---
description: Learn more about Gainsight Customer Success pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gainsight Customer Success Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Point of Sale Software](/directory/20052/point-of-sale/software) > [Gainsight Customer Success](/software/1053834/aloha-essentials-pos)

# Gainsight Customer Success

Canonical: https://www.capterra.ca/software/1053834/aloha-essentials-pos

> Cloud-based customer success platform helping CS teams manage account health, automate workflows, forecast renewals, and identify.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Gainsight Customer Success?

Small, midsize, and large businesses with subscription or recurring revenue models, primarily in B2B SaaS, Computer Software, Telecommunications, Financial Services, Healthcare, and Corporate.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NCR VOYIX
- **Founded**: 1884

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Japanese
- **Available Countries**: United States

## Features

- Health Score

## Integrations (17 total)

- Azure DevOps Labs
- Claude
- Databricks
- Dynamics 365 Sales
- Fin
- Gong
- HubSpot Sales Hub
- Jira
- Matik
- Microsoft Teams
- My Telescope competitive compass
- Productboard
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Snowflake

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)

## Related Categories

- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)
- [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)
- [Customer Retention Software](https://www.capterra.ca/directory/34255/customer-retention/software)

## Alternatives

1. [GoDaddy POS](https://www.capterra.ca/software/1067709/GoDaddy-Commerce) — 4.8/5 (8 reviews)
2. [Epos Now](https://www.capterra.ca/software/152638/epos-now) — 3.8/5 (730 reviews)
3. [RetailEdge](https://www.capterra.ca/software/76636/retailedge) — 4.8/5 (188 reviews)
4. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1335 reviews)
5. [AIM](https://www.capterra.ca/software/130285/aimsi) — 4.1/5 (198 reviews)

## Reviews

### "Experienced Aloha User" — 4.0/5

> **Kelly** | *September 10, 2023* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: I like Aloha, it's easy to use and understand. I appreciate the help features.
> 
> **Cons**: It seems a few years behind other products such as Toast
> 
> I have been able to self help using it.

## Links

- [View on Capterra](https://www.capterra.ca/software/1053834/aloha-essentials-pos)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012766/ALOHA-ESSENTIALS-POS/> |
| en-AE | <https://www.capterra.ae/software/1053834/aloha-essentials-pos> |
| en-AU | <https://www.capterra.com.au/software/1053834/aloha-essentials-pos> |
| en-CA | <https://www.capterra.ca/software/1053834/aloha-essentials-pos> |
| en-GB | <https://www.capterra.co.uk/software/1053834/aloha-essentials-pos> |
| en-IE | <https://www.capterra.ie/software/1053834/aloha-essentials-pos> |
| en-IL | <https://www.capterra.co.il/software/1053834/aloha-essentials-pos> |
| en-IN | <https://www.capterra.in/software/1053834/aloha-essentials-pos> |
| en-NZ | <https://www.capterra.co.nz/software/1053834/aloha-essentials-pos> |
| en-SG | <https://www.capterra.com.sg/software/1053834/aloha-essentials-pos> |
| en-ZA | <https://www.capterra.co.za/software/1053834/aloha-essentials-pos> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Gainsight Customer Success","description":"Gainsight Customer Success is a cloud-based platform that consolidates customer data from CRM, support, and product usage tools into a single view. Businesses use Gainsight Customer Success to monitor customer health scores, automate outreach, and manage renewals across their entire customer base.\n\nCore features include customer health dashboards, playbook automation, revenue forecasting, and in-app engagement tools. Teams can set up automated alerts and workflows to flag at-risk accounts and trigger follow-up actions.\n\nGainsight Customer Success is best suited for mid-size to large B2B companies in technology, software, and professional services, particularly customer success, account management, and revenue operations teams looking to manage post-sale relationships at scale.","image":"https://images.g2crowd.com/display-layer-screenshots/3054/8f350031ecd36177336470ca433af8620bd432ae6d162e53aa5397d9c088aef7.jpg","url":"https://www.capterra.ca/software/1053834/aloha-essentials-pos","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1053834/aloha-essentials-pos#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":4.0},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1053834/aloha-essentials-pos#faqs","mainEntity":[{"name":"What Is Gainsight Customer Success?","@type":"Question","acceptedAnswer":{"text":"Gainsight Customer Success is a cloud-based platform that consolidates customer data from CRM, support, and product usage tools into a single view. Businesses use Gainsight Customer Success to monitor customer health scores, automate outreach, and manage renewals across their entire customer base.Core features include customer health dashboards, playbook automation, revenue forecasting, and in-app engagement tools. Teams can set up automated alerts and workflows to flag at-risk accounts and trigger follow-up actions.Gainsight Customer Success is best suited for mid-size to large B2B companies in technology, software, and professional services, particularly customer success, account management, and revenue operations teams looking to manage post-sale relationships at scale.","@type":"Answer"}},{"name":"Who Uses Gainsight Customer Success?","@type":"Question","acceptedAnswer":{"text":"Small, midsize, and large businesses with subscription or recurring revenue models, primarily in B2B SaaS, Computer Software, Telecommunications, Financial Services, Healthcare, and Corporate.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Point of Sale Software","position":2,"item":"/directory/20052/point-of-sale/software","@type":"ListItem"},{"name":"Gainsight Customer Success","position":3,"item":"/software/1053834/aloha-essentials-pos","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1053834/aloha-essentials-pos#breadcrumblist"}]}
</script>
