---
description: Learn more about Pulse pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pulse Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Pulse](/software/1049384/pulse-cloud-call-centre)

# Pulse

Canonical: https://www.capterra.ca/software/1049384/pulse-cloud-call-centre

> Call center solution that helps businesses manage call routing, recording, queues, transfers, forwarding and more.
> 
> Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Pulse?

Pulse provides an end-to-end telecom suite ranging from Cloud Contact Centre with Whatsapp and SMS Services, Internet Leased Line, SIP Trunking, VoIP Solutions, Virtual Number, SD-WAN, Firewall etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 3 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 3.3/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pulse Telesystems

## Commercial Context

- **Starting Price**: US$14.52
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Auto-Dialer
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- IVR
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics

## Integrations (12 total)

- Bigin by Zoho CRM
- Bulk Sender
- Cloud Whatsapp
- Dynamics 365
- Dynamics 365 Sales
- LeadSquared
- Microsoft Teams
- Sell.Do
- WhatsApp
- Zoho CRM
- Zoho Desk
- Zoho Recruit

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Alternatives

1. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (324 reviews)
2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (871 reviews)
3. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews)
4. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1782 reviews)
5. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (916 reviews)

## Reviews

### "Software Review" — 5.0/5

> **Vishal** | *February 18, 2025* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: Prompt customer support- user friendly solution
> 
> **Cons**: Nil, I am happy with the overall experience.
> 
> Excellent. Really appreciate prompt follow-up with pradeep

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### "Pulse Telesystems Review" — 1.0/5

> **Sunil** | *August 29, 2024* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: Our experience with Pulse Telesystems has been extremely frustrating and unsatisfactory. The service has consistently underperformed, causing significant disruptions to our business operations.
> 
> **Cons**: Unreliable Service: Frequent outages and call drops have made it nearly impossible to rely on their service for any consistent communication. This has caused major setbacks for our team.
Poor Customer Support and Sales Experience: While customer support is occasionally responsive, their solutions are ineffective. Additionally, the salesperson we dealt with was unhelpful and lacked clarity in explaining the services and pricing.
Complicated Setup: The setup process was incredibly cumbersome, and we faced multiple configuration issues that took far too long to fix.
Lack of Transparency: There’s a noticeable lack of clarity in billing, with unexplained charges adding to the frustration.
> 
> Pulse Telesystems has been a very poor experience for us, from the initial sales interaction to the ongoing service issues. We would not recommend this service to businesses looking for reliable and professional communication solutions. The salesperson and support team only added to the flustering experience, leaving us deeply unsatisfied.

-----

### "User Friendly Software with Prompt Services" — 5.0/5

> **Mohammed** | *January 25, 2024* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: Instant Resolutions most of the Time
Easily approcahable
Customization of the Software
> 
> **Cons**: IVR option choosing the department to reach via call
> 
> I have been using Pulse software for more than a year now, This is one of the best software designed especially to customize as per the customers requirement. I have used other softwares in previous organizations, But i felt the resolution given and ownership taken by Team Pulse made me felt that the Software is controlled by our inhouse team.

## Links

- [View on Capterra](https://www.capterra.ca/software/1049384/pulse-cloud-call-centre)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009261/Pulse-Cloud-Call-Centre/> |
| en-AE | <https://www.capterra.ae/software/1049384/pulse-cloud-call-centre> |
| en-AU | <https://www.capterra.com.au/software/1049384/pulse-cloud-call-centre> |
| en-CA | <https://www.capterra.ca/software/1049384/pulse-cloud-call-centre> |
| en-GB | <https://www.capterra.co.uk/software/1049384/pulse-cloud-call-centre> |
| en-IE | <https://www.capterra.ie/software/1049384/pulse-cloud-call-centre> |
| en-IL | <https://www.capterra.co.il/software/1049384/pulse-cloud-call-centre> |
| en-IN | <https://www.capterra.in/software/1049384/pulse-cloud-call-centre> |
| en-NZ | <https://www.capterra.co.nz/software/1049384/pulse-cloud-call-centre> |
| en-SG | <https://www.capterra.com.sg/software/1049384/pulse-cloud-call-centre> |
| en-ZA | <https://www.capterra.co.za/software/1049384/pulse-cloud-call-centre> |

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