---
description: Learn more about MyGlue pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MyGlue Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [MyGlue](/software/1063121/myglue)

# MyGlue

Canonical: https://www.capterra.ca/software/1063121/myglue

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/1063121/myglue?page=2)

> Password \& document management software that allows users to create, update and store passwords, manage documents, and more.
> 
> Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MyGlue?

MSPs, internal IT teams

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 8 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaseya
- **Location**: Miami, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$395.00
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Customizable Templates
- Document Capture
- Document Storage
- Full Text Search
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.ca/software/160756/google-docs) — 4.7/5 (29145 reviews)
2. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28591 reviews)
3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17671 reviews)
4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12833 reviews)
5. [Microsoft Word](https://www.capterra.ca/software/1010319/microsoft-word) — 4.7/5 (2887 reviews)

## Reviews

### "My own MyGlue review" — 4.0/5

> **Alejandro** | *August 6, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: sharing passwords with our coworkers and I love their SOP format.  I like that it uses 256-bit AES encryption for internet connections and double-encrypts stored passwords.
> 
> **Cons**: the mobile app has been with limited with their functions.  Getting my customers to learn about the product is a little cumbersome.
> 
> My overall experience has been really good and I have been using it for the past 8 years and will keep using it.

-----

### "New MSP experience with MyGlue" — 5.0/5

> **Jarrod** | *August 6, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The thing that stands out with MyGlue is how easy it is to use. As a new MSP employee it is extremely easy to use and learn.
> 
> **Cons**: There is not necessarily anything I dislike about MyGlue. As a new MSP employee it is just a learning curve for me.
> 
> Overall, MyGlue has made my transition into my help desk role much easier than I thought it would be.

-----

### "Secure and Effective Documentation Sharing for Clients" — 3.0/5

> **Dan** | *August 6, 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: MyGlue provides a secure and user-friendly way for organizations to access and manage important business information, passwords, and documentation. The integration with IT Glue makes it easy to share selected documentation with clients while maintaining control over sensitive information. The platform helps improve collaboration, reduces the need for repeated support requests, and gives end users a centralized place to find the information they need.
> 
> **Cons**: The interface can feel somewhat dated compared to newer collaboration and documentation platforms. Initial setup and ongoing organization of documentation require planning and maintenance to maximize value. Some users may also find the customization and reporting capabilities limited compared to dedicated knowledge management solutions.
> 
> Overall, MyGlue has been a valuable tool for securely sharing documentation and credentials with clients. It helps promote self-service access to important information while maintaining strong security controls. The solution works especially well alongside IT Glue, providing a seamless way to extend documentation access to customers. While there is room for improvement in usability and modern interface design, the platform delivers meaningful value by improving collaboration, reducing support overhead, and centralizing key business information.

-----

### "Secure password and document sharing" — 5.0/5

> **Brandon** | *August 6, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to allow customers to view documents and passwords related to their environment without the need of contacting us for everything.
> 
> **Cons**: Not all of my customers use it due to added costs. We just need to find ways to implement it more to all customers

-----

### "MyGlue - Great For Password Sharing" — 5.0/5

> **Paul** | *August 7, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to share passwords with clients securely is beautiful.  I used to email or text passwords and email always made me nervous.  I have not used all the features available because we just started using it but I feel much more secure for my clients now.
> 
> **Cons**: I have not found anything negative yet.  We have only been using it for four to six weeks so it is still new.  I'm sure I'll find some problem eventually but it is very simple.
> 
> It has been a great experience.  It came with my IT Glue subscription so I'm not sure if it comes as a stand alone.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/1063121/myglue?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/1063121/myglue)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018151/MyGlue/> |
| en-AE | <https://www.capterra.ae/software/1063121/myglue> |
| en-AU | <https://www.capterra.com.au/software/1063121/myglue> |
| en-CA | <https://www.capterra.ca/software/1063121/myglue> |
| en-GB | <https://www.capterra.co.uk/software/1063121/myglue> |
| en-IE | <https://www.capterra.ie/software/1063121/myglue> |
| en-IL | <https://www.capterra.co.il/software/1063121/myglue> |
| en-IN | <https://www.capterra.in/software/1063121/myglue> |
| en-NZ | <https://www.capterra.co.nz/software/1063121/myglue> |
| en-SG | <https://www.capterra.com.sg/software/1063121/myglue> |
| en-ZA | <https://www.capterra.co.za/software/1063121/myglue> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"MyGlue","description":"MyGlue is the ultimate unified collaboration portal - creating a direct line for meaningful communication with end-users. It helps you bridge the IT communication gap and leave insecure email exchanges, shoulder-tapping, and one-off conversations behind. \n\n- Seamless and secure password management: End-users can access and maintain their passwords in a secure platform that is managed by IT. \n\n- Empower end-users to self-serve: Enable end-users to resolve simple issues using read-only SOPs and other documents you share in the MyGlue Help Center.\n\n- Secured organization data: Collaborate with end-users within a SOC II (Type 2) Certified platform, mitigating cyberattacks and ensuring data security.\n\n- Transparency with co-managed IT: You document a wealth of information about a client’s IT environment. It’s time to showcase this value and reinforce that this information belongs to them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4e865bb-2ede-4d92-a12b-41d8d533a3b3.png","url":"https://www.capterra.ca/software/1063121/myglue","@id":"https://www.capterra.ca/software/1063121/myglue#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":8},"offers":{"price":"395","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/software/1063121/myglue#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is MyGlue?","@type":"Question","acceptedAnswer":{"text":"MyGlue is the ultimate unified collaboration portal - creating a direct line for meaningful communication with end-users. It helps you bridge the IT communication gap and leave insecure email exchanges, shoulder-tapping, and one-off conversations behind. - Seamless and secure password management: End-users can access and maintain their passwords in a secure platform that is managed by IT. - Empower end-users to self-serve: Enable end-users to resolve simple issues using read-only SOPs and other documents you share in the MyGlue Help Center.- Secured organization data: Collaborate with end-users within a SOC II (Type 2) Certified platform, mitigating cyberattacks and ensuring data security.- Transparency with co-managed IT: You document a wealth of information about a client’s IT environment. It’s time to showcase this value and reinforce that this information belongs to them.","@type":"Answer"}},{"name":"Who Uses MyGlue?","@type":"Question","acceptedAnswer":{"text":"MSPs, internal IT teams","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1063121/myglue#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Document Management Software","position":2,"item":"/directory/30063/document-management/software","@type":"ListItem"},{"name":"MyGlue","position":3,"item":"/software/1063121/myglue","@type":"ListItem"}]}]}
</script>