---
description: Learn more about Parloa pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Parloa Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Parloa](/software/1063517/parloa)

# Parloa

Canonical: https://www.capterra.ca/software/1063517/parloa

> Parloa is AI software that automates customer service conversations across contact centers in various industries.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Parloa?

Parloa is used by contact centers, financial services companies, utilities, ecommerce and retail businesses, healthcare providers, media and entertainment companies, and IT departments.

## About the vendor

- **Company**: Parloa

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Routing
- Workforce Management Software

## Support Options

- Email/Help Desk

## Category

- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews)
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (330 reviews)
3. [Dialpad Ai Contact Center](https://www.capterra.ca/software/1000762/dialpad-contact-center) (0 reviews)
4. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (158 reviews)
5. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1063517/parloa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018476/Parloa/> |
| en-AE | <https://www.capterra.ae/software/1063517/parloa> |
| en-AU | <https://www.capterra.com.au/software/1063517/parloa> |
| en-CA | <https://www.capterra.ca/software/1063517/parloa> |
| en-GB | <https://www.capterra.co.uk/software/1063517/parloa> |
| en-IE | <https://www.capterra.ie/software/1063517/parloa> |
| en-IL | <https://www.capterra.co.il/software/1063517/parloa> |
| en-IN | <https://www.capterra.in/software/1063517/parloa> |
| en-NZ | <https://www.capterra.co.nz/software/1063517/parloa> |
| en-SG | <https://www.capterra.com.sg/software/1063517/parloa> |
| en-ZA | <https://www.capterra.co.za/software/1063517/parloa> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Parloa","description":"Parloa is an AI agent management platform that automates customer service conversations across contact centers. The platform uses generative AI to handle multilingual interactions, reducing wait times and enabling personalized customer relationships. Parloa manages the AI agent lifecycle through design, test, scale, and optimize phases, enabling deployment and scalability. The platform addresses tasks such as identity verification, outage reporting, appointment scheduling, ticket resolution, order management, and password resets. Features include real-time translation capabilities and security certifications including ISO 27001, SOC 2, PCI DSS, and HIPAA for compliant operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b42036b8-86c8-4654-8995-bd9515956039.webp","url":"https://www.capterra.ca/software/1063517/parloa","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1063517/parloa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1063517/parloa#faqs","mainEntity":[{"name":"What Is Parloa?","@type":"Question","acceptedAnswer":{"text":"Parloa is an AI agent management platform that automates customer service conversations across contact centers. The platform uses generative AI to handle multilingual interactions, reducing wait times and enabling personalized customer relationships. Parloa manages the AI agent lifecycle through design, test, scale, and optimize phases, enabling deployment and scalability. The platform addresses tasks such as identity verification, outage reporting, appointment scheduling, ticket resolution, order management, and password resets. Features include real-time translation capabilities and security certifications including ISO 27001, SOC 2, PCI DSS, and HIPAA for compliant operations.","@type":"Answer"}},{"name":"Who Uses Parloa?","@type":"Question","acceptedAnswer":{"text":"Parloa is used by contact centers, financial services companies, utilities, ecommerce and retail businesses, healthcare providers, media and entertainment companies, and IT departments.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ca/software/1063517/parloa#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Parloa","position":3,"item":"/software/1063517/parloa","@type":"ListItem"}]}]}
</script>
