---
description: Learn more about Rilla pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rilla Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [Rilla](/software/1061343/Rilla)

# Rilla

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> Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates.
> 
> Verdict: Rated **4.8/5** by 351 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rilla?

Home Remodeling 
Bathrooms Remodeling
Solar
Home Services
Electrical Services
HVAC
Plumbing
Garage Door
Service Dispatch
Locksmith
Pest Control

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 351 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rilla

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Dominican Republic, United States

## Features

- Automatic Transcription
- Billing & Invoicing
- Call Recording Software
- Customer Database
- Customer Experience Management
- Job Management
- Mobile Access
- Quotes/Estimates
- Real-Time Updates
- Routing
- Technician Management
- Work Order Management

## Integrations (1 total)

- ServiceTitan

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Speech Analytics Software](https://www.capterra.ca/directory/32258/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.capterra.ca/directory/32258/speech-analytics/software)
- [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software)

## Alternatives

1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [Talkatoo](https://www.capterra.ca/software/198507/talkatoo) — 4.7/5 (220 reviews)
3. [Gong.io](https://www.capterra.ca/software/157969/gong-io) — 4.8/5 (560 reviews)
4. [CallAI](https://www.capterra.ca/software/1051183/callai) — 4.7/5 (7 reviews)
5. [Transkriptor](https://www.capterra.ca/software/1030033/transkriptor) — 4.7/5 (550 reviews)

## Reviews

### "Good features, but is it necessary?" — 5.0/5

> **Verified Reviewer** | *April 6, 2026* | Construction | Recommendation rating: 5.0/10
> 
> **Pros**: The AI festures and summaries of my interactions. The role playing feature is interesting and can keep you sharp.
> 
> **Cons**: Would like a lock screen widget to pause and resume recording. UI could be improved to make navigating to previous interactions streamlined.
> 
> Positive experience using Rilla overall. Not 100% sure if it is "solving a problem" to add value, but the features it has work quite well.

-----

### "Rilla for President" — 5.0/5

> **Kirk** | *April 22, 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Ride-Alongs and Features are top notch. The ability to listen live, give real time feedback and coach in the moment is second to none.
> 
> **Cons**: Sometimes difficult to get ahold of your designated account manager. Expansion of the work force is important to keep up with customer support.
> 
> A massive time saver and absolutely necessary if you can get your employees to buy into it. I couldn't imagine coaching without it.

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### "My personal sales coach" — 5.0/5

> **Joseph** | *April 7, 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I love the feedback given on different parts of my script. It gives me real time feedback on how to improve my adherence to the script and my ability to deal with objections.
> 
> **Cons**: The integration with my current crm was choppy at first. It’s now much better but we missed several weeks worth of calls until it was finally full integrated. The crm I’m using tends to be quite buggy so I doubt this is a rilla issue.
> 
> More than acceptable. It’s great for large teams. We don’t need to do call reviews at all. Rilla takes care of that.

-----

### "This app Rilla slick." — 5.0/5

> **Jeff** | *January 7, 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: The technology and customer support are both great.  I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long forgotten.
> 
> **Cons**: I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments\!
> 
> Overall it’s been good and useful.  I like the AI help - great to have a summary of what was discussed, what concerns there were, etc.  Helps boost my professionalism.

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### "Great resource\!" — 5.0/5

> **Michelle** | *January 11, 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Team collaboration, Ease of finding and reviewing key points in sales calls. Being able to ride along with teammates without having to actually attend live
> 
> **Cons**: While conversations have to be deleted if there's one point that needs to be removed. The record of the appointment becomes lost entirely if a rep forgets their phone in the room for 5 min. Wish that 5 min could be redacted instead
> 
> Staff is friendly and very quick to help if you come across any issues. They're always very friendly and helpful

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## Links

- [View on Capterra](https://www.capterra.ca/software/1061343/Rilla)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016798/Rillavoice/> |
| en-AE | <https://www.capterra.ae/software/1061343/Rilla> |
| en-AU | <https://www.capterra.com.au/software/1061343/Rilla> |
| en-CA | <https://www.capterra.ca/software/1061343/Rilla> |
| en-GB | <https://www.capterra.co.uk/software/1061343/Rilla> |
| en-IE | <https://www.capterra.ie/software/1061343/Rilla> |
| en-IL | <https://www.capterra.co.il/software/1061343/Rilla> |
| en-IN | <https://www.capterra.in/software/1061343/Rilla> |
| en-NZ | <https://www.capterra.co.nz/software/1061343/Rilla> |
| en-SG | <https://www.capterra.com.sg/software/1061343/Rilla> |
| en-ZA | <https://www.capterra.co.za/software/1061343/Rilla> |

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