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Keycafe

Keycafe

Canada Local product

What Is Keycafe?

Keycafe is an intelligent key control that operates an IOT electronic key locker system. The cloud-based platform offers precise control over your keys, ensuring only trusted staff, contractors, tenants, and customers have access. With 24/7 key availability, granular permissions, and real-time alerts, you can confidently manage your entire fleet of keys. Full visibility and audit trails, so you'll never waste time chasing keys again.

Who Uses Keycafe?

Hotels, Automotive Dealerships, Car Rental Agencies, Facilities, Vehicle Fleets, Government Agencies, Police, Fire, Property Management, Education Institutions, Trucking, Construction

Keycafe Software - Our key management software pairs perfectly with our SmartBox key lockers for seamless key access and management.
Keycafe Software - Add your keys to your Keycafe account in minutes.
Keycafe Software - Decide who has access to which keys and when. Grant or revoke permissions in real-time at the office, at home, or on the go.
Keycafe Software - All key accesses are tracked and recorded for undeniable accountability and transparency into your operations.
Keycafe Software - The Keycafe software is powerful, yet simple to use. Create groups of keys for departments or seniority levels, customize alerts, and receive real-time notifications.

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Reviews of Keycafe

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
5.0
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
94%
4
3%
3
3%
Tyler
Tyler
Digital Assets Manager in Canada
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic product with the best customer service

5.0 8 months ago

Comments: It has been a great experience. We have had nothing but great service from the get-go with them and would highly recommend them to anyone looking for this type of solution.

Pros:

Keycafe not only had the best price point of all the boxes we looked at, during our search but their customer service blew us away. They were always quick to respond, super helpful and never pushy to try to oversell or brag about the product. It has been a great experience since day one.

Cons:

Given that it needs to be wirelessly connected to the internet, our wireless infrastructure, we sometimes experience a drop with our connection that the odd time results in a box not opening, its an easy fix from the admin console.

Matt
Lieutenant in US
Law Enforcement Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly recommend!

4.0 2 months ago New

Comments: Overall, my eperience was positive. Aside from the shipping hiccup, we also had an issue with one of the key boxes once it did arrive. There was some clear quality control issues with the batch of boxes we received. Keycafe was easy to work with on this point and promptly replaced any non-working items.

Pros:

The fact that you can remotely manage the system. You are able to manage all of your keys (permissions, naming, grouping, etc.) via the website, as well as remotely give access to someone for one key or multiple keys if needed. The system also keeps great audit logs so it is easy to track down the lasat person to have a key checked out.

Cons:

Length of time it took to receive the product once we made the purchase. There was a significant delay on shipping and the exact set up we ordered was on backorder, so they offered a slightly different set up for a slightly reduced rate.

Kevin
Transportation Manager in US
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great Key Management

3.0 last month New

Pros:

Manage Keys for our fleet. All keys in one location when needed

Cons:

Key code message doesn't arrive immediately

Marianne
Adjointe à la direction in Canada
Environmental Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great product to ease your daily operations

5.0 2 weeks ago New

Comments: We are totally in love with our keycafe box. It helped us not to lose key anymore and made all day to day operation more smooth. But we also had the great surprise to discover it could help us with the company credit card and our share computers.

Pros:

Super easy to install and use. Helped us to resolve many issues we had.

Cons:

Sometime when employee are not attentive they can close a box on a key and it block the door. Also, if they change their mind and don't remove the key it look like the box is empty and we need to do some research next time to find the key.

Krista
President in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A great system to save you heartache and hassle!

5.0 last month New

Comments: Keycafe has exceptional customer service that can be accessed at all hours of the day. I have never been dissatisfied with their customer service!

Pros:

We love that we have a secure, consistent and cost-effective way to store and manage keys within our organization. Being in the house cleaning and janitorial industry, security is our number one priority. Keycafe takes care of a huge part of this for us, with the use of their system. We'd highly recommend them!

Cons:

Keycafe is a bit expensive to purchase and get going on, but it is totally worth it.

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