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Keycafe

Keycafe

Canada Local product

What Is Keycafe?

Keycafe is an intelligent key control that operates an IOT electronic key locker system. The cloud-based platform offers precise control over your keys, ensuring only trusted staff, contractors, tenants, and customers have access. With 24/7 key availability, granular permissions, and real-time alerts, you can confidently manage your entire fleet of keys. Full visibility and audit trails, so you'll never waste time chasing keys again.

Who Uses Keycafe?

Hotels, Automotive Dealerships, Car Rental Agencies, Facilities, Vehicle Fleets, Government Agencies, Police, Fire, Property Management, Education Institutions, Trucking, Construction

Keycafe Software - Our key management software pairs perfectly with our SmartBox key lockers for seamless key access and management.
Keycafe Software - Add your keys to your Keycafe account in minutes.
Keycafe Software - Decide who has access to which keys and when. Grant or revoke permissions in real-time at the office, at home, or on the go.
Keycafe Software - All key accesses are tracked and recorded for undeniable accountability and transparency into your operations.
Keycafe Software - The Keycafe software is powerful, yet simple to use. Create groups of keys for departments or seniority levels, customize alerts, and receive real-time notifications.

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Reviews of Keycafe

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
5.0
Features
4.9
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
94%
4
3%
3
3%
Tyler
Tyler
Digital Assets Manager in Canada
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic product with the best customer service

5.0 5 months ago

Comments: It has been a great experience. We have had nothing but great service from the get-go with them and would highly recommend them to anyone looking for this type of solution.

Pros:

Keycafe not only had the best price point of all the boxes we looked at, during our search but their customer service blew us away. They were always quick to respond, super helpful and never pushy to try to oversell or brag about the product. It has been a great experience since day one.

Cons:

Given that it needs to be wirelessly connected to the internet, our wireless infrastructure, we sometimes experience a drop with our connection that the odd time results in a box not opening, its an easy fix from the admin console.

Tracey
Fleet Administrative Coordinator in US
Renewables & Environment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

KeyCafe is so helpful to my Company

5.0 2 months ago New

Pros:

The ease of installation and use of the KeyCafe is a major factor to us. We have 150 vehicles on the road at any given time, and to be able to check on the KeyCafe from anywhere is so helpful. The use of the KeyCafe is super simple, I can either show or talk anyone through the process just one time and the ease of use is fantastic. Our Representative [sensitive content hidden] has been absolutely the best. She is easy to work with and knowledge and will answer any and all questions right away. I can't thank [sensitive content hidden] enough for her help!

Cons:

I have found the key Boxes themselves are too small. We not only have the tag from KeyCafe attached to the keys, but we have our own tags that we use and all of that makes it difficult sometimes times to put the keys back and close the door and other times the keys will jam in the box and I will have to physically come down and "fix" the door. If they were just a bit bigger, it would solve all of my problems.

adam
transportation supervisor in Canada
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Adam at rail transportation service

3.0 last month New

Comments: good, although it is not perfect it has solved a lot of our problems with our companies vehicle management

Pros:

cost effective, easy to install, lots of functionality.

Cons:

-when it disconnects its struggles to reconnect and can go down for a few minutes. Therefor it needs a strong Wi-Fi connection. Though the additional cellular kit has been working well so far but it has taken a while to get it working. -Additionally, the key locks can jam easily if people put the keys in wrong. -occasional errors where it says a key is or isn't in the box. So, the system needs to be cleared once a day.

Rocky
HSE Workforce Manager in US
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Accountability and Control

5.0 last month New

Comments: Overall, I'm a huge supporter of Key Cafe and I share my experience with my collogues on other projects within the company.

Pros:

I really appreciate the ability to easily control who has access to what vehicle. Customer service has been absolutely incredible to deal with as well. They assisted me through the entire set up and roll out and continue to check in with us on a regular basis.

Cons:

the initial set up was difficult but it had nothing to do with Key Cafe, we had it placed in a location with little to no cell service and the model we used was cellular enabled. With a call to customer support, they changed out the unit we had for one with Ethernet capability and the problem was solved in a couple days!

Jeff
Loss Prevention Security Manager in US
Hospitality, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Key Control Made Easy

5.0 2 weeks ago New

Comments: 9 out of 10. The software is user friendly and easy to follow - all needed key control options are literally at your finger tips. Installation of the hardware took less than a hour for 3 boxes (93 slots).

Pros:

Key cafe was easily installed and customized to our property's needs.

Cons:

A slight latency issue due to WIFI disconnecting. A strong antenna possibly would have been perfect.

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