What Is simPRO?

simPRO is a leading global provider of field service management software for the trades. Since 2002, simPRO has developed a range of solutions to help businesses work smarter, provide exceptional service and maximize profitability. Over 7,000 businesses with over 200,000 users worldwide use simPRO to streamline their operations. With powerful features for quoting and estimating, scheduling, inventory management, communicating in the field, improving cash flow and reporting.

Who Uses simPRO?

simPRO was designed by trade and service contractors for the trade and service industry, including plumbing, electrical, data networking, solar, HVAC, fire protection, security, and more.

Where can simPRO be deployed?

Cloud-based
On-premise

About the vendor

  • simPRO Software
  • Located in Brisbane, Australia
  • Founded in 2002

simPRO support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, Netherlands, New Zealand and 3 others

Languages

Dutch, English, French, Italian, Polish and 1 others

simPRO pricing

Starting Price:

$154.00/month
  • No free trial
  • No free version

simPRO does not have a free version and does not offer a free trial. simPRO paid version starts at $154.00/month.

About the vendor

  • simPRO Software
  • Located in Brisbane, Australia
  • Founded in 2002

simPRO support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, Netherlands, New Zealand and 3 others

Languages

Dutch, English, French, Italian, Polish and 1 others

simPRO videos and images

simPRO Software - Streamline workflows. Enhance visibility. Increase growth potential.
simPRO Software - Quickly order stock. Achieve inventory control. Enhance warehouse management.
simPRO Software - Generate accurate estimates. Send quotes and proposals. Convert to a job in seconds.
simPRO Software - Quickly schedule staff. Efficiently manage teams. Organize equipment and contractors.
simPRO Software - Manage jobs in the field. Improve service delivery. Enhance efficiency of field staff.
View 6 more
simPRO video
simPRO Software - Streamline workflows. Enhance visibility. Increase growth potential.
simPRO Software - Quickly order stock. Achieve inventory control. Enhance warehouse management.
simPRO Software - Generate accurate estimates. Send quotes and proposals. Convert to a job in seconds.
simPRO Software - Quickly schedule staff. Efficiently manage teams. Organize equipment and contractors.
simPRO Software - Manage jobs in the field. Improve service delivery. Enhance efficiency of field staff.

Features of simPRO

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking Software
  • Audit Trail
  • Automated Quoting
  • Availability Management
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Contractor Database
  • Contractor Management Software
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Visualization Software
  • Discount Management
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • File Sharing Software
  • Financial Management Software
  • Fixed Asset Management Software
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Locksmiths
  • For Plumbing Industry
  • Forecasting
  • Forms Automation Software
  • Forms Management
  • GPS
  • Inspection Management
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Item Management
  • Job Costing Software
  • Job Management
  • Job Scheduling
  • Lead Management Software
  • Location Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management Software
  • Payment Collection in the Field
  • Payment Processing Software
  • Percent-Complete Tracking
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Price / Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Process Modeling & Designing
  • Product Identification
  • Progress Reports
  • Project Billing
  • Project Management Software
  • Project Planning/Scheduling
  • Project Tracking Software
  • Purchase Order Management
  • Qualification Tracking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Residential
  • Resource Management Software
  • Route Optimization
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling Software
  • Search/Filter
  • Service History
  • Spatial Analysis
  • Subcontractor Management
  • Supplier Management
  • Takeoff Software
  • Task Management Software
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • User Management
  • Vendor Management Software
  • Warehouse Management Software
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

Alternatives to simPRO

Jobber is perfect for home service businesses that want to keep jobs on track and provide a seamless customer experience. Try it free! Learn more about Jobber
ServiceTrade mobile and web applications coordinate office staff and field technicians to deliver an amazing customer experience. Learn more about ServiceTrade
ServiceTitan is the leading business software that's changing the way residential and commercial field service shops do business. Learn more about ServiceTitan
Your quotes, invoices, purchases and more in one system. Office access & App, electronic forms and certificates. FREE DEMO CALL & TRIAL
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use. Learn more about ConnectWise Manage
Tradify is a job management platform + mobile app built for small businesses. Quote, schedule, track & invoice on the go - with ease! Learn more about Tradify
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
Fieldpoint offers flexible solutions for medium/large size businesses as well as customized robust solutions for enterprise companies.

Reviews of simPRO

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
4.1
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lori
President in U.S.
Verified LinkedIn User
Public Safety, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Best overall Service/Project Software on the Market

5.0 4 years ago

Comments: It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Pros:

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Cons:

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

simPRO Software Response

4 years ago

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Pippa
Director in U.K.
Security & Investigations, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Product & Support

5.0 7 months ago

Comments: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Pros:

It's very user friendly and just works for our business

Cons:

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

simPRO Software Response

7 months ago

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

David
Managing Director in U.K.
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Simpro

4.0 2 months ago New

Comments: We have had a good experience with Simpro implementation team and our consultant was great. The suppourt team are not as well versed in the software and sometimes don't come up with the correct solution to the problem

Pros:

Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily. The integration into Quickbooks is flawless and is a great boon.

Cons:

The mobile app is hard to use not intuative and lacks some funtionality.

martin
director in U.K.
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Out of date, overly complicated, unituotive.

2.0 3 weeks ago New

Comments: It didnt start well as the original sales person made false claims about some of the features, to the point i refused to have any moe contact with them. and slightly blurred pricing on number of licenses will be charged at what point. also it turns out if you leave your data isnt your data. The one good thing was the person who took the training, just a shame it was such a poor software to train on.

Pros:

getting rid of it. however to be fair the lovely person who took me through training was very good at training.

Cons:

the entire user interface is exceptionally poorly designed. Navigating and making changes to anything was like working through outdated menu software from years gone by. if you forgot to press save you loose it. I raed the reviews before purchasing and it was a common theme that it was difficult to use but worth it in the end. Well maybe it is but there are many other options out there that dont make you go around the houses and walk over glass to get to ther side of the road. why go through that pain when other much more user friendly better set out and intuitive systems exist.

Dean
Dean
Marketing & PR Manager in U.K.
Verified LinkedIn User
Construction, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Transformative Field Service Management

4.0 4 months ago

Pros:

The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes, going from an old server-based system to this new cloud-based system. Overall simPRO is a versatile field service management and service desk software that can also incorporate the management of larger projects.

Cons:

Asset management and asset/job history could be more transparent. The system is very much geared towards assets that do not have multiple parts to them as it's difficult to see what parts have been replaced or haven't over time, plus you cannot see total asset spend of callouts.

simPRO Software Response

3 months ago

Hi Dean, Thank you so much for leaving this incredibly insightful review. Feedback like this inspires our team to continue innovating and creating the best experience for our customers. We are thrilled to hear that simPRO has helped transform and streamline your business processes. We also appreciate your feedback in regard to asset management. I would implore you to submit this to our Ideas Portal; every idea submitted is reviewed by the simPRO team. simPRO has a development team dedicated solely to acting on these suggestions and in the last year alone, the team has been able to resolve over 120 ideas. Thank you again, Dean! Looking forward to continue working with you.