---
description: Learn more about EchoSpan Flexible 360 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: EchoSpan Flexible 360 Pricing, Reviews & Features - Capterra Canada 2026
---

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# EchoSpan Flexible 360

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> EchoSpan Flexible 360 is feedback software that streamlines employee reviews and supports workforce development.
> 
> Verdict: Rated **4.9/5** by 76 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EchoSpan Flexible 360?

EchoSpan is used by HR professionals, department managers, corporate trainers, leadership development specialists, consultants, coaches, and companies focused on employee retention.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 76 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: EchoSpan
- **Location**: Atlanta, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: EchoSpan offers a pricing calculator that enables you to generate estimates for each version of the tool that we offer.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Belgium, Brazil, Canada, Germany, Mexico, Netherlands, New Zealand, Switzerland, United Kingdom, United States

## Features

- 360 Degree Feedback Software
- Activity Dashboard
- Benchmarking
- Communication Management
- Competency Management
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Employee Database
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Feedback Management
- Goal Setting/Tracking
- Individual Development Plans
- Ongoing Performance Tracking
- Peer Appraisals
- Performance Management
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Cycle Tracking
- Self Service Portal
- Skills Assessment
- Strategic Planning Software
- Surveys & Feedback

## Integrations (4 total)

- ADP HR Assist
- SAP SuccessFactors HCM
- UKG Pro
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software)
- [Performance Management & Appraisal Software](https://www.capterra.ca/directory/30061/performance-appraisal/software)
- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)
- [OKR Software](https://www.capterra.ca/directory/30947/okr/software)
- [Career Management Systems](https://www.capterra.ca/directory/33396/career-management/software)

## Alternatives

1. [Vantage Circle](https://www.capterra.ca/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
2. [Hrider](https://www.capterra.ca/software/211585/hrider) — 4.9/5 (87 reviews)
3. [Achievers](https://www.capterra.ca/software/129232/employee-success-platform) — 4.8/5 (2909 reviews)
4. [Lattice](https://www.capterra.ca/software/151676/lattice) — 4.5/5 (205 reviews)
5. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10458 reviews)

## Reviews

### "Exceptional Platform, Outstanding Support" — 5.0/5

> **Sharon** | *November 12, 2025* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: I’ve been conducting 360° feedback processes as part of my executive coaching practice for over 10 years, using other survey tools that couldn’t come close to what EchoSpan offers. What I like most about EchoSpan Flexible 360 is:&#10;1.its exceptional value for money;&#10;2.how intuitive and quick it was to learn;&#10;3.the incredible support that came (and continues to come with it); and&#10;4. the AI Feedback Assistant, which helps respondents provide clear, specific, and objective feedback, and produces outstanding summary reports. This feature alone has saved me countless hours of reviewing and organizing comments to identify key feedback themes.&#10;&#10;Finally, I also love that EchoSpan offers a version of this tool that allows me to run engagement surveys for my clients which is something I could never do with my previous feedback survey tool. I am all in with EchoSpan. I can't say enough about the people behind it or the tool itself\!
> 
> **Cons**: Honestly, I can’t think of a single aspect of this tool that I dislike. Every feature I’ve used has exceeded expectations—from functionality to user experience and support. EchoSpan sets the bar high and lives up to every inch of it\!
> 
> My overall experience with EchoSpan has been outstanding. From the moment I started using the platform, I’ve been impressed by how intuitive, flexible, and reliable it is. The system delivers everything I need to run professional, high-impact 360° feedback processes with ease—and the level of client support is truly exceptional.&#10;&#10;The AI Feedback Assistant has been a game-changer, saving me hours of analysis while ensuring that feedback summaries are clear, accurate, and actionable. EchoSpan has elevated the quality and efficiency of my work, and I wouldn’t hesitate to recommend it to any organization or consultant looking for a top-tier feedback and engagement survey solution.

-----

### "Excellent products and even better customer service\!" — 5.0/5

> **Christina** | *April 21, 2026* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: I'm commenting on both the 360 and the employee engagment survey products, both are fantastic. The customization of the templates and the back-end dashboard are very user friendly and the options are endless\!
> 
> **Cons**: Some components have a learning curve, particularly around terminology, but once you map the language to familiar concepts, it becomes straightforward.
> 
> We have used them for internal employees and for clients, and the feedback from both is consistently strong.

-----

### "Great customer service" — 5.0/5

> **Carly** | *November 12, 2025* | Architecture & Planning | Recommendation rating: 5.0/10
> 
> **Pros**: The end result. It's great to be able to collect data from our full staff and compile it nicely into a neat package.
> 
> **Cons**: The software can feel complicated and not very intuitive. There's is a significant learning curve, but customer service is always very responsive and able to help.

-----

### "Love Echospan\!" — 5.0/5

> **Mary** | *December 9, 2025* | Investment Management Software | Recommendation rating: 10.0/10
> 
> **Pros**: Far and away the best customer service I've had with a vendor. They are responsive, helpful, and creative in finding solutions. They also help teach me to fish, so I feel confident and competent navigating the system. For the tool itself, we've found great value in the customization of surveys and reports. It is user friendly and easy to navigate. There are so many options and ways to configure, we can set-up exactly what we need.
> 
> **Cons**: It takes a minute to get up the learning curve - though I've found that the team is so helpful that it makes the experience relatively pain-free.

-----

### "Improved the given leadership feedback loop with accuracy" — 5.0/5

> **Bonnaud** | *April 16, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The aspect that was most concerning to me regards the amount of flexibility that I had concerning the review process. I managed to set up the rating scales, modify the evaluation forms, and changes in the flow according to our leadership competencies.
> 
> **Cons**: One of the weaknesses that need to be addresses is inadequate historical comparison across reports. It was difficult for me to check historical values of variability on several periods of review cycle without compiling data from the previous cycles.

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## Links

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