---
description: Learn more about SearchUnify Virtual Assistant (SUVA) pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SearchUnify Virtual Assistant (SUVA) Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/33535/virtual-assistant/software) > [SearchUnify Virtual Assistant (SUVA)](/software/1067999/SearchUnify-Virtual-Assistant-SUVA)

# SearchUnify Virtual Assistant (SUVA)

Canonical: https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA

> World’s first federated, information retrieval augmented bot for fine-tuned, contextual, and intent-driven conversational experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses SearchUnify Virtual Assistant (SUVA)?

CCO/COO/CFO/CXO/CTO/CLO/CIO/CMO&#10;VP or Director of Support/CX/Success/Support Ops/Community/Marketing&#10;Support Manager/Community Manager/HR Manager/Marketing Manager/IT Manager/Support/Technical Support

## About the vendor

- **Company**: Grazitti Interactive Inc.
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$15,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Basque, Bulgarian, Catalan, Czech, Danish, Dutch, English, Finnish, French, Galician, German, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI/Machine Learning
- Chatbot Software
- Contextual Guidance
- Intent Recognition
- Multi-Language
- Natural Language Processing
- Personalization Software
- Sentiment Analysis
- Transfers/Routing

## Integrations (4 total)

- Higher Logic Vanilla
- Khoros Communities
- ServiceNow IT Service Management
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Software](https://www.capterra.ca/directory/33535/virtual-assistant/software)

## Alternatives

1. [Wing](https://www.capterra.ca/software/1012352/wing) — 4.8/5 (69 reviews)
2. [micro1](https://www.capterra.ca/software/1077474/micro1) — 4.9/5 (226 reviews)
3. [fonio.ai](https://www.capterra.ca/software/1072370/fonio-ai) — 4.9/5 (95 reviews)
4. [STAN AI](https://www.capterra.ca/software/1052246/stan-ai) — 4.7/5 (13 reviews)
5. [Upfirst](https://www.capterra.ca/software/1074921/Upfirst) — 5.0/5 (5 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021953/SearchUnify-Virtual-Assistant-SUVA/> |
| en-AE | <https://www.capterra.ae/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-AU | <https://www.capterra.com.au/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-CA | <https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-GB | <https://www.capterra.co.uk/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-IE | <https://www.capterra.ie/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-IL | <https://www.capterra.co.il/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-IN | <https://www.capterra.in/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-NZ | <https://www.capterra.co.nz/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-SG | <https://www.capterra.com.sg/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |
| en-ZA | <https://www.capterra.co.za/software/1067999/SearchUnify-Virtual-Assistant-SUVA> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"SearchUnify Virtual Assistant (SUVA)","description":"SearchUnify Virtual Assistant is the world’s first federated, information retrieval augmented chatbot for fine-tuned, contextual, and intent-driven conversational experiences at scale. SUVA harnesses the power of ML, NLP, NLQA, generative AI, and an insights engine to resolve customer and employee support queries 24/7 with the least amount of user effort. \n\nBy leveraging the retrieval augmented generation approach, SUVA fetches relevant information or responses, which are then used as input or context for the generation component to produce more accurate and contextually appropriate responses. SUVA offers exceptional features like contextual, intent-sensitive responses, unsupervised learning, transactional query management, end-to-end assistance, seamless human handoff, dynamic decision tree support, and best-in-class analytics. SUVA can automate various internal operations to reduce employee burden while lowering costs in the HR, IT, and Customer Support industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ac1257b1-2e08-44fb-845b-e985faa61e3f.png","url":"https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA","@id":"https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is SearchUnify Virtual Assistant (SUVA)?","@type":"Question","acceptedAnswer":{"text":"SearchUnify Virtual Assistant is the world’s first federated, information retrieval augmented chatbot for fine-tuned, contextual, and intent-driven conversational experiences at scale. SUVA harnesses the power of ML, NLP, NLQA, generative AI, and an insights engine to resolve customer and employee support queries 24/7 with the least amount of user effort. By leveraging the retrieval augmented generation approach, SUVA fetches relevant information or responses, which are then used as input or context for the generation component to produce more accurate and contextually appropriate responses. SUVA offers exceptional features like contextual, intent-sensitive responses, unsupervised learning, transactional query management, end-to-end assistance, seamless human handoff, dynamic decision tree support, and best-in-class analytics. SUVA can automate various internal operations to reduce employee burden while lowering costs in the HR, IT, and Customer Support industries.","@type":"Answer"}},{"name":"Who Uses SearchUnify Virtual Assistant (SUVA)?","@type":"Question","acceptedAnswer":{"text":"CCO/COO/CFO/CXO/CTO/CLO/CIO/CMOVP or Director of Support/CX/Success/Support Ops/Community/MarketingSupport Manager/Community Manager/HR Manager/Marketing Manager/IT Manager/Support/Technical Support","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1067999/SearchUnify-Virtual-Assistant-SUVA#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Virtual Assistant Software","position":2,"item":"/directory/33535/virtual-assistant/software","@type":"ListItem"},{"name":"SearchUnify Virtual Assistant (SUVA)","position":3,"item":"/software/1067999/SearchUnify-Virtual-Assistant-SUVA","@type":"ListItem"}]}]}
</script>
