--- description: Learn more about Progress ShareFile pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Progress ShareFile Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/33476/client-onboarding/software) > [Progress ShareFile](/software/1046517/sharefile) # Progress ShareFile Canonical: https://www.capterra.ca/software/1046517/sharefile Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/1046517/sharefile?page=2) > Progress® ShareFile® AI-powered client workflow platform—designed to help you run client work securely, efficiently and frictionless. > > Verdict: Rated **4.4/5** by 442 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Progress ShareFile? Small to mid-sized businesses and enterprise teams that manage sensitive documents, including finance, legal, accounting and client-facing operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 442 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Progress Software - **Location**: Bedford, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ShareFile pricing starts at $16.50/month with multiple plans, outlined below. Free trials are available for all plans. - Standard Plan: $33/month (billed monthly) or $30/month (billed annually) with access for 3 employees. Additional employees are $11/user/month. - Advanced Plan: $52.80/month (billed monthly) or $48 month (billed annually) with access for 3 employees. Additional employees are $17.60/user/month. - Premium Plan: $82.50/month (billed monthly) or $75/month (billed annually) with access for 3 employees. Additional employees are $27.50/user/month. - Virtual Data Room: $375/month (billed monthly) or $338/month (billed annually) with access for 5 employees. Please contact ShareFile for additional users or storage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, South Korea, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Activity Tracking - Archiving & Retention - Audit Trail - Authentication Software - Backup and Recovery - Business Process Automation - Client Management - Client Portal - Collaboration Tools - Compliance Management - Compliance Tracking - Customer Database - Data Capture and Transfer - Data Connectors - Data Security - Data Storage Management - Data Synchronization - Document Capture - Document Classification - Document Management Software - Document Storage - Drag & Drop - Electronic Signature - Email Management Software - Encryption Software - File Encryption - File Sharing Software - File Transfer - Full Text Search - Information Governance - Messaging - Mobile Access - Multiple Authentication Methods - Onboarding Software - Real Time Synchronization - Reporting/Analytics - Search/Filter - Task Management Software - Version Control - Workflow Configuration - Workflow Management Software ## Integrations (10 total) - Basecamp - FreshBooks - Google Workspace - Microsoft Outlook - Microsoft Project Server Subscription Edition - Podio - QuickBooks Online - RightSignature - Salesforce Sales Cloud - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Client Onboarding Software](https://www.capterra.ca/directory/33476/client-onboarding/software) ## Related Categories - [Client Onboarding Software](https://www.capterra.ca/directory/33476/client-onboarding/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) - [Digital Signature Software](https://www.capterra.ca/directory/30739/digital-signature/software) - [Encryption Software](https://www.capterra.ca/directory/30209/encryption/software) - [Multi-Factor Authentication (MFA) Solutions](https://www.capterra.ca/directory/33157/multi-factor-authentication/software) ## Alternatives 1. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28626 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17731 reviews) 3. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12885 reviews) 4. [Dropbox](https://www.capterra.ca/software/143068/dropbox-business) — 4.5/5 (21715 reviews) 5. [Box](https://www.capterra.ca/software/148766/box) — 4.4/5 (5653 reviews) ## Reviews ### "Secured Sharing File and Reliable" — 4.0/5 > **Liberty** | *October 22, 2025* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: It was not pricey and the customer service is excellent and can be linked with our Microsoft Outlook which makes very handy, also knowing it makes secure file sharing. Requesting a signature is easy to use. > > **Cons**: Users (clients) had hard time to use especially to non-techy users. And the document upload sometimes feel a bit slow, especially when handling large files. > > It is reliable for sending files (secured) and receiving large or confidential files. It got more room for improvement. ----- ### "Unreliable due to system availability" — 1.0/5 > **MAROOF** | *March 19, 2025* | Accounting Software | Recommendation rating: 1.0/10 > > **Pros**: The new features they introduce. (provided they work) > > **Cons**: System availability during peak time. No document requests, information requests or projects open during peak of the tax season. > > The Progress Sharefile (Previous Citrux Sharefile), is unreliable in a way that it has system-wide slowdowns. Probably due to the limited resources allocated. Not for file share, but if you are using their projects. It works well in the off-season. However, right before the deadline, you keep on getting those errors and endlessly press Ctrl 5. It cripples the whole tax preparation process when you cannot retrieve data from the document requests or information requests. When you reach out to the support, they never understand the issue. In short, not a reliable product at all especially for a tax prep firm. Imagine right before the deadline struggling to get the data. The dreadful calls to clients to send the data through alternate means. Very disappointing. ----- ### "Great file sharing tool with strong security and audit options" — 5.0/5 > **Marko** | *September 16, 2025* | Law Enforcement Software | Recommendation rating: 10.0/10 > > **Pros**: I am a long time user and I choose ShareFile because of security options and level of control I have over my uploads. Particulary, I have log file of who accessed what. I am located in EU and my files containt personal information it was really important to be sure that my data is kept within EU. I also like options to customized my sharefile experience which helps my client orient themselves more easily. At one point we also used ability of sharefile to create custom web forms for uploading, and that was a huge time and resource saver too. > > **Cons**: In almost ten years of using ShareFile I never had a single issue. There were few points in time when I had to warn my users to update their software, but web access was always there. > > If you have ever used dropbox, gdrive or onedrive you will find using sharefile easy to use. Major difference is that this product is built with multiple users and clients in mind from day one, while other mentioned products are meant to be single user products which have option of sharing documents under particular conditions. If we put security and audit ability aside (which are important to my use case), second feature really worth mentioning is practicaly unlimited ability to create clients who can access your shared resources. In my opinion (and research), there is nothing quite like it and ShareFile is great fit for my use case (and priced competitvely too). ----- ### "Great for secure file sharing & then some\!" — 5.0/5 > **Emily** | *September 3, 2026* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: I love ShareFile. It was super easy to learn the system and I love that it has all in one capabilities available including secure file sharing and signature requests directly in one place. The integration with Microsoft Outlook is also a great feature. I love that I can encrypt emails and it will automatically create a secure file sharing link for any attachments. > > **Cons**: I do wish there was more customization with the signature request feature within Sharefile. I have also had trouble getting the integrations with documents to work correctly. ----- ### "Progess is not Citrix" — 1.0/5 > **Kimberly** | *May 1, 2026* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: ShareFile has been useful for secure file sharing, especially when working with outside firms and sharing client-related folders. The platform itself served our needs for years and was helpful for organizing and exchanging business-critical documents. > > **Cons**: The renewal and billing process after the Citrix-to-Progress transition was extremely disappointing. Billing and renewal communications were routed in a way that the appropriate person responsible for payment did not see them, and our firm did not receive or review the invoice until shortly before our service was cut off. Rather than working with us on a reasonable transition or prorated resolution, Progress ShareFile insisted on payment of the full annual renewal to restore access. The company’s position appeared to be that the auto-renewal terms controlled, regardless of the communication issues during the transition. That may be their policy, but it was not a customer-focused way to handle a long-standing business account. > > Our firm used ShareFile for years, originally under Citrix. The product itself worked for secure file sharing, but the handling of our account after the transition to Progress caused us to lose confidence in continuing the relationship. Being cut off from business-critical file-sharing materials before the correct billing contact had a meaningful opportunity to address the issue created unnecessary operational disruption. We paid to restore access, but based on this experience, we do not intend to renew. Businesses relying on ShareFile should pay very close attention to auto-renewal deadlines, billing contacts, and notice requirements, because once the renewal date passes, the company may insist on the full annual amount even if there were transition-related communication problems. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/1046517/sharefile?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1046517/sharefile) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data