---
description: Learn more about Responsr pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Responsr Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Responsr](/software/1045628/responsr)

# Responsr

Canonical: https://www.capterra.ca/software/1045628/responsr

> Get more customers through AI support, proven CX methodologies and full automation.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Responsr?

Small and medium sized businesses in markets where your reputation is important to attract more business no matter if that is word of mouth or online reviews.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Responsr.io

## Commercial Context

- **Starting Price**: €50.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Sweden

## Features

- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Email Management Software
- Engagement Tracking
- Multi-Channel Communication
- NPS Survey Structure
- SMS Messaging
- Survey/Poll Management
- Trend Analysis
- Visual Analytics

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.capterra.ca/software/160682/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "A great tool for keeping track of my customers feedback to my company." — 5.0/5

> **Magnus** | *October 20, 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use is really good. I can manage the system all by myself. It's very intuitive and has many great functions. I recommend it to all my branch colleagues.
> 
> **Cons**: I would like to have a dark mode to switch to.
> 
> I think Responsr works really good. It has helped me to track down customers that are not that pleased with our service and helped us to change them to become a really good customer again. Without Responsr we would probably have lost these customers.

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### "Net Promoter Score" — 5.0/5

> **Fanny** | *July 13, 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We were looking for a simple tool to be able to send out customer surveys to our customers. We received quick support and Responsr had what we were looking for. They also helped us to integrate into our CRM system and into Slack.
> 
> **Cons**: So far, we haven't had any disapointments.

## Links

- [View on Capterra](https://www.capterra.ca/software/1045628/responsr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10006809/Responsr/> |
| en-AE | <https://www.capterra.ae/software/1045628/responsr> |
| en-AU | <https://www.capterra.com.au/software/1045628/responsr> |
| en-CA | <https://www.capterra.ca/software/1045628/responsr> |
| en-GB | <https://www.capterra.co.uk/software/1045628/responsr> |
| en-IE | <https://www.capterra.ie/software/1045628/responsr> |
| en-IL | <https://www.capterra.co.il/software/1045628/responsr> |
| en-IN | <https://www.capterra.in/software/1045628/responsr> |
| en-NZ | <https://www.capterra.co.nz/software/1045628/responsr> |
| en-SG | <https://www.capterra.com.sg/software/1045628/responsr> |
| en-ZA | <https://www.capterra.co.za/software/1045628/responsr> |

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