 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Every time we wanted to validate a new direction, we used to call an agency or book moderated sessions, and the bill added up fast. That cost quietly decided how often we were even allowed to test, which meant most decisions just shipped on instinct. This changed that completely. We run the studies ourselves, the AI moderates every session and handles the analysis, and there are no per-session charges or agency retainers in the way. The thing I worried about most was whether the insight would be shallow without a human moderator, and it just was not. The follow-up questions it asks when a user hesitates pull out the same kind of detail I used to pay a researcher to get. We went from validating one big bet a quarter to testing three or four directions in the same window. > > **Cons**: We still occasionally bring in an outside specialist for a very high-stakes study, mostly out of habit and wanting a second set of eyes. And reaching very niche audiences through the panel costs more, which is fair but worth budgeting for. > > For a team that has to validate constantly but cannot justify agency money each time, this opened up what we can actually do. We test more, spend less, and the quality held up. It changed how often real customer evidence shows up in our decisions. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/1069963/Theysaid-AI-Survey?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1069963/Theysaid-AI-Survey) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data