---
description: Learn more about Unify OpenScape Business pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unify OpenScape Business Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Unify OpenScape Business](/software/1069397/Unify-OpenScape-Business)

# Unify OpenScape Business

Canonical: https://www.capterra.ca/software/1069397/Unify-OpenScape-Business

> Unify OpenScape Business is a unified communications platform that supports voice services for small to mid-sized organizations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Unify OpenScape Business?

OpenScape Business serves multi-site enterprises, distributed organizations, healthcare, education, government, hospitality, manufacturing, retail, and contact centers.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- Automated Attendant
- Call Center Management
- Call Routing
- IVR
- PBX
- Voice Mail

## Category

- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)

## Alternatives

1. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (335 reviews)
2. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews)
3. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4092 reviews)
4. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1069397/Unify-OpenScape-Business)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10022808/Unify-OpenScape-Business/> |
| en-AE | <https://www.capterra.ae/software/1069397/Unify-OpenScape-Business> |
| en-AU | <https://www.capterra.com.au/software/1069397/Unify-OpenScape-Business> |
| en-CA | <https://www.capterra.ca/software/1069397/Unify-OpenScape-Business> |
| en-GB | <https://www.capterra.co.uk/software/1069397/Unify-OpenScape-Business> |
| en-IE | <https://www.capterra.ie/software/1069397/Unify-OpenScape-Business> |
| en-IL | <https://www.capterra.co.il/software/1069397/Unify-OpenScape-Business> |
| en-IN | <https://www.capterra.in/software/1069397/Unify-OpenScape-Business> |
| en-NZ | <https://www.capterra.co.nz/software/1069397/Unify-OpenScape-Business> |
| en-SG | <https://www.capterra.com.sg/software/1069397/Unify-OpenScape-Business> |
| en-ZA | <https://www.capterra.co.za/software/1069397/Unify-OpenScape-Business> |

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