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STAN AI

STAN AI

Canada Local product

What Is STAN AI?

STAN AI is a virtual assistant designed to help property managers respond to homeowner inquiries, service requests, and bookings.

Who Uses STAN AI?

Not provided by vendor

STAN AI Software - STAN Textbot Demo Integration: STAN is able to pull account information, service request data, and more from any HOA software.

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Reviews of STAN AI

Average score

Overall
5.0
Ease of Use
4.9
Customer Service
5.0
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Therese
Therese
Regional Manager in US
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Saves me time!

5.0 5 months ago

Pros:

I have been using Stan AI for 2 years now and I can happily say that it has helped me in many ways as an Association Manager. I use it to broadcast text to owners. The owners use it to text Stan and get info, resulting in fast and correct responses to them, making them happy. Fewer messages to us about items they can find out from Stan. The internal platform is easy to use and update. It also pulls info directly from our system now and from the condo docs which is a lifesaver. The Stan AI team is constantly working on ways to improve and add services that would be useful. My favorite part is the Chat GPT aspect which focuses on industry responses. Use it all the time! Thank you Stan AI!

Cons:

There is nothing I can think of that I dislike about the product. Usually when we ask they are able to make it happen.

Guilherme
Association Manager in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Highly capable Community Association text response AI

5.0 5 months ago

Pros:

Stan AI has helped me in many ways as an Association Manager. I use it to broadcast text to owners and the owners use it to text Stan and get info. Our staff has now more time to work on things since most if not all responses can now be generated from Stan.I find myself using the internal platform often as there is a Chat GPT plugin.The fact that StanAI can integrate with our accounting/owner platform and get updated information is essential as we do not have to manually update new information.

Cons:

Stan is constantly dishing out improvement updates so they are able to quickly adapt to most of our request and concerns.

Lauren
Senior Training Manager in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great Tech Assistance in a Busy World

5.0 5 months ago

Comments: The management company I work for has been using STAN AI for a couple of years now and it has been a great company and system to work with. As someone who had a portfolio of seventeen community associations at one time, it is great to use the tools and technology that we have to better service our clients. As someone who has worked in this industry for many years, I can say that the technology is top notch and is necessary to keep up in today's world. From a customer's perspective, STAN AI has been great to work with. They are very responsive when I reach out and always impress me with their customer service. I would definitely recommend working with STAN AI.

Pros:

The best part of STAN AI is that it reduces the phone calls and emails received by my office. It also helps the customer because they can get answers to many questions 24/7 instead of having to call during our business hours or wait for a reply to an email.

Cons:

The only con to STAN AI is the initial setup as it is time-consuming.

Marina
Senior Community Manager in US
Information Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing

5.0 6 months ago

Pros:

My life has been so much less complicated since I started using STAN AI Textbot

Cons:

My life has been so much less complicated since I started using STAN AI Textbot. I can easily create notices to homeowners and the text assistant frees up my time to be able to focus on my daily tasks without worrying about each inquiry that comes in!

Jennifer
Homeowners/Condo Association Management in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The Future Is Here! The Future Is STAN!

5.0 5 months ago

Pros:

Our company has used Stan for a couple of years now and we have been extremely happy with the return on our investment! Our clients have a wealth of information at their fingertips and can access that information 24-7. Stan allows us to provide immediate responses, so service to our clients is no longer limited to just our office's hours of operation. The future is here. The future is Stan!

Cons:

AI is a new technology, which sometimes comes with opportunity for troubleshooting. With any situation of learning for Stan, the human-in-the-loop team is quick and courteous with their assistance.