---
description: Learn more about LaunchBay pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LaunchBay Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/33476/client-onboarding/software) > [LaunchBay](/software/1064920/motion-io)

# LaunchBay

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> Customer onboarding and implementation software for B2B teams. Run every onboarding \& implementation in one place, with full visibility
> 
> Verdict: Rated **4.8/5** by 49 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LaunchBay?

LaunchBay is built for B2B software companies, agencies, and professional service firms that onboard and implement for their customers. Go from kickoff to live faster, with full visibility.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 49 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motion.io

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: LaunchBay is the client experience platform for agencies, consultants, and B2B service teams. Run onboarding, communication, contracts, invoicing, and project delivery from one branded portal your clients will actually use.

Essentials
$19/team member/month billed annually
$29/team member/month billed monthly

Best for solo operators and small teams setting up their first professional client-facing workflow.

Included:

Branded client portal
Unlimited projects and clients
Loginless magic link access
Client intake forms
AI form and project builder
Invoicing and payments
Digital contracts and eSignature
Deliverable proofing and approvals
Client directory

Standard
$49/team member/month billed annually
$59/team member/month billed monthly

Best for growing teams ready to automate the busywork and take on more clients without hiring more staff.

Everything in Essentials, plus:

Workflow automations
Zapier integration
Client request intake
Recurring tasks
Time tracking
Meeting notes
Custom project fields
Advanced reporting

Premium
$69/team member/month billed annually
$79/team member/month billed monthly

Best for established agencies and service businesses that need full white-labeling and enterprise controls.

Everything in Standard, plus:

AI Agents
MCP Integration
Fully white-labeled client portal
Remove "Powered by LaunchBay" branding
Custom sending domain
Password-protected portals
Native HubSpot integration
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- @mentions
- Access Controls/Permissions
- Account Alerts
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Business Process Automation
- Calendar Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Document Management Software
- Drag & Drop
- Email Management Software
- File Sharing Software
- Forms Management
- Gantt/Timeline View
- Graphical Workflow Editor
- Health Score
- Issue Management
- Milestone Tracking
- Mobile Access
- NPS of Customers
- No-Code
- Onboarding Software
- Portfolio Management
- Process Modeling & Designing
- Project Planning/Scheduling
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management Software
- Revenue Management Software
- Role-Based Permissions
- Search/Filter
- Task Management Software
- Third-Party Integrations
- Time & Expense Tracking
- Unified Directory
- Usage Tracking/Analytics
- Workflow Configuration
- Workflow Management Software

... and 1 more features

## Integrations (4 total)

- High Level Software
- HubSpot CRM
- Pipedrive
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Client Onboarding Software](https://www.capterra.ca/directory/33476/client-onboarding/software)

## Related Categories

- [Client Onboarding Software](https://www.capterra.ca/directory/33476/client-onboarding/software)
- [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software)
- [Business Process Management Software](https://www.capterra.ca/directory/30010/business-process-management/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)
- [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software)

## Alternatives

1. [Rocketlane](https://www.capterra.ca/software/1015299/rocketlane) — 4.7/5 (127 reviews)
2. [Content Snare](https://www.capterra.ca/software/167019/content-snare) — 4.9/5 (100 reviews)
3. [Clientary](https://www.capterra.ca/software/1036462/clientary) — 4.7/5 (100 reviews)
4. [Process Street](https://www.capterra.ca/software/135004/process-street) — 4.7/5 (652 reviews)
5. [Moxo](https://www.capterra.ca/software/133812/moxo) — 4.0/5 (24 reviews)

## Reviews

### "Highly Recommend Motion\!" — 5.0/5

> **Chase** | *December 7, 2024* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: Motion has helped us streamline our onboarding process, along with simplifying our deal closing process, and overall keeping our business more organized. My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can.
> 
> **Cons**: I would say more customization ability would be nice, along with more features, but they are growing and adding to the platform quickly, so I’m not worried about either of those.
> 
> Incredible. I 100% highly recommend the platform if you are looking to optimize systems in your business and streamline operations.

-----

### "My Motion.io experience after 60 days" — 5.0/5

> **Daniel** | *November 9, 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: We require clients to submit a multitude of documents aligned with a checklist and Motion is great for that, it also allows focused messages about a specific task/document without the hassle of emailing.
> 
> **Cons**: Some fine-tuning is needed in terms of tasks/document workflow. 

At the moment, the client can click a task as complete when they submit a document, but it is not necessarily complete. It may be the wrong document as an example.

I would prefer the client to submit a task/document, and to leave it as ''Submitted''. 

The SME can click on ''Completed'' when the task is actually completed e.g. the document(s) that were submitted is/are satisfactory.
> 
> Very good, the team has been fantastic in responding to my inquiries and made themselves available for quick video calls as well.

They also are implementing product updates and improvements on an ongoing basis.

-----

### "Great Software" — 5.0/5

> **Anja** | *January 1, 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: There are a ton of different features. I like that you can customize everything to meet your needs.
> 
> **Cons**: Set up can take some time but is worth it.

-----

### "Great Simple Solution" — 5.0/5

> **Kyle** | *November 17, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support is great but rarely needed. The whole app is simple and I love that. The biggest thing is that so far all of my clients have been able to use ti with ease. Not needing to login is amazing and I love the automations that send email notifications.
> 
> **Cons**: Maybe more features, but they keep rolling out cool ones. A mobile app would me amazing as well. I do wish that the team could be automatically added to every new project. I wish you could edit due dates and other details in list mode vs going into each step and taking 2-3 clicks.
> 
> The sales team in friendly and the support reps get back to you quickly. I feel like this is really meant for creative teams From the forms to the embeddable spots. It really is great

-----

### "Problematic and disappointing" — 2.0/5

> **Marianne** | *August 28, 2024* | Education Management | Recommendation rating: 1.0/10
> 
> **Pros**: Lots of potential but has a significant glitch with downloading files in their original format.
> 
> **Cons**: If you share a spreadsheet with a client, they can accidentally download it as a PDF. This is causing frustration with my clients \& staff thus causing us all more work.
> 
> Poor customer service. They really don’t seem interested in trying to solve the problem.

-----

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## Links

- [View on Capterra](https://www.capterra.ca/software/1064920/motion-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019610/Motion-io/> |
| en-AE | <https://www.capterra.ae/software/1064920/motion-io> |
| en-AU | <https://www.capterra.com.au/software/1064920/motion-io> |
| en-CA | <https://www.capterra.ca/software/1064920/motion-io> |
| en-GB | <https://www.capterra.co.uk/software/1064920/motion-io> |
| en-IE | <https://www.capterra.ie/software/1064920/motion-io> |
| en-IL | <https://www.capterra.co.il/software/1064920/motion-io> |
| en-IN | <https://www.capterra.in/software/1064920/motion-io> |
| en-NZ | <https://www.capterra.co.nz/software/1064920/motion-io> |
| en-SG | <https://www.capterra.com.sg/software/1064920/motion-io> |
| en-ZA | <https://www.capterra.co.za/software/1064920/motion-io> |
| fr | <https://www.capterra.fr/software/1064920/motion-io> |
| fr-BE | <https://fr.capterra.be/software/1064920/motion-io> |
| fr-CA | <https://fr.capterra.ca/software/1064920/motion-io> |
| fr-LU | <https://www.capterra.lu/software/1064920/motion-io> |

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