---
description: Learn more about Trakwell pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Trakwell Pricing, Reviews & Features - Capterra Canada 2026
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# Trakwell

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> Trakwell.ai is a retail analytic software that utilizes AI-vision so businesses can see their foot traffic, improve their teams, and au
> 
> Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 20 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trakwell.ai

## Commercial Context

- **Starting Price**: US$159.00
- **Pricing model**: Usage Based (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Dashboard Software
- Data Discovery Software
- Data Visualization Software
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics Software
- Reporting/Analytics
- Visual Analytics

## Integrations (3 total)

- Podium
- RICS Software
- RMS

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software)

## Related Categories

- [Data Analysis Software](https://www.capterra.ca/directory/31077/data-analysis/software)
- [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software)

## Alternatives

1. [Zoho Analytics](https://www.capterra.ca/software/129749/zoho-analytics) — 4.4/5 (360 reviews)
2. [Minitab](https://www.capterra.ca/software/109731/minitab-statistical-software) — 4.5/5 (388 reviews)
3. [Microsoft Power BI](https://www.capterra.ca/software/176586/power-bi) — 4.6/5 (1870 reviews)
4. [Google Analytics 360](https://www.capterra.ca/software/177042/google-analytics) — 4.7/5 (8089 reviews)
5. [Tableau](https://www.capterra.ca/software/77260/tableau) — 4.6/5 (2348 reviews)

## Reviews

### "Trakwell Review" — 5.0/5

> **Mathew** | *November 28, 2024* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: It is an invaluable tool in keeping track of the foot traffic in the store
> 
> **Cons**: Sometimes the camera doesn't take pictures, but that's more due to our placement.
> 
> The product and service have been great thus far

-----

### "Sales Consultant" — 3.0/5

> **Debra** | *November 19, 2024* | Furniture | Recommendation rating: 6.0/10
> 
> **Pros**: As a CRM system it is easy to input information.
> 
> **Cons**: Cluttered.  How can I click on one record and have it expand.  Small area to read.&#10;When I input a phone number to see if the customer has been here it does not always come up.
> 
> Colleagues share the opportunity board.  But, must have a central computer if you are helping a colleague to go on break, or back up.&#10;Reading opportunities in a long list more challenging.  &#10;I understand more training is also involved.

-----

### "Great product" — 5.0/5

> **Jessica** | *November 19, 2024* | Furniture | Recommendation rating: 8.0/10
> 
> **Pros**: How easy the program is to use. Just click on a picture and away you go.
> 
> **Cons**: If this program integrated into profits it would be the best\!
> 
> Great\! Between the pictures and the reports it's user friendly.

-----

### "Waiting for better days" — 3.0/5

> **Diana** | *May 2, 2024* | Retail | Recommendation rating: 3.0/10
> 
> **Pros**: Very helpful for the sales staff to know who is with which customers. Also to pull data to help coach the staff.
> 
> **Cons**: Since it switched from Doorcounts to Trakwell there have been multiple problems we are still waiting to be resolved. 1. The calendar doesn't come up to select an appointment date, 2. We keep having customer information and history merge with one another making for poor customer service 3. I don't hear back from Trakwell for support. 4. It only auto populates US addresses. 5. If you edit a customer's information who purchase you still need to fill in potential value. 6. If you write long comments in potential sales, it makes it a challenge to scroll through your contact manager.
> 
> The problem is that Doorcounts was great; user friendly, easy to search for what you needed. Now that it is Trakwell we have so many problems we keep waiting to be resolved. Hopefully one day it with function better.

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### "My feedback/designer" — 5.0/5

> **Mahfam** | *May 2, 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Details that show for every single client
> 
> **Cons**: I wanted to share some feedback on the new AI system. While the recent updates have greatly improved its performance, some areas remain of concern.&#10;The accuracy remains inconsistent, occasionally mixing up items and misidentifying shadows as people in camera feeds, which can be confusing for the team. However, I appreciate the enhancements made to features and details recently.
> 
> It is great, and helps me a lot in every single project

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## Links

- [View on Capterra](https://www.capterra.ca/software/1061038/trakwell)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016562/Trakwell/> |
| en-AE | <https://www.capterra.ae/software/1061038/trakwell> |
| en-AU | <https://www.capterra.com.au/software/1061038/trakwell> |
| en-CA | <https://www.capterra.ca/software/1061038/trakwell> |
| en-GB | <https://www.capterra.co.uk/software/1061038/trakwell> |
| en-IE | <https://www.capterra.ie/software/1061038/trakwell> |
| en-IL | <https://www.capterra.co.il/software/1061038/trakwell> |
| en-IN | <https://www.capterra.in/software/1061038/trakwell> |
| en-NZ | <https://www.capterra.co.nz/software/1061038/trakwell> |
| en-SG | <https://www.capterra.com.sg/software/1061038/trakwell> |
| en-ZA | <https://www.capterra.co.za/software/1061038/trakwell> |
| fr | <https://www.capterra.fr/software/1061038/trakwell> |
| fr-BE | <https://fr.capterra.be/software/1061038/trakwell> |
| fr-CA | <https://fr.capterra.ca/software/1061038/trakwell> |
| fr-LU | <https://www.capterra.lu/software/1061038/trakwell> |

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