---
description: Learn more about Emojot pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Emojot Pricing, Reviews & Features - Capterra Canada 2026
---

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# Emojot

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> All-in-one SaaS platform for customer-centric digital transformation
> 
> Verdict: Rated **4.7/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Emojot?

Small and medium-sized enterprises (SMEs) \& Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 21 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emojot
- **Location**: San Jose, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Brand Tracking
- Business Process Automation
- Campaign Analytics
- Campaign Scheduling
- Contact Management Software
- Continuous Feedback
- Customer Engagement Software
- Customer Experience Management
- Customer Segmentation
- Dashboard Software
- Data Discovery Software
- Data Visualization Software
- Document Management Software
- Drag & Drop
- Email Tracking Software
- Employee Database
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Management
- Graphical Workflow Editor
- Hashtag Tracking
- Health Score
- Landing Pages/Web Forms
- Mobile Optimization
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Onboarding Software
- Performance Review Management
- Pre-Registration
- Progress Tracking
- Reporting/Analytics
- Response Management
- Review Request
- Review Sharing
- SMS Messaging
- Self Check-In/Check-Out
- Self Service Portal
- Self-service Analytics
- Subscriber Management
- Surveys & Feedback
- Task Management Software
- Usage Tracking/Analytics
- Wireless Internet Access Control
- Workflow Configuration

... and 26 more features

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software)
- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)
- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)
- [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software)
- [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1204 reviews)
3. [Broadly](https://www.capterra.ca/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2886 reviews)
5. [Experience.com](https://www.capterra.ca/software/178112/socialsurvey) — 4.7/5 (89 reviews)

## Reviews

### "Great support" — 4.0/5

> **Karan** | *September 5, 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Quick to support and they are always available to resolve your issue.  Good platform with relatively easy to use.
> 
> **Cons**: More platform to be included in the enjoy to track.
> 
> Overall it has been a good experience. Amazing customer support.

-----

### "Enhancing Guest Experience Through Real-Time Insights" — 5.0/5

> **Amali** | *April 23, 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Emojot’s real-time reviews and messaging platform, and it has been highly effective in capturing guest feedback and enabling quick responses.

The platform is user-friendly, and the Emojot team provides excellent, responsive support. Overall, it has been a valuable tool in enhancing our guest experience.
> 
> **Cons**: No major concerns; the platform continues to evolve, and any minor improvements would only enhance an already strong user experience.
> 
> Our overall experience with Emojot has been very positive. It’s easy to use, effective for real-time feedback and quick responses, and offers strong value for money. The support team is responsive, and features like team collaboration and management tools work seamlessly.

-----

### "Head of Group HRS" — 3.0/5

> **Sanjeewa** | *September 18, 2024* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: User friendly feedback system. able to ass many questions \& get answers as how you want. Easily manage for any person
> 
> **Cons**: Some petty alternation even on cost. Since users are unable to finalized all at once before experience,  it would be great, that small alternation done at FOC
> 
> Great, it's gives multiple options in one questionnaire similarly able to get rating of service partners as well.

-----

### "Customer Service" — 4.0/5

> **Buddhika** | *April 23, 2026* | Import & Export | Recommendation rating: 8.0/10
> 
> **Pros**: Emojot has transformed how Dart Global Logistics handles employee growth. The heatmaps and aggregated analytics have removed the guesswork from our HR evaluations, allowing us to make data-driven decisions that directly impact our employee retention.
> 
> **Cons**: We honestly haven't encountered any significant issues or downsides. Any minor questions we’ve had were addressed immediately by their support team
> 
> On a rating scale of 1 to 10, 1 being the lowest in the scale, I would rate Emojot 8.5 for their overall service

-----

### "Streamlining Patient Feedback with Emojot" — 5.0/5

> **Indeera** | *November 4, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently.
> 
> **Cons**: One area for improvement is the customization options within the analytics dashboard or integrate third-party tools would enhance the platform's utility for specific organizational needs.
> 
> We recently implemented Emojot's NPS ticketing system to streamline patient feedback management, and it has exceeded our expectations.

The platform’s intuitive design makes it easy to capture, analyze, and act on Net Promoter Score (NPS) feedback, allowing our team to promptly address patient concerns and enhance overall service quality.

Emojot’s analytics provide valuable insights into patient satisfaction trends, and the automated ticketing workflow ensures that no feedback slips through the cracks. The system has proven invaluable for maintaining high standards in patient care and service improvement.

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## Links

- [View on Capterra](https://www.capterra.ca/software/1045276/emojot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10006565/Emojot/> |
| en-AE | <https://www.capterra.ae/software/1045276/emojot> |
| en-AU | <https://www.capterra.com.au/software/1045276/emojot> |
| en-CA | <https://www.capterra.ca/software/1045276/emojot> |
| en-GB | <https://www.capterra.co.uk/software/1045276/emojot> |
| en-IE | <https://www.capterra.ie/software/1045276/emojot> |
| en-IL | <https://www.capterra.co.il/software/1045276/emojot> |
| en-IN | <https://www.capterra.in/software/1045276/emojot> |
| en-NZ | <https://www.capterra.co.nz/software/1045276/emojot> |
| en-SG | <https://www.capterra.com.sg/software/1045276/emojot> |
| en-ZA | <https://www.capterra.co.za/software/1045276/emojot> |

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