---
description: Learn more about Sunbird DCIM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Sunbird DCIM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Data Center Management Software](/directory/10054/data-center-management/software) > [Sunbird DCIM](/software/106991/sunbird-dcim)

# Sunbird DCIM

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> A data center infrastructure management solution that offers you broad and deep visibility into your operations and power in real-time.
> 
> Verdict: Rated **4.7/5** by 175 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Sunbird DCIM?

IT Managers, Facility Managers, Enterprise Data Centers, Server/Network Closets.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 175 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sunbird
- **Founded**: 1985

## Commercial Context

- **Starting Price**: US$3.99
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Power IQ DCIM Monitoring &#10;Costs $4.99 per node per month &#10;Costs $59.88 per node billed annually&#10;dcTrack DCIM Operations&#10;Costs $14.99 per cabinet per month &#10;Costs $179.88 per cabinet billed annually&#10;DCIM Suite Bundle &#10;Costs $22.47 per cabinet per month&#10;Costs $269.64 per cabinet billed annually
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Chinese, English, French, German, Japanese
- **Available Countries**: Australia, Austria, Bahrain, Bangladesh, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Luxembourg and 21 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Capacity Management
- Change Management Software
- Color Codes/Icons
- Compliance Management
- Configuration Management
- Cost Tracking
- Dashboard Software
- Device Auto Discovery
- Event Logs
- Hierarchical Mapping
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Location-Based Mapping
- Performance Monitoring
- Real-Time Monitoring
- Real-Time Notifications
- Reporting/Analytics

## Integrations (11 total)

- BMC Helix CMDB
- BMC Helix ITSM
- Cherwell Service Management
- Domo
- Jira
- Microsoft Power BI
- Microsoft Teams
- ServiceNow
- Slack
- Tableau
- Track Vacation Rental PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Data Center Management Software](https://www.capterra.ca/directory/10054/data-center-management/software)

## Related Categories

- [Data Center Management Software](https://www.capterra.ca/directory/10054/data-center-management/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [Network Mapping Software](https://www.capterra.ca/directory/30978/network-mapping/software)

## Alternatives

1. [ManageEngine OpManager](https://www.capterra.ca/software/168854/manageengine-opmanager) — 4.6/5 (323 reviews)
2. [PRTG](https://www.capterra.ca/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews)
3. [Device42](https://www.capterra.ca/software/144214/device42) — 4.8/5 (85 reviews)
4. [ServiceNow](https://www.capterra.ca/software/152871/servicenow) — 4.5/5 (356 reviews)
5. [PRTG Enterprise Monitor](https://www.capterra.ca/software/1024030/prtg-enterprise-monitor) — 4.7/5 (79 reviews)

## Reviews

### "Great Product, First Rate Support Team" — 5.0/5

> **Joel** | *February 11, 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Great product with a commitment to improving it in meaningful ways through direct Customer feedback.  The Support Team are first class professionals and very pleasant to interact with.
> 
> **Cons**: Which the tool could do some targeted discovery. But I am hopeful that with future integration with AI tools it will get there.
> 
> Very satisfied with the product. We are making great headway towards improving our Data Center management.

-----

### "Great Product & Support." — 4.0/5

> **paul** | *November 1, 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: great support \&amp; solution.&#10;comprehensive \&amp; fits our needs
> 
> **Cons**: its so comprehensive, it can be complex. practise practise practise \&amp; when in doubt contact support
> 
> we decided Sunbird over the competition \&amp; have no regrets. We are using it for a new DC colocation implementation.&#10;Support is awesome; quick \&amp; thorough.

-----

### "Great DCIM product\!" — 5.0/5

> **Tom** | *October 3, 2025* | Higher Education Software | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of updates/new models library/product releases.  Setup and installation are easy. The customer support is excellent\! User interface is intuitive.
> 
> **Cons**: At the moment, there is not a con about the product(s).  We have been using Sunbird for years without any interruption.
> 
> Thus far DCIM has been great.  Fulfills our requirements for monitoring.  Basically a single pane of glass for our data center management.

-----

### "Great Team" — 5.0/5

> **Jason** | *June 2, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Prompt and knowledgeable support team.  I put in a ticket and it was almost immediately responded to and resolved.
> 
> **Cons**: Haven't found anything yet, it takes a while to get used to it.  Im becoming more familiar as I add devices.
> 
> Its a great platform with outstanding support.  Its a cool tool that I have been showing off to other team members.

-----

### "Excellent DCIM with Excellent Support" — 5.0/5

> **Jesse** | *June 30, 2025* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: Sunbird is a comprehensive and excellent DCIM solution. It's excellent and integration with existing CMDB platforms (such as ServiceNOW), and support is excellent and quick to respond to feature and new model requests.
> 
> **Cons**: The interface could be a little more intuitive, though in fairness excellent training is provided to familiarize you with the interface and functionality concepts.
> 
> My experience has been excellent - the few issues or questions I've had are quickly and thoroughly answered. The feature set covers everything I need in a DCIM much more comprehensively than other solutions I've evaluated.

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## Links

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