---
description: Learn more about Bonga Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonga Cloud Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Bonga Cloud](/software/1056141/bonga-cloud)

# Bonga Cloud

Canonical: https://www.capterra.ca/software/1056141/bonga-cloud

> Elevate your customer service with a cloud-based call center software to enhance customer experience leveraging on cutting-edge tech.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bonga Cloud?

Tech Support, E-commerce, Health, Product Support, Travel \& Hospitality, Non-profits, Governments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Reevle Systems

## Commercial Context

- **Starting Price**: US$310.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Kenya

## Features

- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Dashboard Software
- IVR
- Queue Management
- Reporting/Analytics

## Integrations (1 total)

- Splynx

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews)
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (315 reviews)
3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [Readymode](https://www.capterra.ca/software/136728/readymode) — 4.6/5 (136 reviews)

## Reviews

### "Five Star" — 5.0/5

> **Mary** | *September 28, 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to setup and Use, i easily self signed and topped up, the payment process was straight forward
> 
> **Cons**: They do not have a chat bot, i hope they implement in future
> 
> Customers can easily access me and call management is perfect

## Links

- [View on Capterra](https://www.capterra.ca/software/1056141/bonga-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013972/Bonga-Cloud/> |
| en-AE | <https://www.capterra.ae/software/1056141/bonga-cloud> |
| en-AU | <https://www.capterra.com.au/software/1056141/bonga-cloud> |
| en-CA | <https://www.capterra.ca/software/1056141/bonga-cloud> |
| en-GB | <https://www.capterra.co.uk/software/1056141/bonga-cloud> |
| en-IE | <https://www.capterra.ie/software/1056141/bonga-cloud> |
| en-IL | <https://www.capterra.co.il/software/1056141/bonga-cloud> |
| en-IN | <https://www.capterra.in/software/1056141/bonga-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/1056141/bonga-cloud> |
| en-SG | <https://www.capterra.com.sg/software/1056141/bonga-cloud> |
| en-ZA | <https://www.capterra.co.za/software/1056141/bonga-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Bonga Cloud","description":"Bonga Cloud is a scalable, cloud-based tool  that maximizes call center operations and helps to reduce cost per call and maximize agent productivity. With the powerful, yet easy-to-use platform users will be able to manage contact centers from anywhere, at any time. Top features include monitoring call volume, conversations, and customer satisfaction. Managers can utilize these features to provide coaching opportunities to agents to help reduce call time and improve customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/43a563e7-68a7-4be5-ac36-f5fb222339ad.png","url":"https://www.capterra.ca/software/1056141/bonga-cloud","@id":"https://www.capterra.ca/software/1056141/bonga-cloud#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"310","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.ca/software/1056141/bonga-cloud#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Bonga Cloud?","@type":"Question","acceptedAnswer":{"text":"Bonga Cloud is a scalable, cloud-based toolthat maximizes call center operations and helps to reduce cost per call and maximize agent productivity. With the powerful, yet easy-to-use platform users will be able to manage contact centers from anywhere, at any time. Top features include monitoring call volume, conversations, and customer satisfaction. Managers can utilize these features to provide coaching opportunities to agents to help reduce call time and improve customer experience.","@type":"Answer"}},{"name":"Who Uses Bonga Cloud?","@type":"Question","acceptedAnswer":{"text":"Tech Support, E-commerce, Health, Product Support, Travel & Hospitality, Non-profits, Governments.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1056141/bonga-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Bonga Cloud","position":3,"item":"/software/1056141/bonga-cloud","@type":"ListItem"}]}]}
</script>